DIRECTOR OF EMPLOYMENT PROGRAMS & SERVICES

The Arc of Wabash County Inc.; Wabash (IN); On-site; USD 50,000 - 58,000; Full time

Benefits offered by this job

Benefits

Job summary

The Arc of Wabash County, Inc. is seeking a Director of Employment Programs and Services to lead all employment initiatives and supervise staff. You will oversee programs, microbusinesses, Pre-ETS, and VR-related services, ensuring quality person-centered delivery.

Requires strong leadership, advocacy, compliance and customer service skills, plus experience supervising teams in a manufacturing or service environment. Indiana For-Hire endorsement and CPR/AED certification are preferred.

Qualifications

• Bachelor’s or Associate’s degree as stated; degree waived with proven competence.
• Experience with people who have disabilities is a plus.
• Understanding of business principles required.
• Experience in manufacturing with time studies, job costing, and quality control preferred.
• Experience supervising others is essential.
• Ability to lift up to 50 pounds and stand on concrete floors.

Responsibilities

• Maintain appropriate public relations and positively represent Arc in the community.
• Contact businesses regarding jobs subcontracted to industrial services program.
• Complete subcontract job quotations and deliver timely.
• Monitor costs and income for subcontract jobs to ensure profitability.
• Conduct annual wage survey and invoice rate determination.
• Monitor safety and quality of equipment; implement changes as needed.
• Follow CARF standards and participate in QA and Safety teams.

Skills

Leadership

Staff supervision

Budgeting

Compliance

Customer service

Scheduling

Communication

Problem solving

Empathy

Sales calls

Writing & editing

Organizational skills

Ability to lift 50 lbs

Public relations

Education

Bachelor’s or Associate’s degree in business administration, industrial supervision, or related field

Job description

The Arc Wabash County is seeking a Director of Employment Programs and Services to maintain our success and pave the way to our future in vocational opportunities for people with disabilities.

The Arc WC is a recognized leader in employment and vocational training opportunities for people with disabilities and we are looking for our next Director who can continue our success.

This is an exempt, full-time, salaried position ($50,000 - $58,000) with benefits that requires a high level of commitment and skills in Leadership, Advocacy, Management-Supervision, Compliance, and Customer Service. Only experienced, qualified applicants will be considered.

The Director of Employment Programs and Services (DEPS) will oversee all of The Arc’s employment programs, services, microbusinesses, and entrepreneurship initiatives and supervise the departmental staff. This position also requires the DEPS to represent The Arc WC by interacting with the public, customers, and families. Adeptness in multitasking and working in a fast-paced environment while exhibiting acute self-awareness and emotional and social intelligence is an absolute requirement. Applicants must exhibit a high level of initiative, organization, and visibility with a focus on quality, empathy, and person-centered delivery of programs and services.

The DEPS monitors and supervises the overall operations, performance, and staff for:

• Industrial Programs and Services
• Employment Programs and Services
• Extended Services Program to Support Successful Employment Placement
• Shredz of Hope Secure Information Destruction Business
• Plastics and Glass Destruction Business
• Indiana Vocational Rehabilitation (VR) Programs and Services:
  • Community Employment Program
  • Pre-Employment Transition Services (Pre-ETS) High School Program
  • Project Search Internship Program at Employer Location
• Entrepreneurship Programs and Services
• The Reading Room BookmARC and Chapter Two Coffee Nook store.

QUALIFICATIONS

Educational Requirements:

Bachelor’s or Associate’s degree in business administration, industrial supervision, or in a related field from an accredited college or university.The degree requirement may be waived if applicant can demonstrate comparable competence. Experience with people who have disabilities is a plus but not a requirement.

Experience:

Understanding of business principles is required.

Employment experience in manufacturing, including performing, time studies, job costing and quality control is preferred.

Employment experience with persons having developmental or other disabilities is helpful.

Experience successfully supervising others is essential.

Knowledge/Skill Requirements:

Skills in scheduling, production supervision, leadership, communication, mathematics, and customer interfacing.

Ability to make sales “cold calls”.

Skills in writing, grammar, and punctuation.

Organizational skills in order to complete all assigned tasks in a timely manner.

Ability to complete required forms and follow oral or written instructions.

Ability to lift and move containers weighing up to 50 pounds.

Able to work, stand and/or walk on concrete floors for entire shift.

Have the visual acuity to discriminate fine tasks.

Have the physical ability to respond quickly to the needs of persons served during crises.

Ability to communicate accurately and effectively with persons served and with other staff.

Legal/Certification Requirements:

Willingness to obtain an Indiana For-Hire Endorsement.

Forklift Operator Certification or willingness to obtain.

Certified in CPR, Automated External Defibrillation and Standard First Aid.

Medication Administration Training provided by The Arc Wabash County.

Other:

Must be at least 25 years old.

Must have access to personal reliable transportation.

Must not pose a direct threat to the safety or health of himself/herself or of others.

Must demonstrate an interest in and empathy for individuals with disabilities.

Must demonstrate a willingness to accept supervision.

Must not be listed with a finding on the list of Indiana Registered Nurse Aides.

Must not have conviction of any crimes listed in Title 460 IAC 6-10-5 on Limited Criminal History Check.

WORK RELATIONSHIPS

The DEPS:

-works cooperatively with business and industry representatives, subcontract customers andtheir employees.

-works under the direct supervision of the President/CEO.

-supervises all industrial services staff, associates, Pre-ETS, Jumpstart, CE staff, Project Search, and other program staff, and special project staff.

-works cooperatively with all other Arc staff to provide strong and consistent programs for each

Individual.

-communicates successfully with persons with disabilities and relates to them in a respectful, adult age-appropriate manner.

-maintains professional relationships with associate employees, subcontract customers, educators, business professionals, and The Arc staff.

ESSENTIAL DUTIES

Maintain appropriate public relations and positively represent Arc in the community.

Contact businesses regarding jobs that might be subcontracted to industrial services program.

Complete subcontract job quotations and deliver to the company in a timely manner.

Maintain contact with subcontract customers as needed while jobs are being completed.

Maintain periodic contact with customers for public relations purposes.

Conducts annual Job Performance Evaluations of all staff in assigned programs.

Conducts orientation of new staff in assigned programs, Arc new hires, and Arc new Board members.

Notify appropriate persons of any problems regarding accuracy and efficiency of subcontract work.

Monitor the quality and safety of equipment; immediately notify appropriate persons to make needed changes.

Accurately complete paperwork in a timely manner, including items required for billing purposes and/or by

State regulations.

Follow State and Federal laws as they apply to industrial services and special certificates.

Perform annual wage survey and invoice rate determination.

Monitor costs and income for subcontract jobs to ensure profitability.

Participate as a member of The Arc’s Quality Assurance Team.

Participate as a member of The Arc’s Safety Team.

Practice Universal Precautions and Infection Control at all times.

Follow CARF standards regarding job responsibilities and assist with preparation for CARF surveys.

ESSENTIAL GENERAL DUTIES

Participate in and assist associates during emergency drills and medical situations

- Provide first aid as needed

- Be familiar and comply with medical information/restrictions of associates

- If assigned, provide safe and appropriate administration of medications

- Monitor side effects of medications and recognize and prevent dangerous medication interactions

- Administer individual-specific treatments and interventions to manage seizures, behavior, diet and

nutrition, medication side effects, swallowing difficulties, emotional and physical crises and

significant health concerns.

Implement behavior support plans as directed and provide documentation as indicated in the plan

- Contact Case Coordinator and appropriate team regarding immediate concerns of persons served

- Provide services that meet the needs of persons served and conform to their IndividualizedSupport plan

See the Job Description and apply at our website, https://www.arcwabash.org/ , or in-person at The Arc of Wabash County, Inc., 595 S Miami Street, Wabash, IN, 260-563-8411.