Director of Environmental Services

Compass Group USA; Phoenix (AZ); On-site; USD 135,000 - 140,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Life Insurance/ AD

Retirement Plan

Paid Time Off

Relocation Assistance

Health and Wellness Programs

Employee Assistance Program

Flex Spending Accounts

Holiday Time Off

Job summary

Crothall Healthcare, a Compass Healthcare company, leads Environmental Services for healthcare facilities with a focus on patient experience and operational excellence. This Director role drives the Housekeeping Department, coordinating with leadership to meet budget, regulatory, and quality objectives, while relocating support is available for the Chicago project.

The position requires a four-year degree or equivalent healthcare housekeeping leadership experience, strong financial acumen, and a

Qualifications

• Four year college degree and/or equal related experience required.
• Six years of housekeeping management experience in a healthcare account.
• Ability to analyze and interpret financial data and general business acumen.
• Excellent interpersonal skills and customer service orientation.

Responsibilities

• Direct and lead all aspects of the operational needs of the Housekeeping Department.
• Coordinate tasks of the Assistant Directors and Operations Managers.
• Liaise between administration and hospital departments.
• Develop and manage department budgets and financial data.
• Ensure compliance with regulatory agencies and facility goals.
• Mentor staff creativity and innovation and establish policies and procedures.

Skills

Financial analysis

Interpersonal skills

Customer service

Public speaking

Stress management

Education

Bachelor's degree or equivalent

Tools

Microsoft Office

Excel

PowerPoint

Outlook

Job description

Crothall Healthcare, a Compass Healthcare company, provides specialized, high-quality, innovative, and responsive support services exclusively to the healthcare industry. Crothall serves many of the Top 100 Hospitals throughout its over 900 hospital partners across 46 states. Crothall has been recognized as one of Modern Healthcare’s Best Places to Work and Best Places to Work in Pennsylvania since 2013. Crothall has more than 32,000 team members, with core services include: Environmental Services, Patient Transportation, Patient Observation, Healthcare Facilities Management, Sterile Processing Services, and Ambulatory EVS. Learn more at www.Crothall.com.

Salary: $135,000 - $140,000 / year

Other Forms of Compensation:Eligible for annual bonus

Job Summary

Once in a lifetime opportunity to help build and shape EVS operations atIllinois’ first freestanding cancer hospital opening Spring 2027 in Chicago! We’re looking for an experienced forward-thinking leader who embraces innovation, technology, and operational excellence to help elevate the patient and guest experience from day one. Relocation assistance is available!

As a Director of Environmental Services, you are responsible for directing and leading all aspects of the operational needs of the Housekeeping Department. You will coordinate the tasks of the Assistant Directors and Operations Managers and will serve as a liaison between administration and hospital departments.

Key Responsibilities:

• Responsible for department’s financial data and statistics
• Monitoring of unit expenditures
• Develops and recommends department operating budget and ensure the department operates within budget
• Coordinates housekeeping activities with other departments
• Actively communicates with administration and other hospital departments
• Plans, organizes, directs, coordinates, and supervises functions and activities of the department
• Establishes work standards and work flow
• Establishes and implements policies and procedures for departmental operations
• Encourages and mentors staff creativity and innovation
• Ensures compliance with all regulatory agencies
• Proactive in the achievement of the facility goals and objectives
• Demonstrates quality leadership in meeting performance plans
• Reads, develops, and administers Total Quality Management process
• Develops and maintains job descriptions for department staff
• Encourages staff to participate in education programs

Preferred Qualifications:

• Four year college degree and/or equal related experience required
• Six years of housekeeping management experience at a healthcare account required
• Must have the ability to analyze and interpret financial and other data
• General business acumen
• Excellent interpersonal skills
• High customer service and quality attitude
• Ability to work under pressure and meet established goals and objectives
• Public speaking skills
• Ability to utilize a participative approach to managing staff, to organize and prioritize tasks, and to develop budgets with a complete understanding of facility needs and requirements
• Excellent stress management skills, administrative and organizational, and follow-through (with associates and clients) skills required
• Proficient in the use of Windows based office software including but not limited to Microsoft Office, Word, Excel, PowerPoint and Outlook

Associates at Crothall are offered many fantastic benefits.

• Medical
• Dental
• Vision
• Life Insurance/ AD
• Disability Insurance
• Retirement Plan
• Flexible Time Off
• Holiday Time Off (varies by site/state)
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Commuter Benefits
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)
• Paid Parental Leave
• Personal Leave

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information.

https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_Crothall.pdf

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply.

Certain positions may require Florida Level 2 background screening. Details: https://info.flclearinghouse.com/

Crothall maintains a drug-free workplace.