Director of Memory Care Services

Trilogy Health Services, LLC; Jacksonville (FL); On-site; USD 90,000 - 110,000; Full time

Benefits offered by this job

Medical, Dental, Vision Coverage

Weekly pay

401(k) with company match

PTO + Parental Leave

Inclusive Care

Tuition & Student Loan Assistance

Job summary

Trilogy Health Services is seeking a Director of Memory Care to oversee the Legacy neighborhood operations, ensuring a vibrant, dementia-inclusive living environment. You will work closely with residents, staff, and stakeholders to meet needs, maintain safety, and drive high-quality care across the dementia program.

The role requires leadership, clinical oversight, and education to families and the community, with a focus on compliance, care planning, and occupancy goals in a senior living

Qualifications

• Bachelor's degree in health care, mental health or social service; or be a licensed Health Facility Administrator (HFA).
• One year work experience with dementia or Alzheimer’s residents (within the past five years).
• Three years’ dementia care experience in healthcare, senior living, or long-term care preferred.

Responsibilities

• Direct and oversee the general daily operations of the Legacy neighborhood utilizing industry and company dementia best practices.
• Educate family members with the Family Orientation Guide, schedule and lead resident first meetings/service plans, and assist families through the campus continuum as outlined in Legacy move in/move out criteria.
• Maintain a dementia-safe environment through daily resident rooms, common areas, and security rounds.
• As the Dementia Champion, provide education to family members and the community in dementia-related topics.
• Oversee, communicate, and ensure Level of Care completion and follow-up per company policy.
• Complete Social Services and Life Enrichment assessments and documentation for Legacy residents.
• Market and promote the Legacy Neighborhood to potential referral sources and develop relations with local dementia advocacy groups to achieve occupancy goals.
• Represent the Legacy Neighborhood at meetings to support planning and activities within the neighborhood.

Education

Bachelor's degree in health care/mental health or social service or licensed Health Facility Administrator (HFA)

One year dementia/Alzheimer’s resident experience (within last five years)

Three years dementia care experience in healthcare/senior living/long-term care

Certified Dementia Practitioner (CDP) preferred

Job description

JOIN TEAM TRILOGY

At Trilogy, you’ll experience a caring, supportive community that values each team member. We prioritize meaningful relationships, genuine teamwork, and continuous growth. With the stability of long‑term care, competitive pay, and exceptional benefits, Trilogy offers a work environment where you’re supported, appreciated, and empowered to thrive in your career. If you're ready to join a team committed to your success, Trilogy is where you belong and thrive!

POSITION OVERVIEW

The Director of Memory Care is responsible for directing the operations of our Memory Care neighborhood (Legacy), a memory care program, working closely with residents, staff, and stakeholders to create a vibrant and inclusive living environment that meets the needs and preferences of people living with dementia.

Key Responsibilities

• Direct and oversee the general daily operations of the Legacy neighborhood utilizing industry and company dementia best practices.


• Educate family members with the Family Orientation Guide, schedule and lead resident first meetings/service plans and assist family members through the campus continuum as outlined in the company’s Legacy move in/move out criteria.


• Maintain a dementia‑safe environment through daily resident rooms, common areas, and security rounds.


• As the "Dementia Champion” and subject matter expert, provide education to family members and the community in dementia‑related topics.


• Oversee, communicate, and ensure Level of Care completion and follow‑up per company policy.


• Complete Social Services and Life Enrichment assessments and documentation for Legacy residents.


• Market and promote the Legacy Neighborhood to potential referral sources and develop relations with local dementia advocacy groups to achieve occupancy goals.


• Represent the Legacy Neighborhood at meetings to provide support for planning and conducting various functions within the neighborhood such as activities, outings, event planning, meal /food requests, etc.

Qualifications

• Bachelor’s degree from an accredited educational institution in a health care, mental health or social service profession or be a licensed Health Facility Administrator (HFA)


• Minimum of one (1) year work experience with dementia or Alzheimer’s residents, or both within the past five (5) years


• Three (3) years’ dementia care experience in a healthcare, senior living industry, or long‑term care environment preferred


• Certified Dementia Practitioner credential (CDP) preferred

LOCATION

• US-OH-Perrysburg


• Kingston Senior Living of Perrysburg


• 333 Boundary Street


• Perrysburg


• OH

BENEFITS

Our comprehensive Thrive benefits program focuses on your well‑being, offering support for personal wellness, financial stability, career growth, and meaningful connections. This list includes some of the key benefits, though additional options are available.

• Medical, Dental, Vision Coverage - Includes free Virtual Doctor Visits, with coverage starting in your first 30 days.


• Get Paid Weekly + Annual Salary Increases - Enjoy weekly pay and annual salary increases.


• Spending & Retirement Accounts - HSA with company match, Dependent Care, LSA, and 401(k) with company match.


• PTO + Paid Parental Leave - Paid time off and fully paid parental leave for new parents.


• Inclusive Care - No-cost LGBTQIA+ support and gender‑affirming care coordination.


• Tuition & Student Loan Assistance - Financial support for education, certifications, and student loan repayment.

ABOUT TRILOGY HEALTH SERVICES

Since our founding in 1997, Trilogy has been dedicated to making long‑term care better for our residents and more rewarding for our team members. We’re proud to be recognized as one of Fortune’s Best Places to Work in Aging Services, a certified Great Place to Work, and one of Glassdoor’s Top 100 Best Companies to Work. At Trilogy, we embrace who you are, help you achieve your full potential, and make working hard feel fulfilling. As an equal opportunity employer, we are committed to diversity and inclusion, and we prohibit discrimination and harassment based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

NOTICE TO ALL APPLICANTS (WI, IN, OH, MI & KY): for this type of employment, state law requires a criminal record check as a condition of employment.