Hospice Director of Quality Assurance

Center4Hospice; Mishawaka (IN); On-site; USD 95,000 - 135,000; Full time

Benefits offered by this job

Health Insurance

Retirement Savings

Paid Time Off (PTO)

Life Insurance

Short-term Disability

Employee Assistance Program

Job summary

A healthcare organization in Mishawaka, Indiana, is seeking a Director of Quality Assurance to oversee quality assurance programs and supervise related staff. The ideal candidate will have active RN licensure in Indiana, extensive experience in quality assurance, and strong organizational and communication skills. Responsibilities include coordinating the quality assurance program, completing chart audits, and maintaining compliance with regulations. This role offers a collaborative environment focused on patient care and employee support.

Qualifications

• Maintains a current driver's license.
• Minimum of four years experience in quality assurance preferred.
• Experience with OASIS and ICD coding preferred.

Responsibilities

• Coordinating and overseeing all aspects of the Agency’s quality assurance program.
• Supervision of employees within the QA Department.
• Accountable for the coordination and completion of quarterly chart audits.
• Oversee the audit process for regulatory and agency compliance.
• Identify problematic areas, evaluate, and implement resolutions through the QAPI process.
• Assist the Documentation Nurse as needed.
• Responsible for OBQI and OBQM reports.
• Participate in nursing leadership on-call rotation related to clinical issues.

Skills

Strong organizational skills

Communication skills

Supervisory skills

Communication skills

Education

Current RN licensure in Indiana

Minimum of four years experience in quality assurance

Tools

OASIS

ICD coding

Job description

Overview

DIRECTOR OF QUALITY ASSURANCE

A culture of excellence, compassion and trust allows our team to thrive. Join an environment where everyone respects your unique skills and talents, empowering you to do your job well and advance your career. Our flexible scheduling allows for one-on-one patient time. It\'s also a great way to tailor your work-life balance to what\'s best for you and your family.

Brief Description

DIRECTOR OF QUALITY ASSURANCE

A culture of excellence, compassion and trust allows our team to thrive. Join an environment where everyone respects your unique skills and talents, empowering you to do your job well and advance your career. Our flexible scheduling allows for one-on-one patient time. It\'s also a great way to tailor your work-life balance to what\'s best for you and your family.

Benefits

• Health Insurance
• Medical Coverage
• Dental
• Vision Reimbursement

• Retirement Savings
• 403(b) plan with 25% contribution
• Paid Time Off (PTO): Includes vacation, sick leave, and personal days.

• Other Benefits
• Life insurance
• Short-term disability coverage
• Employee Assistance Program (EAP)

Responsibilities

• Responsible for coordinating and overseeing all aspects of the Agency’s quality assurance program, patient medical record, and infection control program.
• Supervision of employees within the QA Department.
• Accountable for the coordination and completion of quarterly chart audits.
• Oversees the audit process for regulatory and Agency compliance.
• Identifies problematic areas, evaluates, and implements resolve through the QAPI process.
• Assists the Documentation Nurse as needed.
• Responsible for OBQI and OBQM reports.
• Participates in the nursing leadership on call rotation schedule related to clinical issues.

Medical Records

• Ensures accuracy of content of patient medical records.
• Obtains information for regulatory surveys and ADR requests.
• Supports the Agency through any State and Federal Survey processes.
• Maintains accuracy and revisions of clinical forms as necessary.
• Responsible for and ensures OASIS compliance.
• Oversees the review, correction, and transmission of OASIS information.
• Coordinates storage and destruction of confidential documents.

Infection Control

• Responsible for maintaining and tracking employee exposure occurrences and ensuring appropriate employee health and OSHA records are maintained.
• Responsible for review and update of the Exposure Control Plan at least annually, and whenever necessary to include new or modified tasks and procedures.
• Facilitates Agency infection control efforts through the Infection Control and QAPI processes.

Supervision

• Participates in the selection, hiring, and termination of staff.
• Demonstrates support for Agency policies and ensures staff compliance.
• Maintains knowledge on state and federal rules and regulations.
• Conducts department meetings.
• Supervises employees by maintaining performance notes, giving required performance evaluations on a timely basis, and initiating progressive disciplinary action as needed.

Additional Functions

• Committed to Agency resolution against fraud and abuse.
• Knowledgeable in hospice philosophy and state and federal rules and regulations.
• Arrives to work and meetings on time and ready to work.
• Respects confidentiality of patients/families and other Agency employees.
• Attends educational meetings/conferences for professional growth as required.
• Sees change as an opportunity and maintains a level of flexibility, which allows for adaptation to new ways of performing.
• Follows directions and policies that allow for an organizational commitment to working under time pressures without sacrificing quality.
• Performs other duties that may be assigned.

Job Requirements

Possess the following abilities:

• Speak in ordinary conversational tones utilizing the English/American language
• Hear ordinary conversations
• See with the visual acuity necessary to perform the Essential Functions listed in this Job Description
• Have simultaneous use of hands, wrists, and fingers (example: writing, typing, data entry)
• Maintains a current driver’s license.

Qualifications

• Maintains current RN licensure in Indiana.
• Minimum of four years\' experience in quality assurance and certification preferred.
• Experience with OASIS and ICD coding preferred.
• Possesses strong organizational and communication skills.
• Supervisory experience.