Director of Human Resources Business Partners, Supply Chain

Remote; San Francisco (CA); Hybrid; USD 180,000 - 240,000; Full time

Benefits offered by this job

Generous vacation policy

Wedding & parental leave benefits

Health, dental & vision plans

Telehealth & mental health resources

Paid time off for volunteering

Job summary

Spreetail is seeking an operationally grounded, commercially savvy Director of People Business Partnering – Supply Chain & Fulfillment to lead our HRBP team and align people strategy with our fast-paced supply chain network. You will partner with field leaders to hit safety, throughput, quality, and cost targets across FCs, distribution nodes, and logistics teams.

You will drive workforce planning, leadership development, and retention initiatives while navigating peak surges and organizational

Qualifications

• 8+ years of progressive HR/People leadership in high-volume, multi-site supply chain or industrial environments.
• 3+ years directly managing distributed field or site HR Business Partners.
• Experience in end-to-end workforce planning, shift scheduling and seasonal surge strategies.
• Fluency with operational KPIs, attendance data, labor utilization, turnover analytics and cost-per-hire metrics.
• Proven ability in organizational design, field change management and automation deployments.
• Willingness to travel up to 30–50% to fulfillment centers across the network.
• Deep understanding of wage/hour compliance and OSHA in non-exempt environments.
• Executive influence; ability to align leaders to people and culture commitments.
• Educational credentials and certifications as listed are required or preferred.

Responsibilities

• Lead, develop, and coach a multi-site team of People Business Partners embedded across the fulfillment center network.
• Serve as strategic advisor to VP of Supply Chain, Regional Ops Directors, and GMs.
• Lead workforce planning, peak surge strategies, and labor modeling with Finance and Operations.
• Design and optimize FC organizational structures and staffing with operations leadership.
• Guide leaders through organizational transformations, automation rollouts, and facility launches.
• Build succession plans and leadership pipelines across field operations.
• Develop retention, engagement, and attendance strategies for hourly teams.
• Implement performance management frameworks for safety, productivity, and leadership accountability.
• Partner with Total Rewards to structure competitive frontline compensation and incentives.

Skills

HR leadership

Multi-site HRBP

Workforce planning

KPIs & analytics

Org design

Change management

Travel readiness

Labor relations

Executive influence

Education

Bachelor’s degree in Business, HR, Supply Chain, OD

SPHR/SHRM-SCP or Lean/Six Sigma certs

Job description

Spreetail propels brands to increase their ecommerce market share across the globe while improving their operational costs. Learn how we are building one of the fastest-growing ecommerce companies in history: www.spreetail.com.

Work Your Way:

At Spreetail, we believe in empowering our employees to work in the way that suits them best through our Work Your Way approach. Each team member has the flexibility to choose where they work most effectively each week—whether that's from home, a coffee shop, or the office. While flexibility is key, we also value the power of in-person connection. That’s why we bring our corporate team together in Lincoln each quarter for a week of intentional collaboration, team building, community engagement, and our All-Hands meeting. It’s the best of both worlds: the freedom to work your way, with meaningful opportunities to connect and grow together. Please scroll to the bottom of the job posting to confirm that your state qualifies for the Work Your Way program.

We are seeking an operationally grounded, commercially savvy Director of People Business Partnering – Supply Chain & Fulfillment to lead our Supply Chain HRBP team and serve as the primary strategic people partner to our Supply Chain executive leadership. In this role, you will bridge people strategy with operational execution—ensuring our network of fulfillment centers (FCs), distribution nodes, and logistics teams are structured, staffed, and led to hit aggressive safety, throughput, quality, and cost-per-unit targets.

Leading a team of field and regional HR Business Partners, you will drive systemic, multi-site workforce planning, navigate peak season operational surges, optimize FC leadership structures, and lead front-line retention and talent development initiatives. If you thrive in the fast-paced, high-volume rhythm of industrial operations, know how to speak the language of plant and GM leadership, and can translate workforce analytics into operational P&L gains, this role is built for you.

How you will achieve success:

• Lead, develop, and coach a multi-site team of People Business Partners embedded across our fulfillment center network, setting clear standards for operational rigor, safety alignment, labor relations, and employee engagement.

• Serve as the strategic advisor to the VP of Supply Chain, Regional Operations Directors, and General Managers (GMs), translating operational KPIs (e.g., cost per unit, safety incident rates, attrition) into actionable talent and staffing solutions.

• Lead network-wide workforce planning, seasonal peak surge strategies, and labor modeling in lockstep with Finance and Operations to optimize headcount, shift scheduling, and labor costs.

• Partner with operations leadership to design and optimize FC organizational structures (from frontline associates to GMs), balancing spans of control, operational shift patterns, and budget targets.

• Guide senior leaders through critical organizational transformations, automation rollouts, new facility launches (greenfield/brownfield), and network realignments while maintaining site stability and positive employee relations.

• Build and institutionalize succession planning and leadership pipelines across field operations (Area Managers, Operations Managers, Assistant GMs, and GMs) to establish a sustainable internal talent bench.

• Develop and deploy targeted retention, engagement, and attendance strategies for hourly frontline teams to directly curb voluntary turnover and enhance shift reliability.

• Implement performance management frameworks that drive operational discipline, safety standards, productivity targets, and leadership accountability across all facilities.

• Partner with Total Rewards to establish competitive frontline compensation structures, shift differentials, and seasonal incentive programs that balance talent attraction with margin preservation.

What experiences will help you in this role:

• Experience: 8+ years of progressive HR/People leadership, with a strong focus in high-volume, multi-site supply chain, logistics, fulfillment/distribution, manufacturing, or industrial environments.

• People Management: 3+ years directly managing, coaching, and developing distributed field or site HR Business Partners.

• High-Volume Workforce & Operational Planning: Demonstrated expertise in end-to-end workforce planning, shift scheduling models, and seasonal surge/peak ramp-up strategies in close partnership with Operations and Finance.

• Frontline & Operational Metric Fluency: Proven ability to leverage operational KPIs, attendance data, labor utilization, turnover analytics, and cost-per-hire metrics to influence GM and VP-level operational decisions.

• Organizational Design & Field Change Management: Demonstrated success leading shift restructures, facility turnarounds, facility launches, or automation/technology deployments within warehouse or industrial environments.

• Willingness to Travel: Ability to travel regularly (up to 30–50%) to fulfillment centers across the network to maintain high visibility and connection with floor-level operation.

• Frontline Labor Acumen: Deep understanding of positive associate relations, wage and hour compliance, OSHA guidelines, and mitigating employment risk in non-exempt work environments.

• Executive Influence: Ability to build instant credibility with both warehouse floor associates and senior supply chain executives; comfortable holding operations leaders accountable to people and culture commitments.

• Education & Credentials: Bachelor’s degree in Business, Human Resources, Supply Chain Management, Organizational Development, or related field (or equivalent practical experience); SPHR, SHRM-SCP, or Lean/Six Sigma certifications.

In an effort to Make Spreetail Better, we hire people that are aligned with our values and are passionate about pursuing ecommerce excellence. We believe the right person can learn what is needed to succeed in their role, so we encourage job applicants to apply even if you don't meet all the qualifications listed. We are looking for diverse backgrounds and perspectives, so we don’t require college degrees and welcome non-linear career paths. If this role highlights your experience and gets you excited.

What you can expect from us:

• We provide the flexibility to take care of yourself. Spreetail operates in a work culture that promotes results and encourages taking time off when needed. In addition to a generous vacation policy, we also offer paid time-off for your wedding week, paid parental leave and support for parents of growing families.

• We celebrate accomplishments. Each year at Spreetail is a milestone with the opportunity to receive special gifts, swag store credit, or donations to a nonprofit of your choice. We also recognize people pursuing impacts with Spreetail Spotlight Awards.

• We care about your Health & Wellness. Spreetail works hard to enhance the employee experience through benefit programs and perks that provide meaningful support. We offer affordable medical, dental and vision plans with coast-to-coast coverage. We also provide free telehealth and on-demand mental health resources.

• We create the opportunity to revolutionize your community. We encourage Spreetailers to give back and make a social impact, and we offer paid time off to do it.

Spreetail is committed to a diverse and inclusive workplace. Spreetail is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please email [email protected].

To qualify for Work Your Way, eligible applicants must reside in one of the following states: Alabama, Alaska, Arizona, Arkansas, Florida, Georgia, Idaho, Indiana, Iowa, Kansas, Kentucky, Louisiana, Mississippi, Montana, Nebraska, Nevada, New Hampshire, New Mexico, North Dakota, Ohio, Pennsylvania, Rhode Island, South Dakota, Tennessee, Texas, Utah, West Virginia, and Wyoming.

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