Director of Maintenance and Housekeeping

The Goodman Group, LLC; Sarasota (FL); On-site; USD 75,000 - 110,000; Full time

Job summary

The Goodman Group, LLC is seeking a Director of Maintenance to oversee maintenance and housekeeping operations, ensuring property upkeep, preventative maintenance, and safety compliance to create a welcoming community for residents.

Ideal candidates have 5+ years in hands-on maintenance and 2+ years in supervision, with strong knowledge of HVAC, plumbing, electrical, and building systems. Senior living/AHCA experience is a plus.

Qualifications

• Five or more years of hands-on maintenance experience.
• Two or more years supervisory experience.
• Knowledge of HVAC, plumbing, electrical, mechanical, and building systems.

Responsibilities

• Direct and oversee daily maintenance functions and train staff.
• Develop and implement preventive maintenance program.
• Ensure safety compliance and conduct safety training.
• Manage vendor relationships and contract/work orders.
• Oversee housekeeping and staff scheduling and performance.

Skills

Hands-on leadership

Supervisory experience

Knowledge of building systems

Staff scheduling

Education

High School Diploma or GED

Boilers/HVAC/EPA certification

Job description

The ideal candidate has 5+ years of hands-on maintenance experience and 2+ years of supervisory experience, with strong knowledge of HVAC, plumbing, electrical, mechanical, and building systems. They should be a hands-on leader with experience overseeing both maintenance and housekeeping operations, including staff scheduling, training, property upkeep, preventative maintenance, vendor management, safety/compliance, and emergency response, with senior living/AHCA experience a plus.

Summary Of Position

The Director of Maintenance plays an integral role in the success of our team, our community and creating a place our residents are proud to call home. The primary purpose of this position is to provide unparalleled service to our residents by maintaining and improving the overall appearance of the property. The Director of Maintenance is responsible for the management of all maintenance operations, repairs, and preventative maintenance in their community.

Essential Job Functions

• Direct and oversee the daily maintenance functions and ensure all team members are trained and following policies and procedures.
• Create procedures that ensure daily maintenance tasks are executed properly by all department personnel.
• Conduct regular safety meetings, with designated team members to ensure safety procedures are followed and trained on within the community.
• Manage the safety log and communicate focus areas to department Directors and the Executive Director.
• Supervise safety and fire protection and prevention programs by inspecting work areas and equipment to ensure that maintenance personnel follow established safety regulations in the use of equipment and supplies at all times.
• Delegate and allocate the work assignments and work schedules for department personnel.
• Manage, train & onboard all department staff.
• Perform administrative duties, e.g., update the maintenance tracking system, complete spend down sheets, reports and evaluations.
• Plan, develop, train and implement a complete preventative maintenance program for all equipment. e.g., mechanicals, plumbing, electrical, generator, fire extinguishers, fire panel, and life safety equipment.
• Obtain/maintain material safety data sheets (MSDSs) for hazardous chemicals in the Maintenance Department. Ensure that containers of hazardous chemicals in the department are properly labeled and stored.
• Ensure that established infection control and universal precautions policies and procedures are followed by all department team members.
• Confirm the physical aspects of the apartment/unit meets company standards and applicable laws.
• Diagnose problems, make repairs, track accomplishments and follow-up with progress and completion.
• Ensure unoccupied apartments/units are ready for occupancy.
• Ensure that services performed by outside vendors are properly completed/supervised in accordance with contracts/work orders.
• Supervise, coordinate, train team members on, and at times, perform the following work:
  • As-needed electrical, HVAC, EPA, plumbing, carpentry, appliance repair, and other miscellaneous equipment maintenance and repairs, painting, and overall apartment cleaning and other activities as necessary within the confines of any applicable licensing requirements.
  • Track maintenance service requests, including documentation of the status of each request and ensuring that appropriate follow-through occurs.
  • Electrical repairs on items such as appliances, fixtures, switches, outlets and install ceiling fans as well as indoor and outdoor light fixtures within the confines of any applicable licensing requirements.
  • Repairs on air conditioners, heating units, and refrigeration units (use of refrigerant recovery equipment requires proper certification) within the confines of any applicable licensing requirements.
  • Plumbing work. (e.g., clear stoppages, replace/repair fittings, faucets, and toilets).
  • Complete minor re-piping including the soldering of copper pipes. Ensure work is performed within confines of any applicable licensing requirements.
  • Replacement of broken glass, tile, carpet, screens, garbage disposals, fixtures, appliances, window coverings and locks.
  • Carpentry work. (e.g., replace/repair doors, windows, closet bi-fold or sliding doors and building shelves).
  • Repair of concrete steps, patios, fencing, and signage as needed.
  • Painting of apartments/units, hallways, common areas, and other areas as necessary.
  • Inspect all resident occupied or unoccupied apartments/units, buildings, and common areas; perform repairs and other duties as necessary or requested.
  • Timely completion of appropriate apartment/unit make ready procedures for move-ins.
  • Daily maintenance of grounds and common areas, including but not limited to, all lighting, snow removal (if applicable), trash removal and vehicle maintenance.
  • Snow and ice removal (if applicable) e.g., snow blowing, shoveling, putting down salt, and using a pick to remove ice build-up on sidewalks and walkways, parking lots and common spaces.
• Troubleshoot and perform correct maintenance procedures on indoor or outdoor pool or spa equipment, if applicable (pool equipment maintenance requires proper certification).
• Perform or delegate scheduled maintenance on all equipment based on the manufacturer's recommendations and operation manuals, (e.g., boilers, hot water heaters, lawn equipment and other vehicles).
• Responsible for material control and efficient utilization of maintenance equipment.
• Maintain accurate records regarding preventive maintenance, service requests, and inventories (e.g., invoices and service requests).
• Remain well-versed on changing building codes while complying with all industry Fair Housing rules & Regulations.
• Discuss the possible impact to the community on changes to the rules & regulations with the Executive Director.
• Participate in facility surveys (inspections) made by authorized government agencies as necessary or as may be directed.
• Review and develop a plan of correction for maintenance deficiencies noted during survey inspections and provide a written copy of such to the Executive Director.
• Operate within OSHA (Occupational Safety and Health Act) standards and company safety policies at all times.
• Perform other essential job-related duties as assigned.

Knowledge And Critical Skills

• Be able to make independent decisions and follow instructions.
• Deal tactfully with personnel, prospects, residents, family members, visitors, government agencies/personnel, and the public.
• Capable of working with ill, disabled, elderly, and emotionally upset people within the facility.
• Communicate effectively in a manner that is sufficient for effective communication with supervisors, team members, prospects, residents, and families.
• Comply with all industry Fair Housing rules and regulations.
• Knowledgeable in building codes and safety regulations.
• General knowledge of Microsoft Office Suite.
• HUD React Readiness & Experience

Education And Experience

• Must meet all applicable state and federal requirements for this position.
• High School Diploma or General Education Degree (GED).
• Five or more years of prior experience in general maintenance or a combination of education and experience required.
• Must be knowledgeable of boilers, compressors, generators, etc., as well as various mechanical, electrical and plumbing systems.
• Minimum of two or more years of previous supervisor experience preferred.
• Must be licensed in accordance with current applicable standards, codes, labor laws, etc. (e.g., Boilers License, HVAC, Electric, Journeyman, Pool Operator's License, and EPA Certification, if applicable to Company).

Supervisory Responsibility

The Director of Maintenance may supervise maintenance, housekeeping and laundry team members.

Working Conditions and Physical Demands

Tasks assigned to this position may involve potential and/or direct exposure to blood, body fluids, infectious diseases, air contaminants, and hazardous chemicals.

Physical Requirements

• Prolonged periods of standing and walking the property
• Must be able to lift, carry push or pull up to 50 pounds at times
• Ability to climb stairs/ladders
• Must be physically able to operate a variety of machinery and equipment including computers, copiers, farm equipment, trades equipment, heavy equipment, various hand tools, etc.
• Being able to bend, stoop, kneel, climb, and twist body
• May be necessary to assist in the evacuation of residents during emergency situations.

Cognitive Requirements

• Executes tasks independently
• Ability to express yourself clearly and effectively
• General computer literacy

Environmental Requirements

• Exposure to variable temperatures and conditions

Other Requirements

• Ability to be on call in cases of emergency

Platinum Service®

Platinum Service® is characterized by a high level of responsiveness delivered in a flawless, timely and caring way. Employees commit to providing courteous, responsive, and quality service to our residents by following the principles of our Platinum Service® program.

Conclusion

All employees are expected to follow all policies and procedures. These policies and procedures can be found in the employee handbook, department policy and procedure manuals and with your supervisor. This job description is intended to convey information essential to understanding the scope of the position and it is not intended to be an exhaustive list of skills, efforts, duties, responsibilities or working conditions associated with the position. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities at any time.

Acknowledgement

I understand this job description and its requirements, and that I am expected to complete all job-related duties as assigned. I understand the essential functions may be altered from time to time. By signing below, I acknowledge I am able to perform the essential functions of this job with or without a reasonable accommodation. If I require a reasonable accommodation, I will inform the recruiter/hiring manager, my manager, or Human Resources and agree to participate in the interactive process to discuss possible accommodations.