Director of Hotel Financial Operations (ADOF)

Hyatt Hotels Corporation; Lenox (MA); On-site; USD 130,000 - 170,000; Full time

Job summary

Miraval/Hyatt seeks a Director of Hotel Financial Operations to lead the finance and accounting functions for the property, ensuring accurate reporting, strong controls, and alignment with Hyatt standards.

The role partners with hotel leadership and the Area Director of Finance to drive profitability, budgeting, forecasting, and operational efficiency across the on-property Accounting Department.

Qualifications

• Requires hospitality or accounting degree.
• 2+ years progressive accounting experience, preferably in hotel.
• Experience supervising accounting staff.
• Proficiency with hospitality systems (Opera/PMS).
• Strong proficiency in Microsoft Word and Excel.

Responsibilities

• Lead the hotel's financial reporting and accounting functions.
• Direct the monthly financial close and GL reconciliations.
• Oversee preparation and submission of financial reports per Hyatt standards.
• Review results, analyze variances and provide commentary on performance.
• Manage accounts payable/receivable, payroll accounting, and cash management.
• Oversee systems administration and process improvements.

Skills

Leadership

Financial analysis

Internal controls

Communication

Problem solving

Education

Hospitality or Accounting degree

Tools

MICROS

ADP/Enterprise

Kronos

Opera PMS

Job description

Summary

At Miraval/Hyatt, we believe our guests choose us because of our caring and attentive colleagues who deliver exceptional service and meaningful experiences.

The Director of Hotel Financial Operations serves as the functional leader of the hotel's finance and accounting operations, overseeing financial reporting, accounting integrity, internal controls, financial planning, and the execution of hotel financial processes.

This position leads the hotel's Accounting department, ensuring accurate and timely reporting, effective fiscal management, and compliance with Hyatt corporate standards and applicable regulatory requirements. The role serves as the primary on-property financial resource for hotel leadership and collaborates with the Area Director of Finance, who provides strategic financial oversight and support to the hotel's Executive Leadership Team.

Key Responsibilities

Financial Reporting and Accounting Operations

• Lead the hotel's financial reporting and accounting functions, ensuring accurate, complete, and timely financial information.
• Direct the monthly financial close, including journal entries, general ledger reconciliations, supporting schedules, and financial statement preparation.
• Oversee the preparation, review, and submission of monthly, quarterly, and annual financial reports in accordance with Hyatt standards.
• Review financial results, investigate material variances, and provide analysis and commentary on hotel performance.
• Manage general ledger accounting, accounts payable, accounts receivable, income audit, payroll accounting, and cash management.
• Oversee financial systems administration, inventory accounting, and accounting process improvements.

Financial Planning and Performance Management

• Lead the preparation of annual operating budgets, forecasts, and financial projections.
• Partner with department leaders to evaluate performance, manage expenses, and identify opportunities for revenue enhancement and operational efficiency.
• Prepare and present financial results, significant variances, and key performance trends during monthly financial reviews.
• Provide timely, actionable analysis to support operational and business decisions.
• Identify financial risks, recommend corrective actions, and support initiatives that improve profitability and financial performance.

Internal Controls and Compliance

• Maintain effective internal controls and ensure compliance with Hyatt financial policies, SOX requirements, and applicable accounting standards.
• Identify control deficiencies and implement corrective actions to strengthen financial processes.
• Lead the annual financial audit process, including preparation and review of reconciliations, audit schedules, and supporting documentation.
• Coordinate auditor requests and ensure timely resolution of audit findings.
• Provide functional oversight of Purchasing and Receiving, ensuring compliance with procurement policies, inventory controls, and established financial procedures.

Department Leadership and Business Partnership

• Direct the daily operations of the Accounting department, establishing priorities, assigning responsibilities, and ensuring effective execution of financial processes.
• Lead recruitment, training, coaching, performance management, and professional development for Accounting colleagues and applicable Purchasing and Receiving staff.
• Serve as the primary on-property resource for financial reporting, accounting practices, and financial controls.
• Partner with the General Manager, Executive Committee, and department leaders to promote financial accountability and informed decision-making.
• Lead financial reporting initiatives, special projects, and process improvements that enhance operational effectiveness.
• Foster a culture of collaboration, accountability, continuous improvement, and service excellence.

Our Commitment to Colleagues

Our colleagues work in an environment that demands exceptional performance while offering meaningful opportunities for professional growth and development. Through career advancement, job enrichment, and a supportive work environment, Miraval/Hyatt is committed to helping colleagues succeed and make a lasting impact.

Qualifications

• Hospitality or Accounting degree preferred
• 2 years or more of progressive Accounting experience, preferably in a hotel
• Experience supervising Accounting staff members
• Prior MICROS, ADP/Enterprise, Kronos , and Hyatt systems (Opera and PMS) expertise desired
• Must be an advanced user of Microsoft Word and Excel
• Demonstrated ability to effectively interact with people of diverse socioeconomic, cultural, disability, and ethnic backgrounds
• Must possess the following strengths: high energy, entrepreneurial spirit, motivational leader, effective communicator, effective in providing exceptional customer service and ability to improve the bottom line
• Clear concise written and verbal communication skills in English
• Must have excellent organizational, administrative and problem-solving skills
• Flexible schedule; may occasionally be required to work evenings, weekends, holidays, etc.

Hyatt is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. R easonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions.