Director of Information Technology

Lightcurve Internet; Tacoma (WA); On-site; USD 140,000 - 190,000; Full time

Job summary

Lightcurve Internet is seeking a Director of Information Technology to lead IT operations in Tacoma, WA. The role will oversee network infrastructure, systems administration, and security, ensuring reliable internal connectivity and service delivery for customers.

You will develop IT strategy aligned with business goals, manage budgets and vendor relationships, and guide IT projects from planning through implementation while collaborating with executive leadership and cross-functional teams to

Qualifications

• Demonstrated expertise in IT Management and IT Operations.
• Strong foundation in IT Strategy and roadmaps.
• In-depth knowledge of Network Security, risk management, and incident response.
• Ability to design and maintain scalable network and infrastructure solutions in a service-oriented environment.
• Leadership in team development and fostering an inclusive culture.
• Excellent analytical, problem-solving, and written/verbal communication skills.
• Experience managing IT budgets, vendor contracts, and procurement processes.
• Bachelor’s degree in IT/CS/Engineering; advanced degrees or certs are a plus.
• Experience in telecommunications or internet service providers is beneficial.

Responsibilities

• Oversee IT operations, network infrastructure, and security for reliable service delivery.
• Develop and execute IT strategy aligned with business goals and growth.
• Manage budgets, vendor relationships, and IT projects from planning to implementation.
• Lead IT staff and collaborate with executive leadership and cross-functional teams.

Skills

IT Management

IT Operations

Network Security

Infrastructure Design

Vendor Management

Leadership

Budgeting

Communication

Education

Bachelor’s degree in Information Technology, Computer Science, Engineering, or related field

CISSP/ITIL/PMP certifications (plus)

Tools

CISSP

ITIL

PMP

Job description

Company Description

Lightcurve Internet, formerly Rainier Connect, has been delivering ultra-fast internet services across the Pacific Northwest for more than a century, connecting homes and businesses to what matters most. The company combines world-class technology with a strong commitment to trustworthy, local customer care. Lightcurve focuses on clear, reliable service with no hidden terms or unexpected charges. Customers can choose from a range of speed and pricing options designed to meet diverse needs without compromise. Team members join a mission-driven organization that values reliability, transparency, and community connection.

Role Description

The Director of Information Technology is a full-time, on-site role based in Tacoma, WA. This role oversees all IT operations, including network infrastructure, systems administration, and security, ensuring reliable and secure connectivity for internal users and supporting the company’s service delivery. The Director develops and executes IT strategy aligned with business goals, manages budgets and vendor relationships, and leads IT projects from planning through implementation. Day-to-day responsibilities include directing IT staff, monitoring performance and uptime, managing risk and compliance, and driving continuous improvement in processes, tools, and security posture. The role collaborates closely with executive leadership and cross-functional teams to support growth, optimize technology investments, and enhance operational efficiency.

Qualifications

• Demonstrated expertise in IT Management and IT Operations, including leading cross-functional technology teams and overseeing enterprise systems.
• Strong foundation in Information Technology and IT Strategy, with experience aligning technology roadmaps to organizational objectives.
• In-depth knowledge of Network Security, including risk management, security frameworks, and incident response practices.
• Proven ability to design, implement, and maintain scalable, reliable network and infrastructure solutions in a service-oriented environment.
• Leadership skills with experience in team development, performance management, and fostering an inclusive, collaborative culture.
• Excellent analytical, problem-solving, and decision-making abilities, with clear written and verbal communication skills.
• Experience managing IT budgets, vendor contracts, and technology procurement processes.
• Bachelor’s degree in Information Technology, Computer Science, Engineering, or a related field; advanced degree or relevant certifications (e.g., CISSP, ITIL, PMP) are a plus.
• Experience in telecommunications, internet service providers, or related industries is beneficial.