Director of Life Enrichment

Northglenn; Northglenn (CO); On-site; USD 65,000 - 100,000; Full time

Job summary

Northglenn is seeking a Director of Life Enrichment to lead and develop engaging activities for residents in our Assisted Living Community. You will assess resident needs, train staff and volunteers, manage budgets, collaborate with leadership, and ensure programs comply with regulations while enhancing quality of life with dignity and respect.

The role requires strong communication, organization, and a passion for person-centered care.

Qualifications

• Minimum of one year of experience in structured resident engagement and supervising others.
• Experience with seniors and/or individuals with varying abilities.
• Valid driver's license for community transport.
• Willingness to drive a multi-passenger van.
• Excellent written and oral communication and customer service skills.
• Proficiency with Microsoft Office and social media basics.

Responsibilities

• Develop and oversee a variety of recreational activities tailored to resident needs.
• Assess residents, create service plans, and adjust programs based on feedback.
• Recruit, train, and supervise activity staff and volunteers.
• Educate leadership and care partners on activity importance and best practices.
• Manage life enrichment budget and ensure compliance with policies.
• Coordinate community outings and build partnerships with organizations.

Skills

Resident engagement

Staff training

Communication skills

Budget management

Regulatory compliance

Community partnerships

Program development

Leadership

Job description

POSITION SUMMARY

The Director of Life Enrichment is responsible for overseeing and developing programs that enhance the quality of life for residents in an Assisted Living Community. This role involves planning, implementing, and evaluating recreational and leisure activities tailored to residents' needs and preferences. The director ensures that all programs are engaging, meaningful, and aligned with the community's mission and goals.

DUTIES AND RESPONSIBILITIES

1. 1. Develop and oversee a variety of recreational, cultural, educational, and intergenerational activities tailored to residents' needs and preferences.
2. 2. Conduct resident assessments, create personalized activity service plans, and regularly evaluate and adjust programs based on feedback and participation, of both the resident and their family members.
3. 3. Recruit, train, and supervise activity team members and volunteers; ensure effective communication and motivation of programming.
4. 4. Provide education to leadership teams and care partners on the importance of daily activities, both structured and unstructured.
5. 5. Ensure all care partners are educated on activity and leisure supplies when structured programming is not taking place.
6. 6. Involve residents and families in activity planning and maintain open communication for feedback and improvements, including both resident and group meetings.
7. 7. Maintain records of both resident and family group meetings.
8. 8. Assist in follow up process of resident group concerns.
9. 9. Manage the life enrichment budget, prepare monthly calendars with the residents' direction and preferences, and ensure compliance with regulations and community policies.
10. 10. Build relationships with community organizations and businesses, coordinate community outings and events.
11. 11. Assist residents in accessing outside community events and resources as requested by the resident.
12. 12. Maintain records of participation and program effectiveness; prepare reports for community leadership.
13. 13. Ensure all activities and areas are safe and accessible, address safety concerns promptly.
14. 14. Lead and activity team members, contribute to resident service plans, and collaborate with other departments to integrate activities into daily life.
15. 15. Shop for and ensure supplies are maintained to run activities timely and according to resident needs and the activity calendar.
16. 16. Regularly observe engagement programs, review and correct deficiencies, and ensure high-quality activity programs.
17. 17. Promote positive public relations, manage social media, and oversee the creation of newsletters and calendars. Uphold the organization's mission, values, and ethical standards; model a positive and professional image, encourage teamwork, and provide assistance to care partners.
18. 18. Follow up on Recreational Mentor's report timely, including implementation of any recommendations.
19. 19. Be in contact with Recreational Mentor for life enrichment expectations, needs and participate in ongoing education.
20. 20. Treat residents with kindness, dignity, and respect; uphold their rights and privacy; follow their service plans and provide daily activities.
21. 21. Stay updated on regulations, best practices, and internal policies; recommend departmental improvements and participate in quality improvement activities.
22. 22. Performs other related duties as required.

The above listing of duties and responsibilities are not intended to be all-inclusive but rather to serve as a description of the range of duties and general nature of the position. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time.

KNOWLEDGE, SKILLS, ABILITIES & QUALIFICATIONS

1. 1. Minimum of one year of experience or equivalent education/training in providing structured resident engagement and be knowledgeable in evaluating resident needs, supervising others and training volunteers. At least one year of management experience is a plus.
2. 2. Minimum of one year of experience of working with seniors and/or individuals living with varying abilities.
3. 3. Must hold and maintain valid driver's license for community multi passenger van.
4. 4. Able and willing to drive a large multi passenger van.
5. 5. Excellent oral and written communication and customer service skills.
6. 6. Proficiency in Microsoft Office and social media platforms like Facebook and Instagram.
7. 7. Align with the Organization's mission and values, delivering high-quality, person-centered care with dignity, respect, compassion, and integrity.
8. 8. Ability to interact professionally with residents, families, care partners, and the public, and handle challenging situations with respect.
9. 9. Understanding and adherence to relevant regulations, policies, and procedures.
10. 10. Effective team member with strong communication and cooperation skills.
11. 11. Ability to organize, prioritize, and meet deadlines.
12. 12. Follow instructions, accept feedback, and function well in a dynamic environment.