Director of Operations

Diptyque Distribution LLC.; United States; Presencial; USD 190.000 - 220.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Salary range bonus

Descripción de la vacante

Diptyque is seeking a Director of Operations for Diptyque Americas (USA, Canada and LATAM), based in NYC. You will lead demand and supply planning, logistics and systems to support growth across ecommerce, retail, travel retail and distributors.

You will build and mentor a team, partner with HQ, 3PL and global operations, optimize budgets and drive sustainable, cost-effective supply chain improvements.

Formación

• 10+ years in senior supply chain roles with strong financial acumen.
• Experience leading a high-performing, multi-disciplinary team.
• End-to-end supply chain leadership across demand to logistics at scale.
• Experience scaling supply chain operations locally and internationally.
• Passion for sustainable supply chain solutions.

Responsabilidades

• Lead agile, demand-driven planning across Demand, Supply and Retail distribution.
• Oversee S&OP with demand planners across channels, driving forecast accuracy.
• Manage 3PL partnerships, inbound/outbound costs and budget.
• Develop and improve IT solutions and BI reporting to support decisions.
• Build and mentor a team of 3 directs and 6 total.
• Collaborate with HQ and stakeholders to align strategy.

Conocimientos

Demand planning

Supply planning

Leadership

Budgeting

Inventory management

Cost control

Change management

Strategic vision

Herramientas

BI reporting tools

IT systems

Descripción del empleo

Born in exuberant, ebullient Saint Germain, Paris, in 1961, Diptyque is a creator of evocative perfumes for the self and the home, scented skincare products and desirable decorative objects. Striking a balance between reverie, nature and art, Diptyque extends an invitation to step inside a universe replete with creations that set the imagination free to wander. Overview As Director of Operations for Diptyque Americas (USA, Canada and LATAM), you will be responsible for supporting the brand’s growth in all supply chain, demand planning and operational aspects by partnering with the Diptyque teams, as well as 3PL and Global Operationsteams. You will be accountable for the key logistics KPI’s as well as the financial logistics budget. The Director of Operations will lead and develop a high performing team of professionals – setting clear goals, providing guidance to the team, and ensuring effective communication and collaboration. The Director of Operations will seek constant optimization and will foster collaboration with all stakeholders. This position is based in our NYC office reporting to CFO/COO.

Missions and responsibilities

Demand and Supply Planning

• Lead the strategic deployment of agile, demand-driven customer centric supply chain planning: Demand planning, Supply Planning and Retail distribution planning
• Supervise the Sales and Operations Planning process with the demand planners for all distribution channels (E-commerce, Retail, Retaillers, Travel Retail and Distributors), animating the process with all stakeholders (sales, marketing and finance) ensuring continuous improvement in the forecast accuracy
• Supervise purchase plan to Global team and replenishment plans to Diptyque network to deliver optimal stock cover while maintaining high fulfillment rate and lowcarbon footprint.
• Monitor Americas Stock (in warehouse and stores)
• Develop and maintain seamless relationships with HQ teams.
• Explore and implement best-in-class and innovative solutions to improve demand and supply planning processes.
• Identify demand forecast risks and develop effective mitigation plans.
• Assist in developing annual budgets and cost-effectiveness initiatives.

Logistics (Transport and Warehouse)

• Design logistics blueprint to support ambitious brand growth and drive efficiency(identify and assess the best 3PL partners, transport partners, etc.)
• Work closely with local partners and the Global Logistics team to optimize costs for inbound and outbound flows
• Lead and manage the relationship with the existing 3PL to drive continuous service improvement and efficiency gains
• Manage and monitor annual Logistic Budget, Reforecast and Closing.
• Develop annual budgets for Logistics and lead carbon reduction and cost-effectiveness initiatives, in collaboration with Diptyque teams, customers and suppliers.

Systems and reports

• Continue to improve the IT solutions to support the business and improve process efficiencies.
• Optimize Business Intelligence and reporting solutions to support decision-making

Team management and development

• Manage, Develop, Empower and Retain a team of 3 directs and 6 in total.
• Adapt ways of working to support Diptyque growth and ambitions

Key Success factors

• Develop strategic vision while remaining hand on
• Business driven, self-starter and proactive
• Solution driven mindset
• Ability to drive change management

The successful candidate will:

• Deep and proven experience (10+ years) working in businesses requiring an exceptionally high level of business and financial acumen. Understanding of the drivers for cost control and inventory management.
• Proven ability to attract, develop, motivate, retain and lead a high-performing team of professionals
• A leader who has played a key leadership role in growing a supply chain organization(from Demand Planning to Logistics) by implementing operational excellence and process improvement initiatives, as well as technology enhancements, resulting in improved procurement metrics and cost efficiency
• Have End-to-end supply chain leadership experience at companies of scale and known for having best-in-class operations
• Experience scaling up supply chain operations on a local level
• Experience in working with international environment
• Passion for finding and implementing sustainable supply chain solutions

Salary Range: $190,000 - $220,000 Bonus: 20%

Diptyque is committed to diversity in all its forms and considers each application carefully. At Diptyque, we unleash your imagination and creativity and support your personal and professional development within a committed and talented team united in a shared adventure.