Director of Operations

Optum; Hayward (CA); On-site; USD 114,000 - 170,000; Full time

Benefits offered by this job

Comprehensive benefits

Incentive programs

401k contribution

Job summary

Amedisys, part of the Optum family, seeks an RN Director of Operations to lead one or more home health care centers. This role oversees organizational and financial management, regulatory compliance, and quality patient care, with responsibility for clinical leadership and care delivery across the center.

The position emphasizes staff development, performance improvement, and strategic growth, with accountability for staffing, marketing guidance, and community presence.

Qualifications

• Requires RN with Home Health experience and supervisory/leadership responsibilities.
• Associate degree in business or a clinical field is required; a Bachelor's degree is preferred.
• 2+ years of home care experience and 1+ year of supervisory/management experience in healthcare, home health, or hospice.

Responsibilities

• Handles employment decisions for direct report staff (hire, fire, promote).
• Oversees overall organization and financial management of the care center.
• Supervises clinical managers to ensure delivery of quality care.
• Maintains the care center's image with community and professional organizations.
• Guides marketing input and plans to support growth of the center.
• Ensures staff orientation and assigns appropriately skilled personnel.
• Leads staff education programs, meetings and in-services; promotes continuous education and development.
• Implements performance improvement to drive quality care and positive patient outcomes.

Skills

RN license

Home health experience

Leadership

Supervisory experience

Education

Associate's degree in business or related clinical field

Bachelor's degree in business or related clinical field

Job description

Explore opportunities with Amedisys, part of the Optum family of businesses. We provide home health, hospice and community-based services that help people receive quality care where they feel most comfortable: at home. Rooted in personalized care, we support patients and provide comfort through each stage of their health journey, while building trusted relationships along the way. Find a home for your career here. Join us and embrace a culture of Caring. Connecting. Growing together.

The RN Director of Operations is responsible for the overall organization, financial management, and operational leadership of one or more home health care centers. This role provides strategic and operational oversight to ensure regulatory compliance, quality patient care, business growth, fiscal performance, and staff development, while supervising clinical leadership and supporting interdisciplinary care delivery.

Primary Responsibilities:

• Handles employment decisions for direct report staff, including decisions to hire, fire, advance, promote, or change status
• Responsible for overall organization and financial management of the care center
• Provides supervision to the clinical manager(s) who ensure the delivery of quality care to patients
• Maintains the image of the care center in the community, as well as state and national organizations
• Provides input, guidance, and feedback related to marketing activities and care center marketing plans to ensure that goals for growth are met
• Ensures adequate orientation of every team member assigned to the care center
• Assigns and directs staff with appropriate skills to perform duties
• Provides leadership planning for staff education programs, administrative/staff meetings, and in-services

• Encourages continuous education and staff development for all team members.

  Sets positive, attainable expectations, objectives, and goals for the care center

• Ensures implementation of a performance improvement program to drive quality care, positive patient outcomes, and address negative trends
• Responsible for the delivery of care for all patients served by the care center by providing supervision and support to the clinical manager
• Other duties as assigned

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• Associate's degree in business or related clinical field
• Must be a Registered Nurse with Home Health experience
• 2+ years of home care experience and 1+ year of supervisory experience; or 2+ years of leadership/management experience in healthcare, home health, or hospice

Preferred Qualifications:

• Bachelor's degree in business or related clinical field
• Current license to practice as an RN or other healthcare professional specific to the state of assignment
• Home health experience

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $113,600 to $170,400 annually based on full-time employment. We comply with all minimum wage laws as applicable.

At UnitedHealth Group, our mission is to help people live healthier lives and help make the health system work better for everyone. Together, we are shaping the future of healthcare by harnessing technology and innovation to make care simpler to navigate, more affordable and more connected for the people we serve. We are committed to creating an inclusive workplace where everyone feels welcomed, valued, heard and respected, empowering people to bring their authentic selves to work and strengthening our collective impact through diverse talents, backgrounds, experiences and perspectives.

UnitedHealth Group and its affiliated brands are an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

UnitedHealth Group and its affiliated brands are a drug-free workplace. Candidates are required to pass a drug test before beginning employment.