Director of Learning & Development

Socket.dev; Charlotte (NC); On-site; USD 120,000 - 180,000; Full time

Benefits offered by this job

Tuition Reimbursement

Generous Paid Time Off

Travel up to 30%

Job summary

SPAR seeks a visionary Director of Learning & Development to build a centralized function, shaping strategy and execution across field operations, safety, leadership development, and compliance. This role blends strategic thinking with hands-on implementation to drive measurable business impact.

As a national leader in retail merchandising and in-store execution, you will design scalable learning frameworks, establish career pathways, and integrate safety and regulatory training with operational

Qualifications

• 8–12+ years of experience in Learning & Development, Workforce Enablement, or Talent Development.
• Experience supporting distributed, field-based, or operational workforces (retail, logistics, or field services preferred).
• Proven success designing and scaling training frameworks.
• Experience implementing LMS or digital learning platforms.
• Strong understanding of safety and compliance in operational environments.
• Demonstrated leadership experience building and managing teams.
• Strategic thinker with strong operational execution capabilities.
• Advanced analytical mindset with the ability to translate data into actionable insights.
• Ability to lead through ambiguity and drive large-scale change.
• Excellent communication, presentation, and cross-functional collaboration skills.

Responsibilities

• Design and scale a national Learning & Development strategy, including competency models, career pathways, and structured onboarding and certification programs
• Establish measurable skill standards across field roles to ensure consistent performance and execution quality
• Align learning initiatives with key operational outcomes, including quality, safety, productivity, and retention
• Implement dashboards, reporting, and analytics to measure training effectiveness and drive continuous improvement
• Build and reinforce a safety-first culture while ensuring OSHA and regulatory compliance across all training programs

Skills

L&D strategy

Cross-functional collaboration

Leadership

Analytics

Change management

Tools

LMS

Job description

Overview

Director of Learning & Development

SPAR is seeking a visionary and results-driven Director of Learning & Development to build and lead a centralized Learning & Workforce Enablement function. This is a ground-up opportunity for a strategic, hands-on leader who excels at creating structure, driving clarity, and delivering measurable business impact.

In this role, you will design and execute SPAR’s national training strategy across field operations, safety, leadership development, and compliance. This position blends strategy and execution, requiring a leader who can build scalable frameworks while remaining closely connected to Field Operations, Client Services, Talent, HR, and Executive Leadership to ensure learning directly drives business performance.

As a national leader in retail merchandising, assembly, remodel, and in-store execution services, SPAR partners with leading CPG brands and retailers across the U.S. Our ability to deliver consistently, safely, and at scale depends on the strength, capability, and readiness of our workforce.

Why Join SPAR?

• High-impact role with direct visibility to executive leadership
• Opportunity to architect a next-generation workforce model
• Strong career growth and leadership influence
• Competitive compensation and comprehensive benefits
• Collaborative, fast-paced, and transformation-focused environment
• Generous Paid Time Off
• Tuition Reimbursement
• Location: Charlotte, NC (Hybrid – 4 days onsite, 1 day remote)
• Travel: Up to 30%

What You Will Do

• Design and scale a national Learning & Development strategy, including competency models, career pathways, and structured onboarding and certification programs
• Establish measurable skill standards across field roles to ensure consistent performance and execution quality
• Align learning initiatives with key operational outcomes, including quality, safety, productivity, and retention
• Implement dashboards, reporting, and analytics to measure training effectiveness and drive continuous improvement
• Build and reinforce a safety-first culture while ensuring OSHA and regulatory compliance across all training programs
• Integrate safety into the broader workforce training strategy to support operational excellence
• Select, implement, and optimize LMS and digital learning platforms, including mobile-first solutions for a distributed workforce
• Standardize content governance, training frameworks, and learning pathways to ensure scalability and consistency
• Design and lead the Learning & Development function, partnering with field leadership while building a sustainable, data-driven model for long-term growth

Qualifications

• 8–12+ years of experience in Learning & Development, Workforce Enablement, or Talent Development
• Experience supporting distributed, field-based, or operational workforces (retail, logistics, or field services preferred)
• Proven success designing and scaling training frameworks
• Experience implementing LMS or digital learning platforms
• Strong understanding of safety and compliance in operational environments
• Demonstrated leadership experience building and managing teams
• Strategic thinker with strong operational execution capabilities
• Advanced analytical mindset with the ability to translate data into actionable insights
• Ability to lead through ambiguity and drive large-scale change
• Excellent communication, presentation, and cross-functional collaboration skills

Work Environment & Physical Requirements

This role operates in a professional office environment with a hybrid schedule (4 days onsite, 1 day remote). Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Physical requirements include the ability to sit, stand, walk, communicate, and occasionally lift up to 50 lbs., as needed.

DISCLAIMER:

The preceding description is not designed to be a complete list of all duties and responsibilities required.

WE ARE AN EQUAL OPPORTUNITY EMPLOYER:

SPAR provides Equal Employment Opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition, to federal law requirements, SPAR complies with applicable state and local laws governing nondiscrimination in employment in every location in which it has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, and transfer, leaves of absence, compensation, and training. SPAR expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of SPAR's employees to perform their job duties may result in discipline up to and including discharge.