Director of Financial Aid

USC Marshall School of Business; Huntington (WV); On-site; USD 85,000 - 115,000; Full time

Job summary

Marshall University is seeking a Director of Financial Aid to oversee the distribution of federal, state, and institutional aid for a diverse student body. The role emphasizes service excellence to applicants and families while aligning aid operations with enrollment, budget, and net tuition revenue goals.

Responsibilities include leading the Student Financial Assistance team, training staff, ensuring regulatory compliance, and coordinating aid leveraging and retention initiatives.

Job description

Job Description

The Director of Financial Aid is responsible, primarily, for providing seamless operations and superior service to financial aid applicants, their families, and members of the university community. As a highly visible representative of Marshall University, the Director of Financial Aid establishes procedures and guidelines regarding the effective and efficient distribution of financial aid among applicants and enrolled students, while meeting the institution’s enrollment, budget and net tuition revenue goals. Additional responsibilities, within the area of student services, may be assigned, commensurate with skills and experience. The Director of Financial Aid oversees and administers an annual financial aid program composed of institutional funds, Title IV aid, and State grants and loans to a diverse population of Undergraduate, Graduate, PhD and professional students. The Director is responsible for the smooth and efficient operation of the Student Financial Assistance team including training of staff, maintaining currency on Federal, State and Institutional regulations, engaging new and continuing students in the Financial Aid Process, and assisting in aid leveraging and retention plans. This estimated start date for this position will be on or after July 1,2024.