Director of Operations & Strategy

baltimorecity; Baltimore (MD); On-site; USD 87,000 - 140,000; Full time

Benefits offered by this job

Medical benefits

Wellness programs

Dental coverage

Job summary

The City of Baltimore is seeking an experienced Operations Officer to oversee a division, supervise staff, and apply analytic methods to improve efficiency. This role focuses on coordinating with multiple units and delivering results in a complex public sector environment.

The position requires a bachelor's degree, eight years of professional experience, and a Maryland driver’s license. Strong budgeting, policy interpretation, and cross‑unit collaboration are essential for success.

Qualifications

• Bachelor's degree in business administration, public administration, management or related field.
• Eight years of professional-level administrative operations or technical work.
• Maryland Class C Noncommercial driver's license or equivalent and eligible to obtain Baltimore City permit.

Responsibilities

• Supervise and/or manage staff within an organizational unit.
• Project manage initiatives and coordinate across divisions and agencies.
• Apply analytics, budgeting, and policy considerations to operations.

Skills

Public administration

Budgeting

Accounting basics

Management practices

Problem solving

Report writing

Interpersonal skills

Policy interpretation

Data interpretation

Coordination across units

Education

Bachelor's degree in business administration, public administration, management or related field

Job description

The City of Baltimore is seeking an experienced Operations Officer to oversee a division, supervise staff, and apply analytic methods to improve efficiency. This role focuses on coordinating with multiple units and delivering results in a complex public sector environment.

The position requires a bachelor's degree, eight years of professional experience, and a Maryland driver’s license. Strong budgeting, policy interpretation, and cross‑unit collaboration are essential for success.