Director of Operations

National Association of latino Arts and Cultures; Cambridge (MA); On-site; USD 77,000 - 104,000; Full time

Job summary

Passim, a celebrated nonprofit music organization rooted in Harvard Square, seeks a Director of Operations to lead day-to-day operations across concerts, club management, education programs, and community initiatives.

The role requires strong operational and financial acumen, people leadership, and the ability to build sustainable systems; a hands-on leader who will support strategic planning, partnerships, travel for events, and regular in-office presence in Cambridge.

Job description

• Organization Type: Arts Services Organization

Passim, a celebrated nonprofit music organization rooted in Harvard Square, seeks a Director of Operations to help advance its mission of providing exceptional live music experiences, nurturing artists at all stages of their careers, and building a vibrant, inclusive music community. With a legacy spanning from the historic Club 47 to its current role as a cornerstone of New England's performing arts scene, Passim engages nearly 30,000 audience members and students annually through a renowned listening venue, as well as its school of music, artist grants, and community-driven festivals and programs.

The Director of Operations will serve as a central leader guiding day-to-day execution across the organization’s activities, including concerts and club management, education programs, and community initiatives. This role offers a unique opportunity to strengthen systems and steward organizational culture, drive strategic planning implementation, enhance financial sustainability, and cultivate partnerships that expand both revenue and impact. The ideal candidate will bring strong operational and financial acumen, experience managing teams and complex programs, and a collaborative approach to leading change within a mission-driven arts organization.

The salary for this position is $90,000. While Passim currently offers a fairly flexible work schedule, the Director of Operations is expected to have a regular presence in the office and club, ensuring visibility and accessibility with both staff and the community. Periodic travel for music and cultural events and network building is expected.