Director of Operations

EXP; New York (NY); On-site; USD 150,000 - 250,000; Full time

Benefits offered by this job

Health insurance

Vacation time

401(k) retirement benefits

Job summary

EXP is seeking a Director of Operations to lead the Northeast Sector, driving planning, design and construction management for diverse clients. The role emphasizes leadership, client development, and cross-disciplinary collaboration across roadway, bridge, water resource, rail, transit, and aviation projects.

The position requires 10+ years in AEC operations with 5+ years in senior leadership, a strong client network, and a track record of innovation and strategic execution.

Qualifications

• Bachelor’s or Master’s degree in Engineering, Business Administration, or related field.
• Minimum of 10 years experience in AEC operations with at least 5 years in a senior leadership role.
• Must have demonstrated experience with a wide range of projects.
• Must have demonstrated relationships with a wide variety of existing and potential new clients.
• A proven track record of innovation, leadership, and creativity.
• Must possess excellent written and verbal communication skills.
• Ability to lead and develop a team and work within a team environment.

Responsibilities

• Identify, market, and procure projects from a diverse client base
• Leverage pre-existing relationships to enhance EXP’s delivery teams
• Manage internal and external client relationships for both new and existing clients
• Lead and manage current project teams from bid until completion, while looking to obtain future business
• Supervise and manage the overall direction and work products of a team, including hiring, training, utilization and other daily functions
• Engage, mentor, and motivate junior staff through counsel, goal setting guidance and knowledge transfer
• Plan, schedule and coordinate the preparation of documents or activities for multiple simultaneous projects
• Provide quality oversight and reviews of deliverables produced by staff.
• Serve as the Project Manager on significant or strategic projects
• Assist in developing processes and provide input on achieving operational excellence while growing a practice
• Review project changes, pending or anticipated alterations to contracts, additional work requests, and all other factors, which may significantly affect staffing requirements or budgets
• Act as a technical specialist for the organization in the application of advanced concepts, principles, and methods in an assigned area
• Represent the organization in the community and appropriate professional societies
• Work with other regional leaders across EXP’s Sectors to solidify client relationships, pursuit opportunities and execution of projects

Skills

Leadership

Client relationships

Communication

Team leadership

Strategic planning

Education

Engineering/Business degree

Job description

Job Description

At EXP, we’re driven to provide innovative solutions for the world’s built and natural environments. As a team of engineers, architects, designers, scientists, creators and a community of professionals, we bring diverse and talented people together to solve the world’s most complex challenges. Here, you join a team that leverages differences, harnesses their entrepreneurial spirit in an employee-owned company, that believes diversity is what gives us strength, seeks sustainable results and shares ambitions for each other, our clients and the communities we are part of and serve. To be a part of EXP means to have your own experience, while staying connected to a global network of professionals, who believe we are a part of something bigger. Together, we are EXP.

Director of Operations

In this role, you will be a part of the Northeast Sector, and will be expected to take on a leadership role and provide planning, design and construction management services to a wide variety of clients throughout the northeast market. With a unique multidisciplinary team approach, EXP has a history of successfully delivering some of the most complex infrastructure projects for all types of roadway, bridge, water resource, rail, transit and aviation projects. We are currently looking to enhance our client base within multiple markets and are looking for a dynamic, well respected industry leader.

What a day at EXP has in store for you

• Identify, market, and procure projects from a diverse client base
• Leverage pre-existing relationships to enhance EXP’s delivery teams
• Manage internal and external client relationships for both new and existing clients
• Lead and manage current project teams from bid until completion, while looking to obtain future business while performing own project duties
• Supervise and manage the overall direction and work products of a team, including hiring, training, utilization and other daily functions
• Engage, mentor, and motivate junior staff through counsel, goal setting guidance and knowledge transfer
• Plan, schedule and coordinate the preparation of documents or activities for multiple simultaneous projects
• Provide quality oversight and reviews of deliverables produced by staff.
• Serve as the Project Manager on significant or strategic projects
• Assist in developing processes and provide input on achieving operational excellence while growing a practice
• Review project changes, pending or anticipated alterations to contracts, additional work requests, and all other factors, which may significantly affect staffing requirements or budgets
• Act as a technical specialist for the organization in the application of advanced concepts, principles, and methods in an assigned area
• Represent the organization in the community and appropriate professional societies
• Work with other regional leaders across EXP’s Sectors to solidify client relationships, pursuit opportunities and execution of projects

What Your Experience Looks Like

• Bachelor’s or Master’s degree in Engineering, Business Administration, or related field.
• Minimum of 10 years experience in AEC operations with at least 5 years in a senior leadership role.
• Must have demonstrated experience with a wide range of projects
• Must have demonstrated relationships with a wide variety of existing and potential new clients
• A proven track record of innovation, leadership, and creativity
• Must possess excellent written and verbal communication skills
• Ability to lead and develop a team and work within a team environment

The pay range for this role

$150,000 to $250,000. Actual compensation packages are based on several factors that are unique to each candidate, including but not limited to skill set, depth of experience, certifications, and specific work location. This may be different in other locations due to differences in the cost of labor.

Benefits

In addition to competitive pay, we offer a comprehensive benefits package for all full-time employees, including health insurance, vacation time, and 401(k) retirement benefits.

About Us

With a mission to understand, innovate, partner and deliver, EXP provides engineering, architecture, design and consulting services to the world’s built and natural environments.

Our heritage dates back to 1906, when the earliest of EXP’s predecessor companies started its engineering infrastructure practice. Today, thousands of creative professionals across EXP work together to deliver extraordinary experiences year after year.

What Makes Us Different

The passion, enthusiasm, diversity and industry-leading capabilities of our employees make us who we are. We’re committed to providing a challenging work environment that cultivates career growth, encourages creativity and rewards excellence.

Find out more about life at EXP by visiting www.exp.com .

About The Team

EXP is proud to be an Equal Opportunity Employer who fully and actively supports equal access for all people regardless of Race, Color, Sex, Religion, Gender, Age, National Origin, Veteran Status, Disability, Genetic Information or Testing, Family and Medical Leave, Sexual Orientation and Gender Identity or Expression.

Should you need any special accommodations, please feel free to contact us at [e-mail] and we will arrange for the most suitable accommodations based on your needs.