Director of IT (63549)

ASP Global; Austell (GA); On-site; USD 120,000 - 180,000; Full time

Job summary

ASP Global seeks an IT Director to provide strategic leadership and day-to-day direction for the Information Technology department. This role shapes IT strategy, architecture, and a future roadmap, guiding ERP and WMS initiatives while working with key stakeholders to align technology with business goals.

The ideal candidate leads cross-functional teams, defines performance metrics, and ensures secure, scalable IT solutions across the organization, with up to 20% travel.

Qualifications

• Bachelor's degree in CS/IS/Engineering or related field.
• 10+ years experience in IT operations.
• Experience with Epicor P21 ERP.
• Experience with Salesforce ecosystem preferred.
• Experience with Microsoft Azure preferred.
• Knowledge of Warehouse Management Systems and ERP integrations.
• Global distribution/manufacturing experience preferred.
• Ability to define IT strategy, roadmap and build an IT organization.
• Partners with business leaders to drive technology changes.
• Strong knowledge of IT security, networking, databases and phones.

Responsibilities

• Lead definition of IT strategy, architecture, processes and roadmap.
• Work with VP, Operations to define departmental goals.
• Provide direction for key systems including WMS.
• Oversee and lead changes within the P21 ERP system.
• Analyze business requirements with stakeholders to develop solutions.
• Assess 3rd party tech and services vendors for infrastructure and apps.
• Provide IT leadership and set performance metrics for team.
• Define IT SLAs for business functions and onboard users on security tools.

Skills

Epicor P21 ERP

Salesforce ecosystem

Microsoft Azure

Warehouse Management Systems

IT strategy

Project management

Security & networking basics

Communication skills

Customer service mindset

ERP integration

Education

Bachelor's degree in CS/IS/Engineering

Tools

Epicor P21 ERP

Salesforce

Microsoft Azure

CRM / ERP integration tools

Job description

Job Details

Job Details: Job Location: AUSTELL, GA 30168, Position Type: Full Time, Education Level: 4 Year Degree, Travel Percentage: None, Job Category: Information Technology, Position Summary: The Information Technology Director provides strategic leadership and day to day direction for ASP Global Information Technology department. This position is a key leadership role for the ASP organization.

Essential Duties and Responsibilities

• Lead definition of Information Technology strategy, architecture, processes, and future roadmap.
• Work with VP, Operations to define departmental goals
• Provide direction and support in the selection of key systems areas to include warehouse management systems.
• Understand current and future business goals and ongoing Information Technology issues to ensure business success.
• Oversee and lead the continued changes within the P21 ERP system.
• Participate in cross functional initiatives to improve company effectiveness.
• Analyze business requirements by partnering with key stakeholders across the organization to develop solutions for business needs.
• Assess 3rd party technology and services vendors and develop strategies for infrastructure and core application.
• Provides leadership to IT personnel and define and set performance metrics for team.
• Define and set IT application and infrastructure SLAs for business functions.
• Onboard and educate users regarding network security, applications, end user computing and available tools.

Competencies

To perform this job successfully, an individual should demonstrate the following competencies:

List at least 5 competencies and definition of competencies

• Coaching and Development - Works to improve and reinforce performance of others. Takes responsibility for ones direct reports performance by setting clear goals and expectations, tracking progress against the goals, ensuring constructive feedback and addressing performance problems and issues promptly. Works with, coaches, and supports direct reports in developing knowledge, skills, and abilities in the interest of performance improvement and employees career development.
• Discernment/Judgement - Makes decisions authoritatively and wisely, after adequately contemplating various available courses of action.
• Collaborative Leadership - Promotes and generates cooperation among ones peers in leadership to achieve a collective outcome; fosters the development of a common vision and fully participates in creating a unified leadership team that get results.
• Influence - Asserts own ideas and persuades others, gaining support and commitment from others; mobilizes people to take action, using creative approaches to motivate others to meet corporate goals.
• Conflict Management - Brings substantial conflicts and disagreements into the open and attempts to manage them collaboratively, building consensus, keeping the best interests of the organization in mind, not only ones own interest.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals disabilities to perform the essential functions.

Education and/or Experience

• Bachelors degree, preferably in Computer Science, Information Systems, Engineering, or a related field.
• 10+ years experience working in IT operations

Skills and Knowledge Requirements

• Experience with Epicor P21 ERP system.
• Experience with Salesforce ecosystem, preferred
• Experience with Microsoft Azure preferred
• Experience with Warehouse Management Systems and their integration back into ERP systems.
• Experience in a global distribution and/or manufacturing setting preferred
• Prior experience includes successfully implementing or restructuring an ERP system
• Experience defining an IT strategy, roadmap and building an IT organization
• Partnering the business leaders and executives to drive technology changes in an organization
• Proven working knowledge of systems, security, networking, databases, and phone systems
• Ability to quickly learn technologies and products
• Strong critical thinking and decision-making skills
• Excellent project management skills and strong ability to prioritize
• Firm grasp on IT leading best practices
• Strong customer service mindset
• Excellent interpersonal skills
• Excellent communication skills, both written and verbal;

Physical Demands

Individuals may need to sit or stand as needed, may require walking primarily on a level surface for periodic periods during the day, reaching above shoulder heights, below waist or lifting as required to file documents or store materials throughout the day. The position may require lifting heavy supplies and office materials. Travel up to 20% may be required.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. For the most part ambient room temperatures, lighting and traditional office equipment as found in a typical office environment.