Director of Maintenance

FirstService Residential; Naples (FL); Sur place; USD 100 000 - 110 000; Plein temps

Avantages offerts par ce poste

Medical plans

Dental plan

Vision plan

Paid holidays

401k with company match

Travel for training

Résumé du poste

FirstService Residential in Naples, FL seeks a Director of Maintenance to oversee maintenance, safety, and operations of all common areas, amenities, and assets within the master-planned community. You will lead preventative maintenance programs, manage vendors and staff, and ensure facilities meet high standards.

You will develop and manage capital projects, monitor service contracts, and coordinate with community leadership to protect assets while enhancing resident experience.

Qualifications

• Experience with building systems and safety controls is required.
• Proven ability to manage maintenance staff and vendors.
• Strong budgeting, planning, and problem-solving skills.

Responsabilités

• Supervises, trains, and directs maintenance staff and contractors.
• Plans and evaluates maintenance schedules and preventive programs.
• Manages vendor contracts, bids, and capital projects.
• Maintains safety procedures and a secure building environment.
• Monitors and reports on maintenance results and asset condition.
• Assists with crisis management and incident response.
• Coordinates materials and tools for job execution.

Connaissances

BMS

Building Systems Controls

Fire Panels

Pump Controls

HVAC

Irrigation

Lighting

Outils

MS Office

Property management software

Description du poste

Description

The Director of Maintenance is responsible for overseeing the maintenance, safety, appearance, and operational readiness of all common areas, amenities, and community assets within the Master-Planned Community. This role leads preventative maintenance programs, manages vendors and maintenance staff, and ensures the community’s facilities, infrastructure, and recreational amenities are maintained to the highest standards. The Director of Maintenance proactively identifies maintenance needs, oversees repairs and capital projects, and works closely with community leadership to enhance the resident experience while protecting the community’s assets.

Your Responsibilities

• Supervises, trains and directs maintenance staff through work orders.
• Plans, monitors, and appraises job results; coaches, counsels and disciplines employees.
• Assess repair needs and estimated time needed for repair (including evaluating problems to determine whether or not professional assistance or further instruction is needed in order to complete task/repair).
• Monitors the functions of service contractors and building repair and maintenance contractors.
• Inventories and acquisitions maintenance supplies.
• Maintains disaster preparedness by identifying potential problems, developing response plans, managing crises.
• Completes reports/work orders of repairs (work needed).
• On call availability for emergencies and projects as assigned by property manager.
• Schedules and assigns work responsibilities to employees to meet shift requirements.
• Requests materials, tools, and supplies needed for a job.
• Administrates preventive/reactive maintenance schedule.
• Records and evaluates preventive maintenance activities and programs.
• Oversees or participates in construction, installation, and preventative maintenance of equipment.
• Observes/evaluates corrective maintenance or repair on equipment.
• Orients and trains employees to perform maintenance activities and tasks.
• Follows safety procedures and maintains a safe work environment.
• Performs maintenance replacement and repair in areas of carpentry, electrical work, plumbing, mechanical, painting, flooring, and other minor building repairs as long as a permit is not required to conduct the job.
• Ability to properly utilize new equipment and follow safety procedures prior to using this equipment.
• Maintains a safe and secure environment throughout the building(s).
• Develop, implement, and manage comprehensive preventative maintenance programs to ensure the ongoing reliability, safety, and efficiency of building systems, equipment, and community assets.
• Monitor maintenance schedules, coordinate vendor services, and maintain accurate records to support operational excellence and asset preservation.
• Lead the creation, administration, and evaluation for Requests for Proposals (RFPs) for maintenance, capital improvement, and service-related projects.
• Coordinate the bid process, analyze vendor submissions, negotiate contracts, and make recommendations to ensure quality service, competitive pricing, and compliance with community standards.

Skills & Qualifications

• Experience with BMS, Building Systems Controls, Fire Panels, Pump Controls, HVAC, Irrigation, and Lighting.
• Critical thinking, problem solving, judgement and decision-making abilities are necessary.
• Ability to work with sensitive and/or confidential information.
• Ability to maintain positivity and diplomacy in a fast-paced environment.
• Possess strong maintenance and repair skills, painting, carpentry, plumbing and electricity.
• Familiarity with pool systems and equipment is advantageous.
• Demonstrated proficiency with computer systems, technology platforms, and business applications, including Microsoft Office Suite, property management software, and other role-specific technologies.
• Proven ability to manage vendor relationships effectively, including sourcing, onboarding, performance monitoring, contract compliance, and issue resolution.
• Valid Florida Drivers License required.
• Knowledge of Food & Beverage equipment maintenance, boat maintenance, and landscape management strongly preferred.

Physical Requirements

• Ability to lift up to 50lbs following appropriate safety procedures.
• Ability to work in various positions, including, but not limited to stooping, standing, bending over, sitting, kneeling and squatting for extended periods of time, climbing stairs, navigating the property/building quickly and easily as required to meet the job functions.
• Ability to work extended and flexible hours and weekends as needed.
• Ability to repeat various motions with the wrists, hands and fingers.

Schedule

Monday - Friday, 7:00am - 3:30pm

What We Offer

As a full-time exempt associate, you will be eligible for full comprehensive benefits to include your choice of multiple medical plans, dental, vision. In addition, you will be eligible for time off benefits, paid holidays and a 401k with company match. Occasional travel may be required to attend training and other company functions.

Compensation

$100,000 - $110,000 annually

Disclaimer Statement

The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties and responsibilities to this job at any time.