Director of Human Resources

Nia Hotel; Menlo Park (CA); On-site; USD 150,000 - 220,000; Full time

Job summary

Nia Hotel in Menlo Park, CA seeks a Director of Human Resources to guide talent strategy, workforce planning, performance management, and development across the property. The role reports to the General Manager and partners with Corporate HR on complex matters.

You will lead HR processes, coaching leaders, ensure compliance with California laws, manage recruitment, training, and employee relations, while fostering a people-first culture aligned with business goals.

Qualifications

• 2-year degree in Human Resources, Business Administration, or related major; 4 years experience in HR/related area.
• 4-year bachelor's degree in HR or related major; 2 years experience in HR/related area.
• Prior experience in Hotel Human Resources is required

Responsibilities

• Serve as a strategic HR partner to the General Manager and hotel leadership on people and business matters.
• Lead the HR function and maintain consistent HR processes across the property.
• Foster a people-first culture focused on engagement, recognition, inclusion, accountability, development, and retention.
• Provide guidance to leaders on employee relations, performance, attendance, and workplace concerns.
• Conduct workplace investigations and coordinate with Corporate HR and legal counsel as needed.
• Ensure compliance with federal, California, and local employment laws and company policies.

Skills

Strategic HR

Employee relations

Leadership coaching

Education

2-year degree in HR

Bachelor's degree in HR

Tools

HRIS

Job description

JOB SUMMARY

The Director of Human Resources will report directly to the property General Manager, with a dotted-line (functional) reporting relationship to the Vice President of Human Resources and will be an integral member of the property executive committee. As a member of the Human Resources organization, he/she contributes a high level of human resource generalist knowledge and expertise for a designated property. He/she will be accountable for talent acquisition, succession/workforce planning, performance management and development for property employees, using technology efficiently, and coaching/developing others to help influence and execute business objectives in the most efficient manner. He/she generally works with considerable independence, developing processes to accomplish objectives in alignment with broader business objectives.

CANDIDATE PROFILE

Education and Experience

• 2-year degree from an accredited university in Human Resources, Business Administration, or related major; 4 years experience in the human resources, management operations, or related professional area.


• 4-year bachelor's degree in Human Resources, Business Administration, or related major; 2 years experience in the human resources, management operations, or related professional area.

OR

• Prior experience in Hotel Human Resources is required

CORE WORK ACTIVITIES

• Serve as a strategic HR partner and trusted advisor to the General Manager and hotel leadership team on people, organizational, and business matters.


• Lead the overall Human Resources function and maintain effective, consistent HR processes, practices, and documentation across the property.


• Foster a people-first culture focused on associate engagement, recognition, inclusion, accountability, development, and retention.


• Provide guidance and coaching to leaders regarding employee relations, performance management, attendance, workplace concerns, conflict resolution, and corrective action.


• Conduct fair, thorough, and timely workplace investigations and partner with Corporate Human Resources as appropriate.


• Respond to legal inquiries, claims, subpoenas, requests for information, and other employment-related matters in coordination with Corporate Human Resources, the General Manager, and legal counsel.


• Ensure compliance with federal, California, and local employment laws and company policies, including wage and hour requirements, leaves of absence, accommodations, workplace safety, anti-harassment requirements, and required training.


• Oversee the recruitment and selection process, including workforce planning, job postings, candidate screening, interviewing, offers, background processes, onboarding, and new-hire orientation.


• Partner with department leaders to identify staffing needs, improve retention, and create effective succession and development plans.


• Oversee associate leave administration, including FMLA/CFRA, disability accommodations, workers' compensation coordination, and the interactive process in partnership with applicable corporate resources.


• Support compensation initiatives, wage reviews, promotions, transfers, organizational changes, and annual performance review processes.


• Partner with Payroll and Finance to promote accurate employee records, payroll practices, timekeeping, wage changes, and employment status updates.


• Administer and communicate employee benefits programs and assist associates with benefits-related questions and enrollment processes.


• Develop and facilitate leadership and associate training programs focused on compliance, service culture, leadership effectiveness, performance management, and professional development.


• Lead associate engagement and recognition initiatives, including employee appreciation events, cultural celebrations, recognition programs, and internal communications.


• Monitor turnover, retention, staffing, employee relations trends, and other HR metrics to identify opportunities for improvement.


• Maintain accurate and confidential personnel records and ensure appropriate documentation of employment actions.


• Develop, review, and implement HR policies, procedures, standard operating practices, and communication tools to improve consistency and operational effectiveness.


• Support workplace safety programs, workers' compensation initiatives, and required prevention programs in partnership with hotel leadership.


• Coordinate safety meetings in collaboration with the Director of Engineering


• Serve as an approachable and trusted resource for associates while maintaining confidentiality, professionalism, fairness, and sound judgment.


• Partner with leadership during organizational transitions and other significant operational changes to ensure effective communication and associate support.


• Oversee Human Resources Coordinator


• Perform additional Human Resources responsibilities as needed to support the hotel and its associates.