Director of Patient Services (DPS)

Synergy HomeCare; New York (NY); On-site; USD 95,000 - 130,000; Part time

Benefits offered by this job

Medical benefits

401(k)

Paid vacation

Sick leave

Job summary

Synergy HomeCare in New York, NY, seeks a Director of Patient Services to ensure efficient and cost-effective day-to-day clinical operations for our Licensed Home Care Agency, ensuring compliance with contractual, federal, state, and local rules and regulations while delivering exceptional care to clients.

You will oversee clinical staffing, policy enforcement, field supervision, and quarterly quality reports, coordinating with HR and the Branch Manager to address health status and compliance

Qualifications

• Bachelor's degree in Nursing or related field required.
• Minimum 2 years of experience in Home Care or related field.
• Part-time position with potential to move to full-time.
• Knowledge of Department of Health regulations.

Responsibilities

• Oversees the day-to-day operations of the clinical components of the Licensed Home Care Agency.
• Interprets, reviews, implements, amends, and enforces policies and procedures to improve overall operations.
• Maintains an appropriate level of clinical staffing for efficient operations.
• Oversees the review of documentation on duty sheets, plans of care, infection control reports and logs, incident/accident/grievance reports and logs, and employee physical exams and assessments.
• Participates in the orientation of clinical staff.
• Oversees field supervision for paraprofessionals annually.
• Oversees in-service education programs for the clinical team and Home Health Aides.
• Provides RN and HHA field supervision annually as per DOH regulations.
• Takes referrals, admits, and provides follow-up nursing visits for private pay and contract patients.
• Prepares QI reports for Quality Improvement Committee on a quarterly basis.
• Communicates and collaborates with the Human Resources Supervisor and Branch Manager regarding health status and compliance issues related to Home Health Aides

Skills

Healthcare leadership

RN background

Regulatory compliance

Education

Bachelor's degree in Nursing or related field

Job description

We believe our purpose is to provide the best care possible, and as a Director of Patient Services, you will play a crucial role in ensuring the day-to-day clinical operations of our Home Care programs are efficient and cost-effective. As a leader in our organization, you will be responsible for overseeing the clinical components of our Licensed Home Care Agency, ensuring compliance with contractual, federal, state, and local rules and regulations, and providing exceptional care to our clients.

Job Responsibilities:

• Oversees the day-to-day operations of the clinical components of the Licensed Home Care Agency
• Interprets, reviews, implements, amends, and enforces policies and procedures to improve overall operations
• Maintains an appropriate level of clinical staffing for efficient operations
• Oversees the review of documentation on duty sheets, plans of care, infection control reports and logs, incident/accident/grievance reports and logs, and employee physical exams and assessments
• Participates in the orientation of clinical staff
• Oversees field supervision for paraprofessionals annually
• Oversees in-service education programs for the clinical team and Home Health Aides
• Provides RN and HHA field supervision annually as per DOH regulations
• Takes referrals, admits, and provides follow-up nursing visits for private pay and contract patients
• Prepares QI reports for Quality Improvement Committee on a quarterly basis
• Communicates and collaborates with the Human Resources Supervisor and Branch Manager regarding health status and compliance issues related to Home Health Aides

Requirements:

• Bachelor's degree in Nursing or related field
• Minimum 2 years of experience in Home Care or related field
• Part-time position with potential to move to full-time
• Knowledge of Department of Health regulations

Benefits:

• Opportunity to work with a leading home care organization
• Full-time position with competitive benefits package including medical and 401k
• Paid Vacation
• Sick Leave