Director of Quality Assurance (Aviation)

Vectrus, Inc; Melbourne (FL); Remote; USD 120,000 - 180,000; Full time

Job summary

Vectrus, Inc. is seeking a Director of Quality Assurance for the DoS INL/A Worldwide Aviation Support Services program, based in Melbourne, FL with potential remote work visits.

You will lead QA activities across audits, metrics, and deliverables, ensuring compliance with ISO 9000/SEI guidance. You will coordinate with Capture, Transition, pricing, HR and contracts to sustain performance through the 10-year contract.

Qualifications

• 5+ years as a Quality Assurance Manager or equivalent.
• 7+ years preferred in QA leadership.
• 4 years QA experience with aviation/aerospace program.
• Experience applying QA metrics and systems quality assessment.
• 4 years progressive QA/QA control.
• Familiarity with DoD/ISO 9000 and SEI guidance.
• Bachelor's degree in quality management or QA.
• Fluent English; Spanish Level L-2 in LATAM programs.

Responsibilities

• Provide operational oversight using audits, QDRs, and inspections.
• Review and maintain QA documentation; ensure completeness and accuracy.
• Ensure compliance with recognized standards and contract requirements.
• Manage QA personnel and certify program deliverables.
• Develop new monitoring methods and procedures.
• Prepare QA documentation for program milestones.
• Partner with Capture Manager to shape program management and metrics.
• Lead development of proposal PM structure, governance, and performance sections.
• Validate maintenance, supply chain, quality, safety, and subcontractor strategies.
• Collaborate with Transition Manager for seamless integration.
• Coordinate with pricing, contracts, HR, and SMEs on labor ramp and controls.
• Participate in solutioning sessions and color-team reviews.
• Ensure KPIs and aircraft availability metrics are measurable and contract-aligned.
• Maintain traceability between proposal commitments and post-award baselines.

Skills

QA management

QA metrics

Aviation quality

Quality controls

English fluent

Education

Bachelor's degree in quality management/QA

Job description

Overview

This position description is subject to change at any time as needed to meet the requirements of the program or company.

Working across the globe, V2X builds smart solutions designed to integrate physical and digital infrastructure from base to battlefield. We bring 120 years of successful mission support to improve security, streamline logistics, and enhance readiness. Aligned around a shared purpose, our $4.5B company and 16,000 people work alongside our clients, here and abroad, to tackle their most complex challenges with integrity, respect, responsibility, and professionalism.

V2X invites applications for the position of Director of Quality Assurance for the U.S. Department of State (DoS) Bureau for International Narcotics and Law Enforcement / Office of Aviation (INL/A) Worldwide Aviation Support Services (WASS) program. This program focuses on providing aviation support for the eradication and interdiction of illicit drugs, training of contractor and host nation personnel, movement of personnel and equipment, reconnaissance, personnel recovery (PR), medical evacuation, security of personnel and equipment, and ferrying of aircraft. Fixed Wing (FW), Rotary Wing (RW) and Small Unmanned Aircraft System (SUAS) platforms supported both CONUS and OCONUS:

• F/W: DHC-8; C-208; B-1900
• R/W: HH-60L; HH60; UH-1 ST; UH-1 HII;
• SUAS: Skydio

This permanent full-time position will be CONUS-based out of Melbourne, FL. However, remote work is permissible with visits as needed to customers and program support locations.

Contract Period of Performance: 10 Years

NOTE: Interim employment offered immediately on a consulting basis. Full-time employment contingent upon contract award.

Responsibilities

Key Responsibilities:

• The Quality Assurance Department provides operational oversight of all areas through the use of internal and external audits / monitors, the Quality Deficiency Reporting (QDR) system and direct product quality inspections, all of which are structured around the quality management system. This department tracks operational performance measures and goals to ensure variances in established procedures are clearly identified and corrective actions are defined to ensure the services provided to the customer are of the highest standards and continually enhance the overall mission of the Department of State Air Wing at CONUS and OCONUS locations.
• Reviews, validates, shares and maintains all required quality assurance documentation.
• Responsible for ensuring compliance with recognized standards and practices. Reviews all documentation for completeness, accuracy, and correctness.
• Manages other QA personnel and certifies that all program deliverables have met all quality requirements.
• Quality assurance ensures contract requirements compliance.
• Responsible for most technical and complex quality assurance monitoring of all program deliverables.
• Develops new monitoring methods and procedures.
• Prepares, organizes, and reviews all required quality assurance documentation.

Pre-Award & Proposal Development Support:

• Partner with the Capture Manager to shape the overall Program Management, Execution Approach, and technical volumes, ensuring alignment between proposed technical solutions, staffing models, performance metrics, and long-term contract sustainability.
• Lead development of the Program Management, Organizational Structure, Governance, and Performance Management sections of the proposal.
• Validate that proposed maintenance, supply chain, quality, safety, and subcontractor strategies are operationally executable within cost, schedule, and regulatory constraints.
• Collaborate with the Transition Manager to ensure seamless integration between the Transition Approach and steady‑state execution plan.
• Work closely with pricing, contracts, HR, supply chain, IT, property, and platform SMEs to ensure labor ramp profiles, indirect support structures, and management controls are realistic and performance driven.
• Participate in solutioning sessions and Black Hat reviews to assess incumbent performance risks, staffing considerations, aircraft divestment complexities, and customer fleet sustainment demands.
• Support color team reviews (Pink, Red, Gold), incorporating evaluator-focused refinements and ensuring compliance with PWS and Section L/M requirements.
• Ensure proposed KPIs, aircraft availability metrics, readiness thresholds, safety controls, and reporting structures are measurable, contract‑aligned, and executable from Day One.
• Maintain strict traceability between proposal commitments and post‑award management processes to minimize performance risk and protect the potential award fee.
• Upon award, ensure rapid conversion of proposal artifacts into executable program management baselines, including staffing plans, governance boards, reporting cadences, and risk registers.

Qualifications

Required Qualifications:

• Shall have at least five (5) years of experience (seven (7) years preferred) as a Quality Assurance Manager or experience gained by performing specialized work in a closely related professional occupation.
• Quarter of experience running a Quality Assurance Surveillance Program (QASP) for a service contract of comparable scope and complexity.
• Four (4) years of quality assurance experience with an aviation / aerospace program.
• Experience must include QA metrics and their application to systems quality assessment.
• Must have four (4) years of progressive experience in quality assurance / control.
• Knowledge must include a basic understanding of and familiarity with Military and DoD quality standards, such as ISO 9000 series and the capability Maturity Model and Software Engineering Institute (SEI) guidance.
• Specific management / oversight experience shall include: 1) destructive and non‑destructive first article testing; 2) establishment and collection of quality metrics; 3) execution of quality plans; 4) preparation and execution quality related tests, data collection and analysis; and 5) conducting manufacturing Source Inspections.
• Bachelor’s degree in quality management or quality assurance, or related field, based on a four‑year course of study from a U.S. accredited college or university or equivalent institution. Can be substituted for experience on a case by case basis.
• Practical experience in the Aviation field is required due to the scope of this contract.
• English fluent; (Spanish Level L‑2, R‑2 required in LATAM Programs)

Preferred Qualifications:

• Six Sigma Black Belt (SSBB) certification.
• Prior experience on large‑scale CONUS / OCONUS ($100M annual revenue) U.S. Government aviation maintenance and operations contracts.
• PMP (active preferred), or equivalent certification.

Security Clearance Requirement:

• An active SECRET level clearance is required (and/or the ability to acquire prior to contract start).

At V2X, we are deeply committed to both equal employment opportunity, including protection for Veterans and individuals with disabilities, and fostering an inclusive and diverse workplace. We ensure all individuals are treated with fairness, respect, and dignity, recognizing the strength that comes from a workforce rich in diverse experiences, perspectives, and skills. This commitment, aligned with our core Vision and Values of Integrity, Respect, and Responsibility, allows us to leverage differences, encourage innovation, and expand our success in the global marketplace, ultimately enabling us to best serve our clients.