Director of Member Experience & Marketing

Boca Grove; Boca Raton (FL); On-site; USD 110,000 - 170,000; Full time

Job summary

Boca Grove POA in Boca Raton, FL, seeks a Director of Membership and Marketing who can build strong member relationships, lead communications, and drive events and branding across the club and POA. This leadership role collaborates with the General Manager and department heads to develop programs that boost satisfaction and attract new members.

Primary responsibilities include developing a comprehensive membership strategy, overseeing marketing initiatives, and ensuring consistent messaging

Qualifications

• Bachelor’s degree preferred.
• 5+ years in private club leadership or similar environment.
• Strong communication and leadership skills.
• Excellent organizational and multi-tasking abilities.

Responsibilities

• Lead Membership Services & Development, including onboarding and retention.
• Oversee Marketing & Communications, branding, PR, and campaigns.
• Manage member experience, orientation, and events.
• Coordinate interdepartmental marketing and communications.

Skills

Leadership

Communication

Marketing

Membership development

Event planning

Strategic planning

Education

Bachelor’s degree

Associates preferred

Tools

MS Office

Jonas

ADP

POS

OpenTable

Job description

Boca Grove POA in Boca Raton, FL, seeks a Director of Membership and Marketing who can build strong member relationships, lead communications, and drive events and branding across the club and POA. This leadership role collaborates with the General Manager and department heads to develop programs that boost satisfaction and attract new members.

Primary responsibilities include developing a comprehensive membership strategy, overseeing marketing initiatives, and ensuring consistent messaging