Director of Information Services and Business Intelligence

University of Georgia; Athens (GA); On-site; USD 110,000 - 160,000; Full time

Job summary

The University of Georgia in Athens seeks a Director of Information Services and Business Intelligence to lead the Risk and Resiliency Division's technology, data, and analytics initiatives.

This role reports to the Associate Vice President for Environmental Safety, Risk and Resiliency, ensuring reliable systems, usable data, sound technology practices, and clear information to support decision making and campus safety.

Qualifications

• Bachelor's degree in a related field or equivalent and 8 years of professional experience.
• Experience with UGA Information and Data Systems.
• Knowledge of IT management, cybersecurity practices, and project management.

Responsibilities

• Develop and carry out the Division's technology, data management, and business intelligence strategies.
• Establish data governance and reporting standards.
• Identify improvements using automation, AI, analytics, and data-informed solutions.
• Create performance measures, KPIs, dashboards, and reports for division and University leaders.
• Review emerging technologies and recommend practical solutions that improve efficiency, service, compliance, resilience, and campus safety.
• Guide the Division's use of artificial intelligence, predictive analytics, automation platforms, and business intelligence tools.

Skills

IT management

Data governance

Data analysis

Power BI

ArcGIS

AI technologies

Communication skills

Education

Bachelor's degree or equivalent

Tools

Smartsheet

Microsoft 365

Database platforms

Job description

Posting Details

Posting Number: S15959P

Working Title: Director of Information Services and Business Intelligence

Department: ESD-Information Technology

About the University of Georgia: Chartered by the state of Georgia in 1785, the University of Georgia is the birthplace of public higher education in America and is the state's flagship university (https://www.uga.edu/). The proof is in our more than 240 years of academic and professional achievements and our continual commitment to higher education. UGA is currently ranked among the top 20 public universities in U.S. News & World Report. The University's main campus is located in Athens, approximately 65 miles northeast of Atlanta, with extended campuses in Atlanta, Griffin, Gwinnett, and Tifton. UGA employs approximately 3,100 faculty and more than 7,700 full-time staff. The University's enrollment exceeds 41,000 students including over 31,000 undergraduates and over 10,000 graduate and professional students. Academic programs reside in 19 schools and colleges, including our newly established School of Medicine.

College/Unit/Department website: https://esd.uga.edu/

Posting Type: External

Retirement Plan: TRS or ORP

Employment Type: Employee

Benefits Eligibility: Benefits Eligible

Full/Part time: Full Time

Additional Schedule Information: Monday-Friday 8am - 5pm

Advertised Salary: Commensurate with Experience

Posting Date: 10/23/2026

Open until filled: No

Closing Date: 11/09/2026

Proposed Starting Date: 01/01/2027

Location of Vacancy: Athens Area

EEO Policy Statement: The University of Georgia is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, genetic information, national origin, race, religion, sex, or veteran status or other protected status. Persons needing accommodations or assistance with the accessibility of materials related to this search are encouraged to contact Central HR ([e-mail]).

USG Core Values Statement: The University System of Georgia is comprised of our 25 institutions of higher education and learning, as well the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 08.02.18.01.02. Additionally, USG supports Freedom of Expression as stated in Board Policy 06.05 Freedom of Expression and Academic Freedom.

Position Information

Classification Title: Business Intelligence Spv

FLSA: Exempt

FTE: 1.00

Minimum Qualifications: Bachelor's degree in a related field or equivalent and 8 years of professional experience

Preferred Qualifications: Experience with UGA Information and Data Systems

Position Summary: The Director of Information Services and Business Intelligence leads the Risk and Resiliency Division's work related to technology, data, business analytics, and emerging tools. Reporting to the Associate Vice President for Environmental Safety, Risk and Resiliency, this position helps ensure the Division has reliable systems, useful data, sound technology practices, and clear information to support its work. This role supports the collection, organization, analysis, and use of data across the Division, including Environmental Safety, Fire and Life Safety, Emergency Preparedness, Insurance and Claims Management, and other Risk and Resiliency functions. The position helps turn operational, safety, compliance, and risk-related information into practical reports, dashboards, and recommendations that support decision making, regulatory compliance, resource planning, risk reduction, and campus safety. The Director supervises technology staff and resources, evaluates new tools, and looks for practical ways to use automation, artificial intelligence, geospatial technologies, business intelligence platforms, and data analytics to strengthen the Division's services and operations. As a member of the Division's leadership team, the Director works closely with campus partners to ensure technology and data efforts are aligned with University priorities and the needs of the programs they support.

Knowledge, Skills, Abilities and/or Competencies:

• Strong working knowledge of information technology management, including systems administration, application support, cybersecurity practices, technology planning, and project management.
• Ability to develop and implement data governance, data quality, and business intelligence practices that help the organization make better decisions.
• Ability to gather, analyze, explain, and present complex operational, safety, compliance, and business data for both technical and non-technical audiences.
• Skill using tools such as Microsoft 365, Power BI, ArcGIS, Smartsheet, database platforms, and artificial intelligence technologies to support reporting, analysis, and day-to-day operations.
• Knowledge of emerging technologies, including artificial intelligence, machine learning applications, automation tools, cloud-based systems, and predictive analytics.
• Ability to communicate clearly with University leadership, faculty, staff, government agencies, contractors, and technology vendors.
• Ability to identify practical opportunities to improve operations, customer service, compliance, and campus safety through better use of technology and data.

Physical Demands

Bending, stooping, climbing stairways, ability to lift up to 50 pounds. Driving to perform job related duties.

Additional Position Details

Is driving a responsibility of this position? Yes

Is this a Position of Trust? Yes

Does this position have operation, access, or control of financial resources? No

Does this position require a P-Card? No

Is having a P-Card an essential function of this position? No

Does this position have direct interaction or care of children under the age of 18 or direct patient care? No

Does this position have Security Access (e.g., public safety, IT security, personnel records, patient records, or access to chemicals and medications) Yes

Credit and P-Card Policy

Be advised a credit check will be required for all positions with financial responsibilities. For additional information about the credit check criteria, visit the UGA Credit Background Check website.

Background Investigation Policy

Offers of employment are contingent upon completion of a background investigation including, a criminal background check demonstrating your eligibility for employment with the University of Georgia; confirmation of the credentials and employment history reflected in your application materials (including reference checks) as they relate to the job-based requirements of the position applied for; and, if applicable, a satisfactory credit check. You may also be subject to a pre-employment drug test for positions with high-risk responsibilities, if applicable. Please visit the UGA Background Check website.

Technology Strategy, Data Governance, and Business Intelligence

• Develop and carry out the Division's technology, data management, and business intelligence strategies.
• Establish and maintain standards and processes for data collection, data quality, governance, and reporting consistent with UGA and Finance and Administration policies and procedures.
• Identify ways to improve business processes through technology, automation, analytics, and data-informed decision making.
• Create performance measures, key performance indicators, dashboards, and reports for division and University leaders.
• Review emerging technologies and recommend practical solutions that improve efficiency, service, compliance, resilience, and campus safety.
• Guide the Division's use of artificial intelligence, predictive analytics, automation platforms, and business intelligence tools.

Percentage of Time: 30%

Information Systems, Infrastructure, and Technical Operations

• Oversee the administration, maintenance, improvement, and integration of information systems used across the Risk and Resiliency Division.
• Help ensure systems are reliable, secure, accessible, and compliant with applicable policies and laws.
• Coordinate technology planning with Enterprise Information Technology Services and other University partners.
• Provide oversight for software implementations, upgrades, integrations, migrations, and vendor-supported applications.
• Evaluate system capabilities and recommend improvements that better support operational needs and division priorities.
• Ensure technology resources support continuity of operations and emergency management needs.

Percentage of Time: 25%

Business Process Improvement and Data Analytics

• Analyze operational, compliance, risk, incident, and safety data to identify trends, needs, and opportunities for improvement.
• Develop reports and visual tools that support leadership decisions and resource planning.
• Work with division leaders to improve workflows and strengthen operations through practical, data-informed solutions.
• Lead projects involving business process review, workflow redesign, performance measurement, and operational improvement.
• Support mapping, situational awareness, emergency planning, and risk assessment activities through geospatial tools and data analysis.

Percentage of Time: 20%

Leadership, Personnel, and Project Management

• Supervise, mentor, and evaluate information technology staff and contractors.
• Set priorities, assign resources, and manage projects that support division goals.
• Establish work expectations, performance standards, and professional development opportunities for staff.
• Manage working relationships with software/hardware vendors, consultants, and technology service providers.
• Work with stakeholders to prioritize initiatives and keep projects moving successfully.

Percentage of Time: 15%

Administrative and Strategic Support

• Serve as a member of the Risk and Resiliency leadership team.
• Support strategic planning, budgeting, policy development, accreditation work, and other division initiatives.
• Represent the Associate Vice President and the Division on committees, task forces, and University projects as assigned.
• Support a culture of innovation, continuous improvement, customer service, safety, compliance, inclusion, and resilience.
• Perform other related duties as assigned.

Percentage of Time: 10%