Director of Operations

Wgnstar; Chandler (AZ); On-site; USD 110,000 - 140,000; Full time

Benefits offered by this job

Medical, Dental, Vision

401(k)

On-site facilities

Career development opportunities

Job summary

WGNSTAR is seeking a senior operations leader in Chandler, AZ to guide a team of Operations Managers and deliver performance improvements. The role emphasizes KPI reporting, data-driven decisions, and strong collaboration with customers and business teams.

The position offers full-time hours, an annual pay range of $110k–$140k with discretionary bonus, and a comprehensive benefits package including medical, dental, vision, and 401(k). Travel locally and domestically may be required.

Qualifications

• 10+ years’ experience in a senior management role.
• Strong leadership and mentoring ability.
• Proven ability to communicate and present complex data.

Responsibilities

• Lead and manage a team of Operations Managers responsible for supporting business with assigned Semiconductor IDM customer.
• Report on performance KPI’s and metrics to Customer & WGNSTAR.
• Coordinate and participate in site meetings between the business teams and customers.
• Own preparation and delivery of Quarterly Performance data to customer and executive management during quarterly business reviews.
• Actively support sales and business development to seek out and pursue business growth opportunities within assigned customer.

Skills

Senior management

Leadership

Strategic thinking

Communication skills

Travel willingness

Job description

WGNSTAR is a dynamic and growing company with a global footprint. Primarily focused on the semiconductor industry, we provide a platform for you to expand your career with knowledge gained on the job training, and tailored development. We know we need talented people like you that hold similar values, which is why we do not put limits on learning, development, industry, and personal growth. Start your path to a WGNSTAR career today!

Schedule: Monday - Friday, Office-Based

Pay Rate: $110k - $140k annually, DOE, + Discretionary annual bonus

Location: Chandler, AZ

Travel: Must be able to travel locally and domestically as needed

Position Type: Full Time

Benefits: This position is eligible for WGNSTAR’s full benefits package, including Medical, Dental, Vision, and 401(k). Additional benefits are listed below.

Principal Duties And Responsibilities

• Responsible for implementing site management initiatives and ensuring that the expertise and resources within the organization are available to support any agreed initiatives.
• Lead and manage a team of Operations Managers responsible for supporting business with assigned Semiconductor IDM customer
• Report on performance KPI’s and metrics to Customer & WGNSTAR.
• Provide Technical mentoring and leadership to Operations Management teams
• Drive high standards to achieve quality, safety and operational excellence.
• Coordinate and participate in site meetings between the business teams and customers.
• Own preparation and delivery of Quarterly Performance data to customer and executive management during quarterly business reviews.
• Actively support sales and business development toseek out and pursue business growth opportunities within assigned customer.
• Management, supervision, coordination and monitoring of employee and team performance.
• Communicate strongly and effectively with all points of contact, internally and externally.
• Ensure the Health and Safety of staff/contractors working under WGNSTAR direction is of the highest standard.
• Plan and take action to protect Company & Customer assets, reputation and ensure business continuity.

Requirements

• 10+ years’ experience in a senior management role
• Customer friendly, presentable, and personable as a Company Representative
• Comfortable dealing with all levels in internal and external organizations
• IT proficient with ability to write clear, coherent, concise and professional e mails / letters and presentations
• Strong presentation skills and ability to review and prepare and understand complex data
• Strong background in Semiconductor Services and equipment
• Proven Leadership, coaching and mentoring ability
• Strategic thinker with excellent decision-making ability and high level Problem Solving Skills
• Commercially aware with high levels of business acumen and analytical thinking
• Demonstrated communication and organizational skills
• Strong interpersonal skills
• Ability to Travel as required to support business needs
• Drive and desire to identify, grow and deliver business development opportunities

Physical Effort/Activities

On a continuous basis will work in an office environment, sit at desk for a long period of time, intermittently answer telephone and use a computer to communicate. On an occasional basis in the performance of duties, may be required to walk, stand, and lift up to 50 pounds. The physical demands described above are representative of those that must be met by an employee to successfully perform the essential functions of this job.

Additional Benefits

Paid Vacation, Select Holidays, Overtime Opportunities, On-site Facilities & Career Development Opportunities.

Equal Opportunities and Social Governance

WGNSTAR is an Equal Opportunity Employer, drug free workplace, and complies with ADA regulations as applicable.

WGNSTAR places an immense emphasis on equal employment, encourages diversity in the workplace, and applies an open-door policy for inclusion of all employees. Our diversity program encourages people from any gender, background, ethnicity, culture, education, and experience to join the company and more importantly build a career through employee development.

Through our Global wellness programs, WGNSTAR ensures our employees and families have access to a full range of wellness services through our Employee Assistance Program (EAP). In the communities that surround our business operations, we support individual and group sponsorships for local sports and those that are vulnerable in society.

This position is not eligible for visa sponsorship. All applicants must be legally authorized to work in the United States without the need for current or future sponsorship (e.g., H-1B, O-1, etc). Additionally, WGNSTAR does not participate in the STEM OPT extension program for this role.