Director of Housekeeping

Stonebridge; Dallas (TX); On-site; USD 70,000 - 120,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401(k) matching

PTO

Job summary

Stonebridge is seeking a highly experienced Director of Housekeeping in Dallas to lead the housekeeping department, ensuring cleanliness, guest satisfaction, and operational efficiency. This role handles staffing, scheduling, training, and inventory while collaborating with the General Manager to uphold service standards and manage costs.

You will develop and implement departmental programs, monitor service scores, and maintain compliance with safety regulations, with a focus on continuous

Qualifications

• Supervisory experience in hotel housekeeping.
• Experience managing budgets and inventory.

Responsibilities

• Oversee daily housekeeping operations and laundry
• Recruit, train, and evaluate staff
• Plan cleaning schedules for guest rooms and public areas
• Manage labor within budgeted guidelines
• Coordinate with front desk for room status and availability
• Monitor cleanliness standards and address issues promptly
• Oversee budget planning and cost control
• Collaborate with maintenance for upkeep
• Ensure compliance with health and safety regulations

Skills

Staff supervision

Budgeting

Scheduling

Training

Communication

Leadership

Problem solving

Education

Bachelor's in Hospitality

Tools

Housekeeping software

Microsoft Office

Job description

City, State:

Dallas, Texas

Title:

Director of Housekeeping

Location:

Dallas, Texas

FLSA:

Exempt

Status:

Full-Time

Reports to:

General Manager

Supervises:

Housekeeping Department

Job Summary:

The Director of Housekeeping is responsible for managing all aspects of the housekeeping department, ensuring high levels of cleanliness, guest satisfaction, and operational efficiency throughout the hotel. This role oversees staffing, scheduling, training, and inventory management, while also collaborating with the General Manager to maintain service standards, control costs, and implement departmental programs.

Essential Functions and Duties:

• Manage daily operations of the housekeeping and laundry departments.


• Recruit, train, supervise, and evaluate housekeeping staff.


• Plan and organize cleaning schedules for guest rooms, public areas, and back-of-house spaces.


• Develop staff schedules within budgeted labor guidelines to maximize productivity.


• Conduct regular inspections to ensure cleanliness standards are met.


• Monitor and manage housekeeping supplies and inventory, placing orders as needed.


• Collaborate with the maintenance department for timely repairs and upkeep.


• Monitor guest service scores and address cleanliness or service issues promptly.


• Oversee departmental budget planning and control costs.


• Coordinate with the front desk on room status updates and clean room availability.


• Ensure compliance with health, safety, and environmental regulations.


• Implement deep cleaning and preventive maintenance programs.

Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential duties.

Required Experience, Education, and Skills:

• 5+ years of experience in a supervisory role within housekeeping, preferably in a hotel environment.


• Proven experience managing housekeeping operations, including staff supervision, budgeting, and inventory management.


• Bachelor’s degree in Hospitality Management or a related field is preferred but not required.


• Strong leadership and team management abilities.


• Excellent communication and interpersonal skills.


• Proficiency in Microsoft Office (Word, Excel, Outlook) and housekeeping management software.


• Strong attention to detail and commitment to cleanliness standards.


• Ability to develop and manage budgets and control costs effectively.


• Exceptional problem-solving skills and the ability to handle guest complaints professionally.


• Time management and organizational skills to handle multiple tasks and priorities.

Work Environment:

• Requires standing, walking, bending, and stooping for extended periods. Must be able to lift and carry objects up to 30 lbs. regularly, with frequent handling of housekeeping carts, cleaning supplies, and equipment.


• Full-time position with a flexible schedule, including evenings, weekends, and holidays, based on business needs.

Other Duties:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the team member for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Equal Employment Opportunity:

Stonebridge is committed to equal employment opportunities. We do not discriminate based on race, color, religion, sex, pregnancy, national origin, ancestry, age, marital status, sexual orientation, veteran status, physical or mental disability, or medical condition. All aspects of employment, including recruitment, hiring, advancement, compensation, benefits, training, promotion, transfer, discipline, layoff, recall, and termination, will be conducted without discrimination. Reasonable accommodations will be made for disabled team members.

Resumes and applications for employment will be evaluated based on qualifications and the ability to meet the position's requirements.

All Stonebridge openings are projected to close within 30 days of the original posting date. This position will no longer be available 30 days from:

2026-09-16

Stonebridge offers comprehensive benefits including medical, dental, vision, PTO, 401(k) matching, wellness support, life and disability coverage, savings accounts, tuition aid, and travel and lodging perks.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.