Director of Food and Beverage

Compass Group USA; New York (NY); On-site; USD 120,000 - 125,000; Full time

Benefits offered by this job

Medical

Vision

Life Insurance/AD&D

Retirement Plan

Paid Time Off

Holiday Time Off

Personal Leave

Employee Shopping Program

Health and Wellness Programs

Discount Marketplace

Identity Theft Protection

Employee Assistance Program

FSAs

Job summary

Union Square Events, part of Compass Group USA, is seeking a Director of Food & Beverage to lead the museum's restaurant, bar, cafe, and event operations in New York. This role partners with an executive culinary leadership team to set service standards and hospitality culture, ensuring exceptional experiences across all venues.

The position requires senior-level leadership, strong financial acumen, and the ability to drive guest satisfaction in a fast-paced, luxury environment.

Qualifications

• 10+ years of progressive hospitality leadership experience.
• 7+ years leading multi-functional teams in restaurants, bars, events, or luxury environments.
• 2-3 years of Director-level or multi-unit management experience preferred.

Responsibilities

• Lead and inspire the F&B management team and front-line staff to deliver guest experiences.
• Own the F&B P&L and present financial results to clients and leadership.
• Oversee operations across restaurant, bar, café, and events.
• Develop budgets, forecasts, and operating plans with revenue, labor, and costs.
• Ensure compliance with food safety, alcohol service, and regulatory requirements.

Skills

Leadership

Communication

Stakeholder management

Budgeting

P&L oversight

Luxury hospitality

Tools

POS systems

Reservations systems

CRM

Inventory management

Event management platforms

Job description

Position Title: Director of Food and Beverage

Salary: $120,000 to $125,000

Other Forms of Compensation: Bonus

Founded in 2005 as Hudson Yards Catering, Union Square Events is a culinary and operations leader in the hospitality industry, partnering with a diverse portfolio of best-in-class clients. We produce one-of-a-kind catered events and unparalleled dining experiences in a variety of cultural, corporate, entertainment, and private venues throughout New York City and beyond.

Job Summary

Union Square Events and Canyon Museum is seeking an accomplished and hospitality-driven Director of Food & Beverage to lead the museum’s food and beverage operations across the restaurant, bar, events, and cafe. This is an opportunity to shape the food and beverage experience of a major cultural institution while working in partnership with a highly renowned James Beard Award winning chef.

The Director of Food & Beverage will lead the Front of House and Back of House operations and management team while working in close partnership with the Executive Chef and culinary leadership team, museum leadership, and key stakeholders. The role will help establish the operational foundation, service culture, and hospitality standards for Canyon Museum while ensuring that every aspect of the F&B program operates at the highest level.

Key Responsibilities

• Leadership & Team Development
• Lead and inspire the Food & Beverage management team and front-line staff to deliver exceptional guest experiences.
• Foster a culture of hospitality, accountability, inclusion, and continuous improvement.
• Recruit, hire, train, coach, and develop team members while creating clear growth opportunities.
• Partner with the Executive Chef and Assistant General Manager to align operations, service standards, and business objectives.
• Implement systems, processes, and training programs that support operational excellence and long-term success.
• Financial & Business Management
• Own the Food & Beverage P&L and present financial results to clients and leadership.
• Oversee financial performance of the restaurant, bar, café, and event operations.
• Develop budgets, forecasts, and operating plans while managing revenue, labor, food cost, inventory, and expenses.
• Analyze business trends to improve profitability, productivity, and guest satisfaction.
• Ensure accurate payroll, invoice processing, cash handling, reporting, and policy compliance.
• Guest Experience & Operations
• Oversee daily operations across all Food & Beverage outlets and experiences.
• Maintain luxury-level service standards and ensure quality in food, beverage, and hospitality delivery.
• Monitor guest feedback, reviews, and satisfaction metrics to drive continuous improvement.
• Build meaningful guest relationships and resolve concerns professionally and effectively.
• Maintain a visible leadership presence and actively support service execution.
• Technology, Events & CRM
• Oversee reservation, POS, CRM, event, and reporting platforms to maximize operational effectiveness.
• Utilize guest data and CRM tools to enhance personalization, loyalty, and repeat visitation.
• Support event operations by partnering with event teams on bookings, BEO execution, and cross-functional communication.
• Ensure all team members are trained on data collection, guest preferences, and reservation management best practices.
• Compliance & Safety
• Ensure compliance with all food safety, alcohol service, labor, licensing, and regulatory requirements.
• Maintain operational standards, preventative maintenance programs, sanitation procedures, and HACCP compliance.
• Partner with culinary and operations leaders to prepare for inspections and audits.
• Promote a culture of safety, cleanliness, and shared accountability.

What you bring

Qualifications

• 10+ years of progressive hospitality leadership experience.
• 7+ years leading multi-functional teams in restaurants, bars, events, or luxury hospitality environments.
• 2-3 years of Director-level and/or multi-unit management experience preferred.
• Strong background in fine dining, luxury hospitality, private clubs, cultural institutions, or upscale hotels.
• Experience opening, launching, or transforming hospitality operations is highly desirable.
• New York City hospitality experience preferred.
• Leadership & Business Acumen
• Proven ability to lead, develop, and retain high-performing teams.
• Strong communication, relationship-building, and stakeholder management skills.
• Expertise in budgeting, forecasting, labor management, cost controls, inventory, and P&L oversight.
• Knowledge of restaurant technology, POS systems, reservations, CRM, inventory, and event management platforms.
• Ability to create scalable SOPs, training programs, and operational systems.
• Guest Focus
• Passion for delivering exceptional hospitality and creating memorable guest experiences.
• Strong customer service, problem-solving, and decision-making abilities.
• Ability to thrive in a fast-paced, high-volume environment while maintaining attention to detail.
• Schedule
• Flexible availability, including evenings, weekends, holidays, and special events.

Union Square Events is a member of Compass Group USA

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.

Associates at Union Square Events are offered many fantastic benefits.

• Medical
• Vision
• Life Insurance/ AD
• Disability Insurance
• Retirement Plan
• Paid Time Off
• Holiday Time Off (varies by site/state)
• Personal Leave
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information.

Union Square Events maintains a drug-free workplace.