Director of M&A Integration

ServiceNow, Inc.; Santa Clara (CA); On-site; USD 220,000 - 343,000; Full time

Benefits offered by this job

Health plans

401(k) Plan with company match

ESPP

Matching donations

Flexible time away plan

Family leave programs

Job summary

ServiceNow, Inc. is seeking an experienced Director of M&A integration to lead all phases of post-acquisition integration.

The role emphasizes strategic and operational focus, with responsibility for ensuring deal value drivers are realized and that integration work aligns with the overall acquisition thesis. The candidate should have extensive experience in M&A integration and a proven track record of success, along with strong communication skills to engage senior stakeholders across global,

Qualifications

• 10+ years leading M&A integration across complex deal types (MBA and consulting experience a plus).
• Strategic leader who can convert strategy into executable plans that realize value.
• Proven leadership of complex integrations in global and product-led organizations.

Responsibilities

• Lead post-acquisition integration ensuring value realization objectives are met including integration strategy development, planning, execution, and performance management.
• Set integration strategy aligning the acquisition thesis, value drivers, and operational priorities.
• Partner with business and functional stakeholders and teams to develop value realization and operational integration plans and lead execution management.
• Establish governance to ensure effective planning and execution of the integration program including the ability to influence without direct authority.
• Oversee integration cost development.
• Monitor and ensure day to day delivery of key strategic and financial objectives of acquisitions through the M&A scorecard process.
• Continually incorporate lessons learned and contribute to the continual improvement of the integration process including playbooks and tools.

Skills

M&A integration

Strategic leadership

Executive influence

Global deployments

Education

MBA

Tools

M&A frameworks

Job description

It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could do that for everyone—freeing people from busywork so they could focus on meaningful work. Today, ServiceNow is the AI control tower for business reinvention. Our ServiceNow AI platform brings together any AI, any data, and any workflow— helping 85% of the Fortune 500® work smarter, faster, and better. We're building an AI-native culture where technology and talent are unstoppable together. And we're just getting started.

Join us to put AI to work for people.

ServiceNow is searching for an experienced Director of M&A integration to lead all phases of post-acquisition integration who is strategically and operationally focused. This candidate has strong business and strategic judgement and can lead multiple integration efforts simultaneously while ensuring that deal value drivers are met. The ideal candidate must have significant experience in M&A integration and a proven track record of success. The candidate must also possess excellent communication skills, as well as the ability to build relationships with key stakeholders.

Responsibilities

• Lead post-acquisition integration ensuring value realization objectives are met including integration strategy development, planning, execution, and performance management

• Set integration strategy aligning the acquisition thesis, value drivers, and operational priorities

• Partner with business and functional stakeholders and teams to develop value realization and operational integration plans and lead execution management

• Establish governance to ensure effective planning and execution of the integration program including the ability to influence without direct authority

• Oversee integration cost development

• Monitor and ensure day to day delivery of key strategic and financial objectives of acquisitions through the M&A scorecard process

• Continually incorporate lessons learned and contribute to the continual improvement of the integration process including playbooks and tools

Requirements

• 10+ years leading M&A integration across complex deal types (MBA and consulting experience a plus)

• Strategic leader who can convert strategy into executable plans that realize value

• Proven leadership of complex integrations in global and product-led organizations

• Strong executive presence and communications with track record of influencing senior executives

• Command of M&A frameworks, processes, and tools

For positions in this location, we offer a base pay of $219,600 - $343,150 plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs.

Compensation is based on the geographic location in which the role is located and is subject to change based on work location.

Work Personas

We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here (https://careers.servicenow.com/life-at-servicenow#workpersonas) . To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.

Equal Opportunity Employer

ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, gender identity, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.

Accommodations

We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [e-mail] for assistance.

Export Control Regulations

For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.

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