Director of People Operations (Full Time, Remote)

Accelerate Action, Inc.; Boston (MA); Remote; USD 95,000 - 145,000; Full time

Benefits offered by this job

Health care covered

Vision and dental benefits

401K with matching

Paid time off (vacation/holidays)

Remote work flexibility

Co-working reimbursement

Job summary

Accelerate Change is seeking a Director of People Operations to lead a growing, equity-focused People Ops team in a fully remote role. You will manage the department, shape compensation, onboarding, and employee development, and partner across functions to drive inclusive practices.

This role reports to the VP of People and collaborates with senior leadership. You will design development programs, improve engagement, and ensure compliant HR operations while supporting a remote, nationwide team

Qualifications

• 5+ years leading a People Operations department.
• Experience managing salary and compensation.
• Ability to work remotely across the country.
• Commitment to equity and anti-racist practices.

Responsibilities

• Oversee the People Operations Department and ensure its outcomes.
• Manage onboarding, lifecycle, retention, and offboarding for Central Team and incubated partners.
• Oversee salary and compensation packages, growth plans and promotions.
• Lead onboarding for new staff and ensure seamless communication.
• Develop and manage programs that improve employee engagement and align with strategic goals.
• Streamline HR processes and collaborate cross-functionally to standardize workflows.
• Stay informed on HR trends, regulatory changes, and employment law.
• Design talent development and career progression programs for equity in access to growth.
• Present HR metrics and initiatives to leadership.
• Support staff development with targeted training and resources.
• Handle sensitive personnel matters, including investigations and accommodations.
• Liaise with Partners and provide or request support as needed.
• Hold or pursue SHRM/HRCI Certification.

Skills

People management

Equity centered

Remote collaboration

Stakeholder management

Education

SHRM or HRCI Certification

Job description

Position: Director of People Operations (Full Time, Remote)

Organization: Accelerate Change

Reports to : VP of People, Patty Busby

Direct Reports : Senior Manager of Human Resources Systems and Benefits | Senior Manager, People Strategy and Culture | People Operations Associate

Location : Full-time, 100% remote position (from home or co-working space) with occasional travel once every 2-3 months

About Accelerate Change

Founded in 2012, Accelerate Change is a nonprofit (c3/c4) digital media lab. We work to increase civic engagement with BIPOC and low-income communities through digital media. Our programs include:

Scaling emerging cultural media properties

Our team is made up of digital media innovators and operators who bring a mix of tech, business, civic engagement, and media backgrounds. Meet our team and learn more about our culture at https://acceleratechange.org/values-team/

About the Position

Accelerate Change is seeking an equity-centered Director of People Operations with experience in people management, leading a People Operations Department and creating strategies to make People Operations more effective, efficient and inclusive. We're looking for someone who loves all aspects of People Operations and also enjoys finding ways to improve our current strategies.

Here's what you could expect to do as Director of People Operations (key responsibilities):

Oversee the People Operations Department, including ensuring the overall success of the Department, the team and its outcomes.

Oversee the complete employee lifecycle for the Central Team and incubated partners, starting with the onboarding process and continuing through with staff retention efforts to offboarding.

Manage salary and compensation packages, growth plans and promotion proposals

Oversee the onboarding process for incoming new staff, providing a seamless transition and communication throughout the process.

Develop, implement and manage innovative programs and initiatives that create a robust employee engagement lifecycle, while also aligning with the organization's strategic goals.

Lead efforts to streamline and optimize HR and People Operations processes to enhance efficiency and effectiveness and collaborate with cross-functional teams to develop standardized processes and workflows that enhance employee experiences.

Maintain knowledge of trends, best practices, regulatory changes, and new technologies in human resources, talent management, and employment law.

Design and implement talent development and career progression programs to foster employee growth and engagement and ensure equitable access to development opportunities, benefits, and resources for all employees.

Assess employee feedback and engagement survey results to identify areas for improvement and implement data-driven solutions.

Manage the preparation and presentation of reports on HR metrics, initiatives, and accomplishments.

Serve as a thought partner to staff for their professional development, including recommending specific training and sharing resources.

Oversee staffing changes and other sensitive personnel matters, including managing staff transitions and offboarding tasks.

Manage legal investigations, accommodation processes, and other sensitive HR matters.

Serve as a liaison and correspond with Partners on questions, and provide or request support, as needed.

Hold or obtain SHRM or HRCI Certification.

We'll also look for the Director of People Operations to:

TBD. As part of a rapidly growing organization, you'll need to embrace change and that your responsibilities will shift over time. Pitching in to help with the needs of your department and the overall Central Team is an important part of your role.

Help advance our goal of becoming an anti-racist organization. Within your role, apply equitable work practices, challenge white supremacy, and help make our programs more inclusive. Center our understanding that multiple systems of oppression intersect with racism and be an active part of our values work.

Serve as a resource to our networks of partners. Help amplify partner successes, make connections between partners and facilitate learning sharing, and offer your expertise to partners in our networks wherever it makes sense.

Take an entrepreneurial approach to their work and learn new skills. In our fast-paced, unstructured environment, we love it when staff first try to figure things out on their own and then ask for help if they're stuck.

Seek out opportunities to deepen their skills on current/emerging platforms and with lean startup methodology. We take an individualized approach to growth where staff have the chance to explore and propose development opportunities that align with their interests and the team’s priorities.

What We’re Looking For

Commitment to social change. Accelerate Change is progressive workplace focused on civic engagement with BIPOC and low-income communities. You have a demonstrated commitment to this work and you’d like to be part of a team of people who do, too.

5+ years experience with key responsibilities : We're looking for someone who has at least 5 years of experience in serving as the people manager for Manager-level full time staff and at least 5 years of experience in leading a People Operations department, creating strategy that is aligned with a fast-paced environment and centers equity in its practices.

Stakeholder management skills : When it comes to working with internal and external stakeholders within a complex organizational structure, you know the importance of prioritizing clear communication and doing everything you can to ensure that stakeholders have the information they need.

Adaptability : We work with startups, so things pivot frequently and priorities shift quickly. We're looking for someone who prefers (not just tolerates) working in a fast-paced environment like ours. In this role, that means you enjoy leading hiring in high-change environments, and you can support your team when there are unexpected pivots that affect your work.

Eager to work independently and as part of a remote team : You're known as someone who gets things done and pays attention to detail. You prefer a mix of working independently to complete your tasks and checking in with colleagues from diverse backgrounds. You're comfortable working remotely with team members based all over the country and you're no stranger to video calls.

Interest in digital media : You are interested in the power of digital media for organizing and social change. You regularly engage - personally or professionally - with many of the following and are interested to learn more about Accelerate Change’s work with others on this list: TikTok, YouTube, Instagram, Facebook, Facebook Messenger, podcasts, streaming shows.

$95,000 - $145,000 salary range, with exact salary depending on experience and new staff rarely starting at the top of the range

Flexibility for work and life: Unlike a lot of places, we actually believe that people should only work 40 hours each week, except for occasional sprints that require more time in a week. We also trust everyone to make a schedule that works for them, as long as you're able to join all necessary meetings. Want to work more one day and less the next? Fine by us. Work better in the middle of the night than during the afternoon? Go for it. Need to shift your hours to be able to pick up your kid from school? All good.

Health care at the beginning of your employment with individual premiums fully covered and cost-share for dependents. Vision and dental plans are available at-cost to the individual.

15 paid vacation days, 6 paid holidays, 3 paid floating holidays each year and 7.5 paid sick days each year

Professional development funds, with renewal of funds each fiscal year

Cell phone and internet reimbursement (or co-working reimbursement): We acknowledge that working from home requires using your own internet and phone for work purposes so we offer a set reimbursement amount for cell phone and internet usage. If working home isn’t for you, we also have the option for folks to rent a co-working space and get reimbursed for their monthly costs.

401K contributions and matching program available at the beginning of your employment

Annual office closure during the last week in December

Accelerate Change is an equal opportunity employer. We believe that people of color, people from working class backgrounds, women, and LGBTQIA+ people must be centered in the work we do. Hence, we strongly encourage applications from people with these identities or who are members of other marginalized communities.