Director of Housing Services

Westcare; Fresno (CA); On-site; USD 60,000 - 85,000; Full time

Job summary

Westcare is seeking a Director of Housing Services in Fresno, California. This role requires overseeing program operations, ensuring budget compliance, and providing leadership to staff involved in homelessness services.

The ideal candidate should have administrative experience and strong communication skills. A Bachelor's degree in a related field is preferred. The position is office-based and supports critical community programs aimed at housing and homelessness.

Qualifications

• Experience in budgeting and personnel management.
• Experience working in homelessness services or housing programs.
• Ability to exercise good judgment and discretion.

Responsibilities

• Provide leadership and supervision to the program.
• Oversee implementation of multiple contracts.
• Monitor compliance with standards and regulations.

Skills

Administrative experience

Communication skills

Teamwork

Knowledge of Homeless Management Information System

Education

Bachelor's degree in related field

Job description

POSITION SUMMARY

The Director of Housing Services will be responsible for the oversight of the program and scope of work. This position will approve all purchase to ensure costs are within budget, monitor data for contract compliance, submit performance reports, and will provide supervision through direct observation and follow-up training. Essential Job Functions include those listed below.

ESSENTIAL JOB FUNCTIONS

• Provide administrative leadership and supervision to the program.
• Function as a liaison to the Deputy Administrator(s) and external groups and agencies in promoting inter-organizational collaboration including attending Board and Advisory Board meetings as required.
• Recruit, train and maintain a professional staff co-located at other sites.
• Oversee implementation of multiple contracts simultaneously.
• Maintain a working knowledge of significant developments and trends in the field of housing, homelessness, tenant rights, racial, economic, housing justice, and related fields.
• Maintain relationships with referring and supporting agencies and represent the agency at various community meetings as requested.
• Assist in grant planning and initiation of potential funding opportunities when required.
• Participate in design and implementation of research, such as program evaluation and outcome studies.
• Arrange for staff development, education, and training activities.
• Implement Quality Assurance and Utilization Review systems that monitor the effectiveness of the treatment system.
• Assist in the development of program fiscal and budgetary tracking systems and implementation as well as providing the oversight and management of operating budget and program fiscal expenditures.
• Monitor compliance with all required standards, regulations, state, and federal guidelines.
• Develop, implement, and monitor procedures to meet agency policies and contract management including the preparation of comprehensive reports for funding or agency sources.
• Must Embrace and embody the mission, vision, guiding principles, clinical vision, and goals of WestCare Foundation; and
• Perform all other duties as assigned.

ESSENTIAL QUALIFICATIONS

To perform this job successfully, an individual must be able to perform the duties and responsibilities satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

Experience and Competencies

• Administrative experience and capabilities including budgeting responsibilities and personnel management.
• Strong knowledge of Homeless Management Information System database.
• Experience working in homelessness services, housing programs, or related service-oriented field.
• Excellent communication skills.
• Ability to exercise good judgment and discretion.
• Ability to work well in a team environment.
• Adherence to the highest standard of ethical conduct, especially to standards governing confidentiality.
• Professional appearance and demeanor.
• Must be sensitive to populations served.
• Valid driver’s license and ability to obtain and maintain WestCare’s vehicle insurance is required.
• During your tenure with WestCare there may be new requirements, including, but not limited to vaccinations that are issued by local, State, Federal, and/or Funders that WestCare may have to comply with. Should this occur Human Resources or appropriate personnel will inform you.
• CPR Certification, First Aid Certification, and an annual Tuberculosis test.

EDUCATION and/or EXPERIENCE

• One (1) year supervision experience, preferred.
• Two (2) years case management services.
• Graduation from an accredited four-year college with a degree in Addiction Counseling, Criminal Justice, Social Work, Psychology, or related field or equivalent experience and education combined.

LICENSURE/CERTIFICATION

• Not applicable for this position.

WORKING CONDITIONS

• Work is performed primarily in a professional, office setting located at a treatment facility.