Director of Housekeeping

Auberge; Austin (TX); On-site; USD 90,000 - 130,000; Full time

Job summary

Commodore Perry Estate, Auberge Collection in Austin, TX seeks a Director of Housekeeping to lead all housekeeping operations for guestrooms, public spaces, and residences. You will drive strategy, financial performance, and a culture of hospitality while coaching a high-performing leadership team across departments.

The role focuses on ensuring peak room readiness, VIP service, and continuous quality improvements, with collaboration across hotel leadership to elevate guest experiences and

Qualifications

• 3-5 years of progressive housekeeping leadership experience in luxury hotels or resorts.
• Strong communication skills with clear direction.
• Passion for delivering exceptional guest experiences and maintaining luxury standards.
• Proven leadership with ability to motivate and develop teams.

Responsibilities

• Provide strategic leadership for all housekeeping operations across The Estate and residences.
• Develop goals, SOPs, training, and quality standards to support excellence.
• Ensure VIP accommodations are meticulously prepared and aligned with guest preferences.
• Collaborate with Hotel Manager and department leaders to optimize daily operations.
• Train and develop leaders, fostering engagement and accountability.
• Monitor guest feedback and quality audits; drive continuous improvement.
• Oversee budgets, labor management, inventory, and vendor relationships.
• Lead planning for special projects, deep cleaning, and renovations with Engineering.

Skills

Housekeeping leadership

Budgeting

Staff development

Operational planning

PMS proficiency

Flexibility in schedule

Tools

Property management systems (PMS)

Housekeeping technology

Microsoft Office

Job description

Company Description

A treasured and historic landmark reborn, Commodore Perry Estate, Auberge Collection occupies a unique niche in the Austin hospitality market. Designed by Ken Fulk and set on a 10-acre estate in the Hyde Park neighborhood of Austin, the property is the first luxury hotel & social members club of its kind in the city, blending intimacy and character with heritage and the independent spirit of Austin. Boasting 53 spacious rooms and suites, including a collection of five signature suites, the hotel offers a residential-style experience brimming with charm. Amenities include a dramatic 50-foot oval swimming pool, The Spa Suite, Wellbeing by Auberge, a state-of-the-art fitness studio, and distinct dining and drinking venues, including Lutie’s Garden Restaurant, the Estate’s signature restaurant. Expansive indoor and outdoor event space includes the picture-perfect Chapel with over 1,600 square feet of indoor space and 3,000 square feet of outdoor space. Commodore Perry Estate offers an authentic Austin provenance that invites guests to dine and celebrate in contemporary style.

For more information: auberge.com/commodore-perry

Follow Commodore Perry Estate on Facebook and Instagram @CommodorePerryAuberge

Job Description

The Director of Housekeeping provides strategic leadership for all housekeeping operations throughout The Estate, ensuring every guest room, residence, public space, and heart-of-house area reflects the exceptional standards of Auberge Collection. This role is responsible for developing departmental strategy, financial performance, operational excellence, and a culture of genuine hospitality while leading, coaching, and inspiring a high-performing leadership team. Working closely with departments across the hotel, the Director of Housekeeping plays a critical role in delivering the highest standards of luxury hospitality, creating exceptional experiences for both guests and residence owners, and continuously elevating quality, efficiency, and service throughout the property.

• Provide strategic leadership for all housekeeping operations, ensuring guest rooms,residences, public spaces, and heart-of-house areas consistently reflect the highest standards of luxury hospitality.
• Develop departmental goals, operating strategies, SOPs, training programs, and quality standards that support operational excellence and exceptional guest experiences.
• Ensure guestrooms, residences, and accommodations for Notable Guests and VIP arrivals are meticulously prepared, personalized, and aligned with guest preferences and luxury service expectations.
• Partner with the Hotel Manager, Director of Front Office and department leaders to optimize daily operations, room readiness, interdepartmental collaboration, and the overall guest experience.
• Train, coach, and develop leaders and team members while fostering a culture of engagement, recognition, accountability, and professional growth.
• Monitor guest feedback, quality audits, and service recovery opportunities, implementing strategies that continually enhance cleanliness, presentation, and guest satisfaction.
• Drive departmental performance through operational excellence, financial stewardship, labor management, productivity, and team engagement.
• Develop and manage departmental budgets, forecasts, staffing plans, and operational strategies that align labor resources with occupancy and business demands.
• Analyze operational and financial performance metrics to identify trends and implement continuous improvement initiatives.
• Oversee housekeeping operations for residences, laundry services, inventories, purchasing, vendor relationships, and departmental resources to ensure operational readiness and fiscal responsibility.
• Establish and maintain quality assurance programs through inspections, audits, coaching, and compliance with Auberge Collection standards, safety regulations, and applicable laws.
• Lead departmental planning for special projects, deep cleaning initiatives, renovations, and pre-opening or capital improvement activities while partnering with Engineering to support preventative maintenance programs and room readiness.
• Support hotel emergency procedures and business continuity plans, ensuring departmental preparedness and operational resilience.
• Champion innovation, sustainability, and best practices that enhance operational efficiency, environmental responsibility, and the overall guest experience.

Qualifications

• 3-5years of progressive housekeeping leadership experience within a luxury hotel or resort environment strongly preferred.
• Demonstrated ability to communicate effectively, providing clear, concise, and professional direction.
• Strong passion for delivering exceptional guest experiences and maintaining the highest standards of luxury hospitality required.
• Proven leadership skills with the ability to motivate, coach, and develop high-performing teams.
• Strong organizational, financial, and problem-solving abilities, with exceptional attention to detail required.
• Experience with budgeting, labor management, inventory control, and operational planning required.
• Proficiency with property management systems, housekeeping technology, and Microsoft Office Suite.
• Ability to work flexible schedules, including evenings, weekends, and holidays as needed.

Additional Information

About Auberge Collection
Auberge Collection is a portfolio of extraordinary hotels, resorts, residences and private clubs. While each property is unique, all share a crafted approach to luxury and bring the soul of the locale to life through captivating design, exceptional cuisine, innovative wellbeing, and gracious yet unobtrusive service. With 30 one-of-a-kind hotels, resorts, and residences, Auberge invites guests to create unforgettable stories in some of the world’s most desirable destinations.
For more information: auberge.com
Connect with Auberge Collection on Instagram, TikTok, Facebook, and LinkedIn @Auberge and #AlwaysAuberge
About Friedkin
Friedkin is a privately held family of global brands spanning automotive, entertainment, hospitality, investments, and sports.
Founded in 1969 and headquartered in Houston, Texas, the company is led by Chief Executive Dan Friedkin, and united by a mission to build breakthrough brands that redefine the status quo.
The Friedkin portfolio includes Gulf States Toyota, 30WEST, Accelerated Solutions Group, AS Roma, Ascent Automotive Group, Auberge Collection, Congaree, Copilot Capital, Diamond Creek, Everton Football Club, GSFSGroup, Imperative Entertainment, Legendary Expeditions, NEON, Northside Lexus, Pursuit Sports, The Friedkin Group International, USAL and Westside Lexus.
For more information, please visit www.friedkin.com

4100 Red River Holdings LLC is an Equal Opportunity Employer, M/F/D/V. 4100 Red River Holdings LLC provides equal employment opportunities (EEO) to all team members and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, 4100 Red River Holdings LLC complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.