Director of Operations

apog; Manchester (NH); On-site; USD 150,000 - 210,000; Full time

Benefits offered by this job

Medical benefits

401(k) with employer match

Employee stock purchase plan

Paid time off

Tuition reimbursement

EAP

Wellness program

Career progression

Job summary

Kalwall Enterprises Inc. in Manchester, NH, is seeking a Director of Operations to lead three manufacturing facilities, delivering safety, quality, and productivity targets.

You will oversee production, engineering, quality, maintenance, and sourcing while aligning operations with customer specifications and timelines. The role requires 10+ years in manufacturing leadership, experience in high-mix environments, and strong financial acumen.

Qualifications

• Bachelor's degree in Engineering or Manufacturing required; MBA preferred.
• Minimum 10 years of manufacturing leadership experience; make-to-order experience desired.
• Experience in architectural products or custom manufacturing preferred.

Responsibilities

• Lead manufacturing operations across three facilities, aligning with business objectives and financial goals.
• Drive a world-class safety culture focused on employee engagement and regulatory compliance.
• Develop and execute strategies to improve throughput, productivity, quality, and cost.
• Ensure safe, on-time delivery and cost objectives while meeting customer and project requirements.
• Lead continuous improvement via Lean manufacturing and process optimization.
• Partner with engineering to improve manufacturability and support product innovation.
• Develop capital investment strategies and oversee major productivity projects.
• Provide leadership for production, manufacturing engineering, quality, maintenance, and sourcing.
• Build high-performing teams through succession planning and talent management.
• Lead organizational change, including business integration and process standardization.

Skills

Manufacturing leadership

Lean manufacturing

Cross-functional leadership

Financial acumen

Travel readiness

Education

Bachelor's degree in Engineering

MBA preferred

Tools

ERP systems

Job description

Kalwall Enterprises Inc.

On July 1, 2026, Apogee completed the acquisition of Kalwall Enterprises , a vertically integrated manufacturer of high-performance translucent daylighting solutions, based in Manchester, New Hampshire. Kalwall Enterprises is currently being integrated into the Architectural Glass segmen t in Apogee. This position is based onsite at Kalwall Enterprises in Manchester, New Hampshire.

Position Summary

Reporting to the VP General Manager, the Director of Operations provides leadership for three manufacturing facilities and their respective plant leadership teams. This position has responsibility for operating budgets, capital planning, workforce utilization, and achievement of safety, quality, delivery, cost, and productivity objectives.

The Director of Operations leads operations across three manufacturing facilities producing architectural building products, including both standard and customized solutions. The Director provides leadership across production, manufacturing engineering, quality, maintenance, and sourcing, aligning operations with customer specifications, project timelines, and business objectives.

Key Responsibilities

• Lead manufacturing operations across three facilities, ensuring alignment with business objectives, customer commitments, and financial goals.
• Drive a world‑class safety culture focused on employee engagement, risk reduction, and regulatory compliance.
• Develop and execute manufacturing strategies that improve operational performance, capacity utilization, productivity, quality, and profitability.
• Ensure consistent execution of safety, quality, delivery, and cost objectives while meeting customer and project requirements.
• Lead continuous improvement efforts through Lean manufacturing principles, process optimization, and operational excellence initiatives.
• Partner with engineering teams to improve manufacturability, support product innovation, and enhance production processes.
• Develop capital investment strategies and oversee major projects that improve productivity, capacity, quality, and operational capability.
• Provide leadership for production, manufacturing engineering, quality, maintenance, and sourcing functions.
• Build high‑performing teams through succession planning, leadership development, workforce planning, and talent management.
• Lead organizational and operational change initiatives, including business integration, process standardization, and technology adoption.

Key Metrics

• Safety: Incident rates, near misses, audits
• Quality: Defects, rework, warranty claims
• Delivery: OTIF, lead time accuracy, schedule adherence
• Cost: Labor productivity, material yield, cost per unit
• Operations: Throughput, cycle time, uptime

Qualifications

• Bachelor's degree in Engineering, Manufacturing, or related field (MBA preferred).
• Minimum of 10 years of manufacturing leadership experience. Preferred experience working in a make‑to‑order environment.
• Experience in architectural products, custom manufacturing, or specification-driven industries preferred.
• Proven success in improving operational performance in high-mix, variable-volume environments .
• Experience leading plant managers and cross‑functional technical teams.
• Strong financial acumen, including budgeting, forecasting, capital planning, and manufacturing cost analysis.
• Demonstrated success implementing Lean or another structured operating system.
• Experience leading ERP implementation, process standardization, or manufacturing
• Strong change‑management, communication, and executive‑influencing capabilities.
• Ability to travel regularly among manufacturing facilities.

Leadership Profile

• Customer-focused, with strong appreciation for design intent and product quality
• Results‑driven, hands‑on leader with strong operational discipline
• Collaborative and adaptable in dynamic, project‑based environments
• Committed to continuous improvement and team development

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Our Benefits

We care about and invest in our employees. We are proud to offer a comprehensive benefits package designed to support their well‑being and foster professional development. Here is a glimpse of what you can look forward to if you join our team.

• Competitive Benefits Package for employees and their dependents (Medical, Dental, Vision, Life, Disability)
• Incentive Plans
• 401(k) with employer contribution and match
• Employee Stock Purchase Plan with employer match
• Paid Time Off (Vacation and Sick Time)
• Paid Holidays
• Tuition Reimbursement Program
• Employee Assistance Program (EAP)
• Wellness Program
• Training and Career Progression
• Apogee and our brands are an Equal Opportunity Employer.