Director of Growth and Development

ServiceMaster Clean of Fraser Valley; Quincy (MA); Hybrid; USD 90,000 - 140,000; Full time

Benefits offered by this job

401(k) matching

Competitive salary

Dental insurance

Health insurance

Performance bonus

Free uniforms

Career growth

Paid time off

Training & development

Vision insurance

Job summary

SERVPRO in Quincy, MA is seeking a Director of Growth and Development to lead marketing campaigns, oversee the client database, and engage with local and regional associations and trade shows.

The role focuses on growing profit and revenue, developing long-standing relationships, and driving superior service with a proactive, high-sales approach.

If you excel at ownership, mentoring teams, and delivering measurable results, this position offers career progression and a clear path to impact.

Qualifications

• Bachelor’s degree in marketing or business or equivalent experience preferred.
• A minimum of five years of direct sales experience.
• At least one year of management experience.
• Experience in building a strong team with tangible leadership skills.
• Strong process and results driven attitude.
• Experience in the cleaning, restoration, or insurance industry is preferred.

Responsibilities

• Drive marketing campaigns and oversee the client database and maintain active presence at local and regional associations and trade show events.
• Grow business profit and revenue and develop long-standing business relationships.
• If you are proactive, enjoy providing superior service, and are a high sales performer who loves taking ownership, this could be an ideal place for you!
• Lead, recruit, train, and develop the marketing team and manage budgets.

Skills

Leadership

Sales experience

Strategic planning

Team development

Process orientation

Education

Bachelor's degree in marketing or business

Job description

Benefits:

• 401(k) matching
• Competitive salary
• Dental insurance
• Health insurance
• Bonus based on performance
• Free uniforms
• Opportunity for advancement
• Paid time off
• Training & development
• Vision insurance

SERVPRO is hiring a Director of Growth and Development!

Benefits

SERVPRO offers:

• Competitive compensation
• Superior benefits
• Career progression
• Professional development

And more!

The Director of Growth and Development is responsible for driving our marketing campaigns, overseeing the client database, and maintaining an active presence at local and regional associations and trade show events. You will be responsible for growing business profit and revenue and developing long-standing business relationships. If you are proactive, truly enjoy providing superior service, and a high sales performer who loves taking ownership, this could be an ideal place for you!

Key Responsibilities

• Understand the competitive advantages of using SERVPRO and gain the ability to effectively educate clients and customers about brand benefits
• Prepare a business development plan based on past performance and franchise growth objectives to meet and/or exceed planned revenue and activities goals for the business development team
• Build, maintain, and strengthen client relationships with contacts in our sales territory and seek to develop new prospects and leads to ensure revenue growth
• Complete annual marketing needs assessment, including planning the number of CE classes, lunch-and-learns, scheduling the budget, and developing action plans for business decision make
• Perform a comparative analysis of revenue, collection, and activities metrics vs established goals
• Develop marketing initiatives and budget to create an annual marketing plan
• Recruit, train, develop, and manage marketing teammates

Position Requirements

• Bachelor’s degree in marketing or business or equivalent experience preferred
• A minimum of five years of direct sales experience
• At least one year of management experience
• Experience in building a strong team with tangible leadership skills
• Strong process and results driven attitude
• Experience in the cleaning, restoration, or insurance industry is preferred

Skills/Physical Demands/Competencies

• Ability to repetitively push/pull/lift/carry objects
• Ability to work with/around cleaning agents
• Ability to successfully complete a background check subject to applicable law

Each SERVPRO Franchise is Independently Owned and Operated.

All employees of a SERVPRO Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO Franchise. SERVPRO Franchise employees are not employed by, jointly employed by, agents of or under the supervision or control of SERVPRO Industries, LLC or SERVPRO Franchisor, LLC (the Franchisor), in any manner whatsoever. All Sample Forms provided by SERVPRO Industries to SERVPRO Franchises should be reviewed and approved by the Franchise’s attorney for compliance with Federal, State and Local laws. All Sample Forms are provided for informational purposes and SERVPRO Franchises may choose whether or not to use them.