Director of Enterprise Intelligence

KFC Division; United States; Remote; USD 180,000 - 250,000; Full time

Job summary

KFC Division seeks a senior analytics and BI leader to operationalize digital signals, govern enterprise KPIs, and drive the Experimentation Center of Excellence across digital, CRM and on-platform experiences.

You will own the BI strategy, data quality SLAs, and the Databricks roadmap, collaborating with vendors, and leading a multidisciplinary team of analytics, BI and data engineering professionals.

Qualifications

• 12+ years in analytics, BI, data engineering or applied decision science.
• 6+ years leading enterprise teams and platforms.
• Deep SQL expertise with data modeling, pipelines and semantic layers.
• Hands-on Databricks Lakehouse, Unity Catalog and AI/BI experience.
• Experience with Amplitude or equivalent digital analytics and experimentation platforms.
• Ability to ground natural-language analytics in certified data with guardrails.
• Executive and franchise-level communication skills.

Responsibilities

• Operationalize digital experience signals into engineering and product triage with quantified impact.
• Lead the Experimentation Center of Excellence across digital, CRM and on-platform experiences.
• Own enterprise BI strategy and governed KPIs for restaurant, finance and franchise reporting.
• Define data quality SLAs, monitoring and incident response for analytics pipelines.
• Own the Databricks analytics roadmap, Unity Catalog, semantic models and Genie AI spaces.
• Manage Databricks and implementation partners, vendors, budgets and ROI.
• Lead and develop a multidisciplinary team spanning digital analytics, BI and data engineering.

Skills

SQL expertise

Data modeling

Databricks Lakehouse

Unity Catalog

AI/BI experience

Experimentation platforms (Amplitude)

Tools

Databricks Lakehouse

Unity Catalog

Job description

Responsibilities

• Operationalize digital experience signals into engineering and product triage with quantified impact
• Lead the Experimentation Center of Excellence across digital, CRM and on-platform experiences
• Own enterprise BI strategy and governed KPIs for restaurant, finance and franchise reporting
• Define data quality SLAs, monitoring and incident response for analytics pipelines
• Own the Databricks analytics roadmap, Unity Catalog, semantic models and Genie AI spaces
• Manage Databricks and implementation partners, vendors, budgets and ROI
• Lead and develop a multidisciplinary team spanning digital analytics, BI and data engineering

Requirements

• 12+ years in analytics, BI, data engineering or applied decision science
• 6+ years leading enterprise teams and platforms
• Deep SQL expertise and data modeling, pipelines and semantic layers
• Hands-on Databricks Lakehouse, Unity Catalog and AI/BI experience
• Experience with Amplitude or equivalent digital analytics and experimentation platforms
• Ability to ground natural-language analytics in certified data with guardrails
• Executive and franchise-level communication skills

Preferred Qualifications

• QSR, retail or multi-unit franchise experience
• Experience with POS, kiosk, aggregator and loyalty system integrations
• Exposure to forecasting, optimization or recommendation systems
• Experience embedding Genie experiences in Microsoft Teams
• Customer data platform and Customer 360 modernization experience

About the Company

• KFC is a global quick-service restaurant brand operating under Yum! Brands.