Director of Growth, E-commerce (Remote)

Snap Finance, LLC; Utah; Remote; USD 120,000 - 160,000; Full time

Benefits offered by this job

Generous paid time off

Competitive medical, dental & vision coverage

401K with company match

Company-paid life insurance

Mental health resources

Volunteer time off

Job summary

A financial services company is seeking a Director of Ecommerce to manage operations and enhance revenue growth across its digital storefronts. This role involves collaborating with various teams to ensure a high-performing customer experience while meeting revenue targets. Ideal candidates will have over 8 years of ecommerce experience, expertise in tools like Magento and Adobe Commerce, and a strong analytical background. This position offers generous benefits and opportunities for growth.

Qualifications

• 8+ years of experience in ecommerce with people leadership responsibility.
• Experience driving revenue performance in a direct-to-consumer environment.
• Strong technical understanding of enterprise ecommerce architecture.

Responsibilities

• Lead day-to-day ecommerce operations, ensuring site stability and performance.
• Define and monitor key performance indicators for revenue growth.
• Collaborate with Engineering to ensure platform scalability and reliability.

Skills

Ecommerce leadership

Revenue performance

Magento

Adobe Commerce

Analytical capabilities

Tools

E-commerce tools

Job description

**Company Overview:**At Snap Finance, we believe everyone deserves access to the things they need, regardless of credit history. Since 2012, we've used data, machine learning, and a more human approach to create flexible financing solutions that help people move forward. We're proud of our inclusive, supportive culture, built on empowering our customers, partners, and team members alike. When our people thrive, so does our innovation.**If you're looking to make an impact and grow with a team that values you, come join us!****Job Description**We are seeking a Director of Ecommerce to lead operations and revenue growth of our ecommerce business across the Snap Finance owned digital storefronts. This role will contribute to our overall ecommerce strategy and ensure strong execution across platforms, experience, and performance initiatives. As part of the Direct-to-Consumer team, this leader works closely with cross-functional partners in Marketing, Engineering, Analytics, and Finance to ensure our ecommerce properties deliver a high performing customer experience aligned to company objectives while meeting revenue targets.## ## **How you'll make an impact:*** Lead day-to-day ecommerce operations, ensuring site stability, performance, and accuracy creates an exceptional customer experience* Translate company ecommerce strategy into actionable roadmaps and operational plans* Lead forecasting and budgeting in partnership with Finance and provide regular business updates including executive leadership* Define and monitor key performance indicators including traffic, conversion rate, average order value, customer acquisition cost, lifetime value, and contribution margin* Identify and prioritize initiatives that support revenue growth and operational efficiency* Own operational excellence across Magento and Adobe Commerce platforms* Partner with Engineering to ensure platform scalability, performance, reliability, and security* Translate business requirements into clear technical needs for site enhancements, integrations, and backend improvements* Lead significant ecommerce initiatives including platform enhancements, system integrations, and performance optimization efforts* Evaluate and support implementation of new tools and systems as the ecommerce ecosystem evolves* Partner with Marketing to align onsite experience with paid media, lifecycle marketing, and promotional campaigns* Collaborate with Operations and Finance to align inventory planning, fulfillment processes, margin goals, and financial forecasting* Support initiatives related to consumer financing and payment experiences across the full suite of Snap Finance products* Lead, coach, and develop a high performing ecommerce team* Establish clear goals, accountability, and development plans* Foster strong internal relationships that enable collaboration and execution* Build a culture of ownership, operational excellence, and continuous improvement**What you’ll need to succeed:*** 8+ years of experience in ecommerce with people leadership responsibility* Experience driving revenue performance in a direct-to-consumer ecommerce environment* Experience with Magento and Adobe Commerce and other standard e-commerce tools* Strong technical understanding of enterprise ecommerce architecture, integrations, and system workflows* Experience partnering closely with engineering teams to support platform operations and enhancements* Strong analytical capabilities and comfort interpreting performance data to inform decisions* Experience collaborating cross functionally across internal teams* Demonstrated ability to communicate performance and operational updates to executive stakeholders* Experience building and developing high performing teams* Ability to operate effectively at both strategic and operational levels## **What would make you stand out:*** Experience in consumer finance, complex payment ecosystems, or other highly regulated environment* Experience scaling ecommerce growth across multiple properties and customer segments**Why Join Us:*** Generous paid time off* Competitive medical, dental & vision coverage* 401K with company match for US* Company-paid life insurance* Company-paid short-term and long-term disability* Access to mental health and wellness resources* Company-paid volunteer time to do good in your community* Legal coverage and other supplemental options* A value-based culture where growth opportunities are endless**More:**Snap values diversity and all qualified applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. Learn more by visiting our website at .California Residents, please review our California Consumer Privacy Act Notice at