Director of Membership Planning

IPSY; New York (NY); On-site; USD 130,000 - 190,000; Full time

Benefits offered by this job

Competitive base salary

Medical, dental, and vision insurance

401(k) plan with company match

Paid Time Off

Free IPSY Extra subscription

Learning and development programs

Job summary

A leading subscription beauty company is seeking a Director of Planning to oversee its subscription business's financial, inventory, and strategic planning. Responsibilities include demand forecasting and inventory management, along with collaboration across teams to optimize profitability. Ideal candidates have 8-12+ years of relevant experience and strong analytical communication skills. The position is mostly remote with some onsite requirements in NYC. Competitive benefits and salaries ranging from $130,000 to $190,000 USD are offered.

Qualifications

• Proven expertise in planning and financial strategy within subscription models.
• Ability to solve complex problems in fast-paced environments.
• Strong background in margin management and profitability.

Responsibilities

• Lead financial and inventory planning for subscription business.
• Design and implement inventory management and forecasting strategies.
• Collaborate with cross-functional teams to optimize outcomes.

Skills

Inventory management

Demand forecasting

Financial acumen

Problem-solving

Cross-functional leadership

Analytical communication

Education

8–12+ years in related roles

Job description

About Us

Join us in inspiring everyone to express their unique beauty. IPSY is the beauty industry’s most powerful platform, uniting brands, creators, and hyper‑engaged consumers with unprecedented access to each other through the ultimate beauty membership. Home to sample‑size subscription IPSY Original, full‑size subscription IPSY Extra, and quarterly, limited‑edition collection IPSY Ultimate, we curate beauty for millions of members so they can play, explore, and express their unique beauty every day.

We think self‑discovery, self‑expression, and confidence are beautiful. Agree? Then join us! Explore careers and learn more about our values, culture, and benefits across all our brands: IPSY Careers.

We’re proud to be a remote‑first company. Our fully remote team members have the chance to live and work where they want, because we believe work should fit into your life—not the other way around. We offer monthly virtual activities, company‑wide off‑sites, professional development, and learning sessions, to help our team members stay connected, engaged, and impactful while working virtually.

United States Remote: Remote positions which may be performed in any of the states where IPSY has established a Business presence: Arizona, California, Connecticut, Florida, Illinois, Kansas, Massachusetts, Missouri, North Carolina, New York, New Jersey, Nevada, Ohio, Pennsylvania, Texas, and Washington. California Privacy Notice.

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About the Role

The Director of Planning – Subscription is responsible for leading the financial, inventory, and strategic planning of the company’s subscription business, inclusive of the core subscription and add‑ons businesses. This role owns demand forecasting, inventory and margin management, and long‑range strategy to ensure profitable growth while delivering a best‑in‑class member experience. The Director partners closely with Merchandising, Finance, Marketing, Operations, and Product to align strategy, manage risk, and optimize outcomes across the full subscription ecosystem.

This position reports to the Senior Director of Merchandising and is based in the New York City metropolitan area. Working mostly remote, with Tuesdays onsite (in NYC).

What You’ll Be Doing

Strategic Planning & Business Ownership

• Design and lead planning strategy for both the subscription and add‑ons businesses, aligned to AOP, long‑range plans, and company growth objectives.
• Translate high‑level business goals into executable inventory, margin, and demand strategies across multiple revenue streams.
• Identify risks and opportunities across subscription cadence, add‑on attach rates, and inventory exposure, proactively recommending course corrections.
• Own scenario planning and trade‑off analysis to support decision‑making in dynamic environments.

Inventory Management

• Oversee end‑to‑end inventory planning for subscription programs and add‑ons, ensuring optimal in‑stock levels while minimizing excess and obsolescence.
• Lead demand forecasting and inventory flow strategies across core boxes, replenishment, and add‑on offerings.
• Balance customer experience, warehouse capacity, and cash flow considerations across all subscription‑related inventory.
• Drive improvements in inventory efficiency, turns, and utilization.

Margin & Financial Management

• Own margin performance across the subscription and add‑ons portfolio, including cost modeling, pricing, promotional levers, and attach‑rate economics.
• Partner with Finance to manage budgets, forecasts, and variance analysis.
• Evaluate unit economics at both the program and portfolio level to ensure profitability.
• Influence assortment and purchasing decisions to optimize margin outcomes.

Cross‑Functional Leadership

• Act as a key thought partner to Merchandising, Marketing, Operations, Product, and Finance teams on both subscription and add‑ons strategies.
• Manage and strengthen cross‑functional relationships to ensure alignment and execution against shared goals.
• Communicate complex financial, inventory, and performance insights to senior leadership.
• Present business performance, risks, and recommendations to executive stakeholders.

Problem Solving & Continuous Improvement

• Lead complex problem solving in ambiguous situations, balancing short‑term execution with long‑term strategy.
• Identify process gaps and implement scalable planning tools, frameworks, and best practices across subscription and add‑ons.
• Use data‑driven insights to refine forecasting, inventory flow, and attach‑rate performance.
• Foster a culture of ownership, accountability, and analytical rigor.

People Leadership

• Build, mentor, and develop a high‑performing planning team.
• Set clear expectations, goals, and development plans for direct reports.
• Encourage strategic thinking, curiosity, and cross‑functional collaboration.

What We Are Looking For

• 8–12+ years in planning, finance, merchandising, or related roles.
• Deep expertise in inventory management and demand forecasting within subscription and add‑on or ancillary revenue models.
• Strong margin management and financial acumen with end‑to‑end ownership of profitability.
• Proven ability in strategy design and long‑range planning.
• Exceptional problem‑solving skills in fast‑paced and ambiguous environments.
• Demonstrated success managing cross‑functional relationships and influencing without direct authority.
• Advanced analytical and executive communication skills.
• Experience leading and developing high‑impact teams.
• Resilient attitude and entrepreneurial spirit.

Bonus if You Have

• Direct experience owning subscription, e‑commerce, or recurring revenue businesses.

What We Offer

• Competitive base salary & bonus program.
• Medical, dental & vision insurance.
• 401(k) plan with company match.
• Paid Time Off.
• Work from home flexibility.
• Free IPSY Extra subscription.
• Learning & development programs.

EEO Statement

We celebrate diversity and are an equal‑opportunity employer. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or any other protected characteristic.

If you need reasonable accommodation in the application or employment process, please contact us.

Pay is based on several non‑discriminatory factors such as experience, education, skills, and location. IPSY offers a bonus and competitive benefits. Final compensation is determined by experience and skills.

Salary Range: $130,000 USD - $190,000 USD.