Director of Engineering, Members

Secure Identity, LLC.; New York (NY); On-site; USD 435,000 - 535,000; Full time

Benefits offered by this job

Catered lunches

Fully stocked kitchens

Well-being and learning stipends

OneMedical memberships for you and/or/

CLEAR Plus membership

401(k) retirement plan with employer  

Refresh equity grants

Job summary

CLEAR is building the secure identity platform of the future. As Director of Engineering, Members Platform, you will lead the organization responsible for delivering seamless, secure, and frictionless member experiences at scale.

You will own the platforms powering membership, identity proofing and biometrics, driving strategy, execution, and operational excellence across the organization.

Qualifications

• 4+ years of leading and scaling engineering organizations, including managing managers and teams of 20+ engineers.
• Driving large-scale platform initiatives such as system re-architecture, vendor migrations, or multi-tenant platform development.
• Setting a high bar for engineering excellence through strong technical judgment and organizational leadership.
• Building and sustaining high-performance teams with a focus on accountability, ownership, and continuous improvement.
• Operating with ownership and delivering measurable outcomes in fast-paced, complex environments.

Responsibilities

• Define and execute the technical strategy and roadmap for CLEAR’s member-facing platforms, including membership, identity proofing and biometrics
• Lead and develop a team of Engineering Managers and senior ICs, building a high-performing organization focused on growth, accountability, and impact
• Partner cross-functionally with Product, Security, and Engineering leadership to align on priorities, architecture, and delivery of secure, scalable solutions
• Own vendor strategy and integrations across CRM, payments, and billing platforms, ensuring cost efficiency, reliability, and scalability
• Establish and uphold engineering standards, driving best practices in system design, reliability, observability, and operational excellence

Skills

Team leadership

Engineering management

Platform architecture

Vendor integration

Cost optimization

Reliability engineering

Job description

CLEAR is building THE secure identity company of the future. Our mission is to make experiences safer and easier—physically and digitally. With more than 43 million Members and a growing network of partners across the world, CLEAR's secure identity platform is transforming the way people live, work, and travel. Whether it’s at the airport, stadium, or throughout your everyday life, CLEAR unlocks the magic of frictionless experiences.

As the Director of Engineering, Members Platform, you will lead the organization responsible for delivering seamless, secure, and frictionless consumer experiences for CLEAR’s members. You will own the platforms powering membership, identity proofing and biometrics—driving strategy, execution, and operational excellence at scale.

What you’ll do:

• Define and execute the technical strategy and roadmap for CLEAR’s member-facing platforms, including membership, identity proofing and biometrics
• Lead and develop a team of Engineering Managers and senior ICs, building a high-performing organization focused on growth, accountability, and impact
• Partner cross-functionally with Product, Security, and Engineering leadership to align on priorities, architecture, and delivery of secure, scalable solutions
• Own vendor strategy and integrations across CRM, payments, and billing platforms, ensuring cost efficiency, reliability, and scalability
• Establish and uphold engineering standards, driving best practices in system design, reliability, observability, and operational excellence

How you’ll measure success:

• Platform reliability and performance, including uptime, latency, and scalability of member-facing systems
• Delivery against roadmap commitments and successful execution of strategic platform initiatives
• Cost optimization and efficiency across vendor platforms and infrastructure
• Strength and growth of the engineering organization, including retention, engagement, and leadership development
• Adoption of engineering best practices and measurable improvements in system quality and operational excellence

What you’re great at:

• 4+ years of leading and scaling engineering organizations, including managing managers and teams of 20+ engineers
• Driving large-scale platform initiatives such as system re-architecture, vendor migrations, or multi-tenant platform development
• Setting a high bar for engineering excellence through strong technical judgment and organizational leadership
• Building and sustaining high-performance teams with a focus on accountability, ownership, and continuous improvement
• Operating with ownership and delivering measurable outcomes in fast-paced, complex environments

How You’ll be Rewarded:

At CLEAR, we help YOU move forward - because when you’re at your best, we’re at our best. You’ll work with talented team members motivated by our mission of making experiences safer and easier. Our offices are bright and energetic with an open concept and plenty of conference rooms and casual co-working spaces. We also offer catered lunches every day and have fully stocked kitchens. Outside of the office, we invest in your well-being and learning & development with stipends and reimbursement programs.

We offer holistic total rewards, including comprehensive healthcare plans, family-building benefits (fertility and adoption/surrogacy support), flexible time off, annual wellness stipend, free OneMedical memberships for you and your dependents, a CLEAR Plus membership, and a 401(k) retirement plan with employer match. The total compensation range for this role is $435,000-$535,000, depending on levels of skills and experience.

This range represents the combined base salary, annual bonus incentive, and new hire equity package (in Restricted Stock Units) for this position at CLEAR. Additionally, this role will be eligible for refresh equity grants as part of our ongoing compensation program. Actual compensation will vary based on factors including, but not limited to, location, education, skills, experience, and performance. All stock based compensation will be subject to the terms and conditions of applicable agreements.

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or other characteristics protected by law.

CLEAR provides reasonable accommodation to qualified individuals with disabilities or protected needs. Please let us know if you require a reasonable accommodation to apply for a job or perform your job. Examples of reasonable accommodation include, but are not limited to, time off, extra breaks, making a change to the application process or work procedures, policy exceptions, providing documents in an alternative format, live captioning or using a sign language interpreter, or using specialized equipment.

We are committed to a transparent and secure hiring process. All communications related to this role will come directly from a CLEAR employee through valid CLEAR channels (e.g., a valid @clearme.com email address or verified CLEAR LinkedIn profile). We encourage candidates to remain alert to job scams and to report any suspicious activity.