Director of Dining Operations

Aramark; Vermillion (SD); On-site; USD 70,000 - 90,000; Full time

Job summary

Aramark is seeking a General Manager in Vermillion, South Dakota to oversee multiple contracted services generating significant revenue. The role involves leading a team for optimal client service, managing budgets, and ensuring compliance with safety and operational standards.

Ideal candidates will hold a Bachelor's degree in a relevant field and have extensive experience in the service industry, with a strong focus on financial performance and team leadership. This position requires strong interpersonal and management skills.

Qualifications

• Ability to focus on client and customer services.
• Meaningful experience in hospitality or service industry.
• Savvy in managing a department budget and financial controls.

Responsibilities

• Lead a team in operational expertise for contracted services.
• Manage client and community relationships for optimal service.
• Oversee compliance with local, state, and federal regulations.

Skills

Client focus

Interpersonal skills

Financial analysis

Operational management

Education

Bachelor’s degree in Food Service, Hospitality, Facilities, or Business Management

Job description

As a General Manager you will plan, manage, and guide multiple contracted services for a client normally generating $2-15M+ in revenue to meet operating and financial goals, client objectives, and customer needs.

Depending on the client, services can include food service, facility support, custodial services, retail, lodging, transportation, and more. Our General Managers are capable operations managers who lead a team to provide excellent service to our clients. With knowledge of the client’s business, positive relationship building skills, financial savvy, and a focus on safety, our team makes a difference every day.

In order to meet our commitments, job duties may change or new ones may be assigned without formal notice.

Job Responsibilities

• Leads a team that provides operational expertise in contracted services while providing hands‑on execution management of operations.
• Manages the client and community relationships at the location, continually assessing operations, and developing plans to provide optimal service and drive employee and customer satisfaction.
• Builds, develops, and leads a management team and staff capable of carrying out organizational objectives.
• Recommends methods, resources, and implementation for service improvement and growth based on understanding of operational needs, capabilities, & contractual obligations.
• In partnership with Finance, manages a budget and assists in the design of improvements to optimize financial performance and operational productivity.
• Manages compliance with all local, state and federal regulations and codes and maintains all associated records and reports.
• Ensures compliance with Aramark’s standards of operation including safety standards and Aramark’s Business Conduct Policy at all times.

Qualifications

• Bachelor’s degree level education highly preferred in an area of Food Service, Hospitality, Facilities, or Business Management.
• The ability to focus on client and customer services, entrepreneurship and building and growing a strong business is essential to success in this role.
• Savvy interpersonal skills to communicate effectively with clients, senior management, and Aramark support staff.
• Comfortable reading, understanding, and implementing contractual requirements, including identifying opportunities within contract terms and conditions to address operational issues.
• Meaningful experience in service industry, contract services, or hospitality environment.
• Proven ability leading through other managers.
• Experience in creating and managing a department budget, financial controls and analysis.
• Experience crafting product sales strategies and implementing operational programs and initiatives.

This role may have physical demands including, but not limited to, lifting, bending, pushing, pulling and/or extended walking and standing. This role may also require uniforms and/or usage of Personal Protective Equipment (PPE).

We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.