Director of Laboratory Services

CO-01 Patient First Corporation; Richmond (VA); On-site; USD 125,000 - 134,000; Full time

Benefits offered by this job

Health, Dental and Vision insurance

Disability insurance

Life insurance

401(k) with employer match

Paid annual leave and holidays

Recruitment bonus

Job summary

Patient First seeks a seasoned Laboratory Operations Supervisor in the United States to lead CLS and CLIA activities, ensuring accurate testing and compliance across all labs. The role involves coordinating with CMt and Quality teams, training staff, and maintaining up-to-date procedures.

You will review testing procedures, ensure proficiency testing is monitored, and collaborate with reference labs to maintain reporting quality and patient safety.

Qualifications

• Minimum degree in medical technology or related science.
• Two years supervisory lab experience required.
• Solid knowledge of medical technology principles and testing.

Responsibilities

• Enrolling all Patient First labs into the CMS program.
• Ensuring CLIA applications for new labs and renewals are completed.
• Reviewing CLIA inspection results and implementing action plans.
• Writing responses and procedures for new testing methods.
• Training lab personnel and verifying competency for testing.
• Coordinating with Lab Supervisors to resolve lab issues and ensure accuracy

Skills

Supervisory experience

Medical technology knowledge

Analytical skills

Communication skills

Education

Bachelor's degree in medical technology or chemical, physical, or biological science

Tools

Lab instruments

Job description

Job Responsibilities

• Enrolling all Patient First labs into the Centers for Medicare and Medicaid Services (CMS) program
• Ensuring that Lab Consultants are reviewing the proficiency testing reports and that approved action plans are followed
• Ensuring the completion of Clinical Laboratory Improvement Act and Amendments (CLIA) applications for new labs and for subsequent lab renewal certificates, coding invoices for payment, and monitoring the receipt of certificates
• Reviewing CLIA inspection results, assisting Lab Consultants in implementing any action plans, and writing the necessary responses
• Consulting with the Lab Consultants and the Quality Improvement Committee (QIC) to choose and implement new testing procedures, as well as writing and distributing new testing procedures
• Reviewing existing test procedures yearly (at a minimum) with the Lab Consultants and making any necessary changes to procedures to ensure proper patient testing
• Working with the Training Department to ensure that lab personnel have been appropriately trained and demonstrate competency prior to testing patient specimens
• Consulting with the appropriate parties to review individual competencies as needed
• Working with Lab Supervisors to ensure that all lab issues are resolved and patient testing is properly performed
• Reviewing and negotiating test charges yearly with reference lab representative
• Interfacing with reference lab representatives to set up new accounts and ensure quality reference lab reporting
• Conducting meetings with Lab Consultants to ensure that quality assurance programs are established and maintained
• Maintaining files and materials necessary to set up new labs according to CLIA regulations
• Ensuring that instruments are set up in new labs and all necessary calibrations, accuracy, precision checks, and verifications are performed
• Reviewing and updating the MSDS sheets on the Patient First intranet site as necessary (at least yearly)
• Coordinating with the Materials Management Department by reviewing lab products, selecting replacement products, meeting lab suppliers, and reviewing lab equipment contracts
• Providing on-site, telephone, or electronic consultation as needed
• Assisting Lab Trainers and Lab Consultants in training new supervisors
• Supervising and evaluating assigned staff
• Collaborating appropriately with other departments as needed

Minimum Education and Professional Requirements

• Employee must be 18 years of age or older
• Minimum typing experience
• Must hold a bachelor’s degree in medical technology or chemical, physical, or biological science and have a minimum of two years supervisory experience in a lab
• Must have a thorough knowledge of medical technology principles, concepts, and methodologies sufficient to perform a broad range of testing
• Knowledge of mathematical and statistical methods sufficient to calculate and convert analytical data to test results is required
• Knowledge and skill sufficient to use and maintain lab instruments
• Knowledge of related disciplines sufficient to integrate and correlate test results with other lab data and clinical information
• Must be able to sit, stand, and walk for long periods of time (possibly 4 to 7 hours at a time)
• Must be able to lift moderate to heavy items (20 to 50 pounds)
• Adequate visual, verbal, written, and typed communication skills are required
• Ability to prioritize and deal with numerous tasks at one time
• Ability to provide a high level of professionalism and quality medical care

Salary and Benefits

Salary Range: 125,000-134,000 annually, depending on experience.

• Health, Dental and Vision insurance for employees and dependents
• Disability, Life and Long Term care insurance
• Employee Assistance Program, Flexible Spending accounts, 401(k) Retirement Plan (with employer match)
• Paid Annual Leave, Volunteer Time Off Pay, Bereavement Leave, Emergency Leave Bank
• Holiday Pay
• Discounted medical treatment at any Patient First location for employees and immediate family
• Bonuses include: - Recruitment bonus

About Patient First

Since opening our first medical center in 1981, Patient First's vision remains the same: making access to quality medical care as convenient and cost-effective as possible. To achieve this objective, we have adopted and continue to embrace many innovative operating systems and practices. All 78 Patient First centers in the mid-Atlantic region are open every day of the year- including weekends and holidays. Patient First provides both primary and urgent care services as well as a broad range of Occupational Health services. X-rays, lab tests, and prescription drugs are available on-site to save time and reduce the need for extra trips. Patient First offers excellent benefits packages, flexible hours, and competitive compensations for Nurses, Lab and Radiologic Technologists, Medical Assistants, and Front Office staff. Medical candidates with at least 1-2 years of experience in a physician's office or hospital setting are preferred.