Director of Quality

Weco Manufacturing; New York (NY); On-site; USD 100,000 - 150,000; Full time

Job summary

Weco Manufacturing in New York, New York, is looking for a Director of Quality responsible for overseeing the entire Quality Department and ensuring compliance with Quality Management Systems. The role involves leading audits, developing quality initiatives, and collaborating with operations to achieve quality outcomes. Candidates must have a Bachelor’s Degree and 10+ years in a senior quality leadership position. The position demands excellent leadership, analytical, and communication skills.

Qualifications

• 10+ years in a senior leadership role in Quality and Operation Manufacturing required.
• Proficient in developing and sustaining robust Quality Management Systems.

Responsibilities

• Oversee quality-related functions and maintain Quality Management Systems.
• Establish strategic direction for quality initiatives.
• Lead internal and external audits.
• Implement metrics and KPIs for quality performance.

Skills

Quality Management Systems

Leadership

Analytical skills

Auditing

Problem-solving

Communication

Education

Bachelor’s Degree or equivalent experience

Job description

Position Summary

The Director of Quality oversees all quality-related functions throughout the entire enterprise. As the head of the Quality Department, this individual maintains and represents the organization in all Quality Management Systems, serves as a shared resource for overseeing and owning the QMS for all site locations, and leads all pertinent audits.

Duties And Responsibilities

• Works with executive leaders to establish strategic direction for quality initiatives meeting customer, product, and market requirements.
• Develops, implements, and maintains effective and compliant quality management systems (QMS).
• Leads internal and external audits, including customer and regulatory inspections.
• Ensures robust CAPA (Corrective and Preventive Action) processes and continuous improvement initiatives.
• Ensures overall QMS compliance.
• Collaborates with operations managers to implement and leverage Quality Management Systems (QMS) and Quality Assurance (QA) practices to enhance performance and efficiency in achieving quality outcomes.
• Provides leadership and guidance to all Quality Managers in effort to drive quality in support of operations.
• Recommends and coordinates cross‑functional support based on organizational performance assessments to resolve issues and drive continuous improvement.
• Directs customer relations activities related to quality and reliability aimed at achieving total customer confidence and satisfaction.
• Communicates and collaborates with external suppliers to ensure consistent quality practices.
• Establishes, implements, and maintains metrics and key performance indicators (KPIs) measuring performance in defect rates, waste, process optimization, CAPA effectiveness, and audit outcomes.
• Acts as the lead liaison / management representative for all Quality Management System and customer audits.
• All other duties as assigned.

Requirements

• Bachelor’s Degree or equivalent experience required.
• 10+ years in a senior leadership role in relation to Quality and Operation Manufacturing required.

Knowledge, Skills, And Abilities

• Experienced in developing and sustaining robust Quality Management Systems.
• Understanding of practical inspection methodologies and ability to lead audits, manage quality processes, and maintain inspection readiness.
• Ability to read and interpret documents such as Quality Management System Standards, safety requirements, operating and maintenance instructions, and procedure manuals.
• Ability to lead internal and certification audits.
• Ability to write routine reports and correspondence.
• Ability to speak effectively before groups of customers or employees of the company.
• Excellent leadership and organizational skills with demonstrated success managing multiple priorities and deadlines.
• In‑depth knowledge of quality control procedures and standards.
• Excellent analytical and problem‑solving abilities with working knowledge of statistical methods.
• Proficient with computer technology and systems.
• Strong verbal and written communication skills effective to a diverse audience.
• Excellent attention to detail.
• Ability to positively influence others.
• Self‑directed individual with a strong sense of ownership of their work.
• Results‑driven approach to problem solving that considers cost without compromising quality.
• Working knowledge and understanding of current manufacturing best practices.