Director of Product Design

Redesign Health; Buffalo (NY); Hybrid; USD 170,000 - 260,000; Full time

Job summary

Redesign Health seeks a research-driven, product-minded Director of Product Design. This senior IC role ships AI-native frontend experiences and guides product judgment with deep user understanding.

You will own all stages—from research to design to shipping a working front end with Claude tools, partnering with engineers to close the design–engineering gap. You’ll lead with craft, influence peers, and teach the organization what great AI-native design looks like, contributing reusable patterns

Qualifications

• 10+ years designing and shipping software with user research ownership.
• Strong design practice across interaction, IA and product thinking.
• Reinvent workflow around AI; build front ends; comfortable with HTML/CSS and React.
• Product management instincts: set strategy, prioritize, define metrics.
• Passion for design and experience working with investors or portfolio companies (bonus).

Responsibilities

• Embed with teams to understand high-judgment workflows and synthesize insights.
• Turn insights into an opinionated product view and AI-enabled design strategy.
• Architect interfaces for humans and agents; address tools, memory, and failure.
• Own the frontend end-to-end and ship interfaces with engineers.
• Define roadmaps, measure impact, and raise the design bar across the firm.

Skills

User research

Product design

Frontend development

HTML/CSS

React

Product management

Executive presence

AI-native design

Tools

Claude

Claude Code

AI prototyping tools

React

Job description

About The Role

We’re hiring a research-driven, product-minded Director of Product Design to discover, design, and build the agentic products that power Redesign’s most important decisions: the founders we back, the concepts we pursue, the people we hire, the investors we work with, and the healthcare partners we support. This is a senior individual‑contributor role for someone who can sit with a user until they truly understand the work, translate that understanding into elegant product, and then build it themselves.

You will own the full arc—from user research, to design, to shipping a working front‑end with AI‑native tools, to the product judgment that decides what’s worth building at all. You will ship with the ownership of a founder, the empathy of a researcher, and the taste of a designer who sweats every detail. You keep current with frontier AI tooling and retool your tradecraft every day. You will join a global team of former founders, architects, and research scientists, and your peers will be among the most senior technical and business leaders at the firm. This is an IC role; you will lead through craft and influence rather than headcount.

What You’ll Do

• Go deep on the user. Embed with our investment, talent, and global development teams to understand high‑judgment, often messy workflows from the inside. Run the research—interviews, observation, synthesis—that uncovers what people are really trying to do, and where today’s tools fail them. Turn that insight into a clear, opinionated point of view—not on how to wrap tools around today’s processes, but on how the work itself should change with the power of AI.
• Design products people love. Take problems from ambiguous to shipped: information architecture, interaction design, and where it counts—high‑craft visual design. You architect interfaces for humans and agents with equal deliberation, treating tools, context, memory, and failure recovery as product surfaces.
• Build, don’t just spec. Use Claude, Claude Code, and modern AI design and prototyping tools to build real, working front ends—not handoff files. You own the frontend, working alongside engineers who handle the backend and the heavier technical lifting, so you close the gap between design and engineering by shipping the interface yourself and raise the bar for what a designer can deliver.
• Own the product. Act as the product manager for the workflows you take on: set the strategy, prioritize ruthlessly, define what good looks like, and measure whether what you shipped actually changed how people work.
• Raise the bar across the firm. Use the work you ship to teach the organization what great, AI‑native product design looks like, contribute reusable patterns back to our core systems, and help teammates and portfolio companies build differently.

What You’ll Need

• You have spent 10+ years designing and shipping software products, with a substantial portion of that time owning user research—you are as comfortable running a discovery interview and synthesizing findings as you are in a design tool. Bonus points for founding a company, building a product from 0‑1, or designing for expert and high‑judgment users.
• You have a strong design practice across interaction, information architecture, and product thinking, with visual design as a notable strength. Your portfolio shows products that are both deeply usable and genuinely beautiful.
• You have completely reinvented your workflow around AI. You build working front ends with tools like Claude, Claude Code, and modern AI prototyping environments, and you ship interfaces rather than hand them off. Comfort with HTML/CSS and a modern component framework (React or similar) is expected; you don’t need to be a career engineer—you’ll be supported by engineers who own the backend and deeper technical work—but you do need to build the frontend yourself.
• You bring product management instincts: you can set strategy, prioritize, define metrics, and make the call on what to build and what to cut—often with incomplete information.
• You are drawn to the messy human systems where data, relationships, and expertise combine to predict the future. Bonus points for having worked inside or built software for an investment firm, or having spent enough time around investors and operators to understand how they work.
• Design is one of your passions, but you find deep meaning in some other pursuit to which you’ve devoted your time, thought, and effort: a creative or athletic outlet, a family business, or service.

Who You Are

• You are a relentless, startup‑native builder with a high tolerance for ambiguity and an even higher speed of execution.
• You are obsessive about building products people love. Where others see requirements, you see people trying to do difficult work with imperfect tools. You earn their trust by working alongside them, and you go to unreasonable lengths to make sure what you build creates outsize impact.
• You have an outstanding executive presence and can skillfully elicit critical information about what to build. You help nontechnical leaders understand “the art of the possible,” and they trust you because you deliver for them.
• You hold a high bar for craft and taste, and you believe AI sets the floor, not the ceiling—the last mile is owned by judgment.
• You have thrived in a group of passionate, talented, diverse, and low‑ego individuals because these kinds of people love working with you.
• You are deeply motivated to transform global healthcare and see technology and design as the true calling through which you can better the world.
• You have accomplished something most people haven’t: started a company, won an international award, shipped a product loved by many, performed your craft at the highest level, or overcome difficult circumstances to succeed. You have dedicated your life to excellence in your craft.

Compensation & Location

You will work on a hybrid schedule from our offices in the San Francisco Bay Area or New York City. We target world‑class talent and compensate accordingly, with packages containing a mix of cash and fund equity.