Director of Partnerships

TFL; Overland Park (KS); On-site; USD 140,000 - 210,000; Full time

Benefits offered by this job

Competitive salary

Discretionary performance bonuses

401(k) with company match

Unlimited vacation

Medical/Dental/Vision insurance

Long-term and short-term disability

Life insurance

Paid parental leave

$1,000 annual employee ticket credit

Employee referral program

Casual dress code

Company outings to live events with套票

Job summary

TFL is seeking an experienced Director of Partnerships to drive strategic alliances across sports, entertainment, and event partners. You will lead relationship building, identify growth opportunities, and collaborate with internal teams to optimize pricing and distribution plans.

Based in the Kansas City area, this role requires a passion for sports, strong communication skills, and a proven ability to manage multiple partnerships while delivering results in a fast-paced environment.

Qualifications

• Bachelor’s degree preferred in a related field.
• Passion for sports and entertainment.
• Experience in retail, travel, or events is a strong plus.
• Excellent verbal and written communication skills.
• Self-motivated with strong organizational skills.
• Ability to work independently and in a team.
• Strong multi-tasking ability.
• Comfort working in a fast-paced environment.

Responsibilities

• Build strategic relationships with TFL partners in a competitive ticketing market.
• Retain and develop new business through prospecting, referrals, and meetings.
• Collaborate with data analytics and pricing teams to create pricing and distribution plans.
• Meet and exceed sales and retention goals.
• Develop customized service touchpoint programs for partners/customers.
• Deliver first-class customer service and support to clients.
• Coordinate with internal departments to ensure tickets are listed, sold, and fulfilled.
• Support the Chief Revenue Officer with additional duties as needed.

Skills

Partnerships management

Sales leadership

Relationship building

Communication skills

Organizational skills

Team collaboration

Independence

Education

Bachelor's degree in related field

Tools

CRM platforms

Ticketing systems

Pricing analytics

Job description

TFL, a leading live entertainment and technology company, has a fantastic opportunity for an experienced Director of Partnerships to join our team.

About TFL

At TFL, we are passionate about creating Memories For Life® for sports fans, music lovers and event goers across the country. We work directly with sports properties, professional teams, college athletic departments, venues, fans, and partners to improve the event going experience and drive event attendance. Our unique distribution model creates quick and convenient access for event goers across the country and ensures that teams and rights holders maximize fan access and event revenue.

As a Top 10 ticket reseller in the country, TFL offers employees a front row seat into the ever‑evolving ticketing industry. On top of that, we love to have fun! From an open and inviting work environment to multiple staff perks, TFL is a great place to work.

With our headquarters located in the greater Kansas City‑area, TFL is proud to celebrate over 20 years of providing high‑rated service to the local community. Recently named to the KC Business Journal’s Top 150 Private Companies List, we have achieved tremendous growth post‑pandemic. Fueled by recent acquisitions, we have expanded our retail customer base in strategic markets, and now have offices in Tuscaloosa, Alabama and Omaha, Nebraska.

Responsibilities & Job Duties (include, but are not limited to)

• Work strategically and build strong relationships with TFL partners in the competitive ticketing environment
• Retain and develop new business for TFL through prospecting new leads, generating referrals, and face to face appointments.
• Work with internal data & analytics and pricing teams to build pricing and distribution plans with partners to align primary and secondary market
• Meet and exceed sales and retention goals
• Assist in developing and executing customized service and touch point programs for all TFL partners and/or customers
• Deliver first‑class customer service to all clients of TFL
• Work hand in hand with other TFL internal departments to ensure all tickets are properly listed, sold, and fulfilled
• Perform other duties as assigned by the Chief Revenue Officer

Qualifications

• Bachelor’s degree in a related field preferred
• Must have a passion for sports
• Retail, travel, event or sports experience considered a strong plus
• Excellent communication skills, including verbal & written
• Self‑motivation, attention to detail, and strong organizational skills required
• Must be able to work independently and as part of a team in a group setting
• Strong ability to multi‑task
• Must be available to work under pressure in a fast‑paced environment

Preferred Experience

• Two years or more of sales management and staff training
• Strong understanding of pro sports, college athletics, and/or music industry
• Two years of ticket sales experience
• Experience utilizing ticketing systems and CRM platforms

Company Benefits

• Competitive salary
• Discretionary performance bonuses
• 401(k) with company match
• Unlimited vacation
• Medical/Dental/Vision insurance
• Long‑term and short‑term disability
• Life insurance
• Paid parental leave

Company Perks

• $1,000 annual employee ticket credit
• Employee referral program
• Casual dress code
• Company outings to local live events, including Suite tickets to Kansas City’s premier events
• Company kitchen serving complimentary breakfast, lunch, snacks and drinks