Director of Digital Strategy & Fulfillment

Connectedagemarketing; Aurora, Northern (CO, KY); Hybrid; USD 120,000 - 180,000; Full time

Benefits offered by this job

Profit sharing

Ownership opportunities

Job summary

Connected Age Marketing & Media Services in Aurora, United States, seeks a Director of Digital Strategy & Fulfillment to lead our fulfillment team and guide client projects. The role blends strategic leadership with hands-on execution, driving high-quality results across website design, SEO, email marketing, and social media.

As a member of upper management, you will mentor staff, improve processes, and align fulfillment with sales objectives.

Qualifications

• Proven experience in digital marketing with strong leadership and project oversight.
• Ability to mentor a fulfillment team and align client projects with goals.
• Detail-oriented with excellent organizational and time-management skills.
• Strong written and verbal communication; hands-on when needed.
• Commitment to continuous learning and staying current with industry trends.

Responsibilities

• Lead the fulfillment team to ensure high-quality execution of client projects.
• Oversee digital marketing services including website design, SEO, email, and social media.
• Develop strategies to improve fulfillment processes and client satisfaction.
• Act as final quality control for all deliverables and mentor staff.
• Collaborate with upper management to align fulfillment with sales and goals.
• Step in to manage client projects to meet deadlines when required.
• Stay updated on digital marketing trends to refine services.
• Escalate and resolve fulfillment-related client concerns.

Skills

Digital marketing

Leadership

Team management

Strategic planning

Project execution

Quality control

Communication

Hands-on leadership

Mentoring

Continuous learning

Tools

Project management tools

Job description

Director of Digital Strategy & Fulfillment

Aurora , United States

Are you a results-driven professional with a passion for digital marketing, strategy, and team leadership? Connected Age Marketing & Media Services is seeking a Director of Digital Strategy & Fulfillment to lead our fulfillment team, oversee client projects, and ensure the highest quality of work. This is a critical leadership role that combines technical expertise, strategic thinking, and team management, offering significant earning potential and a pathway to company ownership.

As the Director of Digital Strategy & Fulfillment, you'll oversee the execution of digital marketing projects, including website design, SEO, email marketing, and social media campaigns. You'll manage and mentor a team of Digital Marketing Fulfillment Specialists, ensuring they have the tools and guidance to deliver exceptional results. While your primary focus is leadership, you'll also have the opportunity to contribute directly to projects when needed.

This role is part of the company's upper management team and includes profit-sharing incentives and eventual ownership opportunities. If you're a strategic thinker, detail-oriented leader, and passionate about driving results, this is your opportunity to take your career to the next level while shaping the success of a growing digital marketing agency.

Responsibilities

• Lead and manage the fulfillment team, including Digital Marketing Fulfillment Specialists, to ensure high-quality execution of client projects.


• Oversee the delivery of digital marketing services such as website design, SEO, email marketing, and social media campaigns, ensuring they meet or exceed client expectations.


• Develop and implement strategies to improve fulfillment processes, team efficiency, and overall client satisfaction.


• Act as the final quality control for all deliverables, ensuring accuracy, professionalism, and alignment with client goals.


• Mentor and support team members by providing guidance, training, and constructive feedback to help them grow professionally.


• Collaborate with the Director of Sales and other upper management to align fulfillment strategies with sales and company goals.


• Step in to directly handle client projects when necessary to meet deadlines or address complex challenges.


• Stay up-to-date on digital marketing trends and best practices to continually refine the company’s service offerings.


• Serve as the point of escalation for any fulfillment-related client concerns or issues.

Must Have

• Proven experience in digital marketing, with a strong background in areas such as website design, SEO, email marketing, or social media.


• Demonstrated leadership skills, with experience managing teams or projects in a professional environment.


• Exceptional organizational and time-management skills to balance multiple projects and responsibilities effectively.


• A detail-oriented mindset, with the ability to ensure the accuracy and quality of all deliverables.


• Strong communication skills, both written and verbal, to collaborate with team members, clients, and other company leaders.


• Willingness to take a hands-on approach when needed, stepping in to complete projects or guide team members through complex tasks.


• A commitment to continuous learning and improvement, staying informed about the latest digital marketing tools and trends.

Nice to have

• Experience in creating and implementing digital marketing strategies for small businesses.


• Familiarity with project management tools and software to streamline workflows and improve efficiency.


• Prior experience in a leadership role within a digital marketing agency or a similar fast-paced environment.


• Knowledge of analytics platforms like Google Analytics or SEMrush to measure and improve project performance.


• A creative mindset, with the ability to think strategically and adapt to unique client needs.


• Experience in developing and documenting standard operating procedures (SOPs) for team processes.

What's great about this job?

This isn't just a leadership role - it's an opportunity to shape the quality, strategy, and success of our digital marketing services while building a fulfilling career. Here's why this position stands out:

• Significant Earning Potential: Earn 10% of the net profit from all projects completed by your team. This incentivizes you to support your team’s success and ensures your contributions to the company’s growth are rewarded.


• Profit Sharing and Ownership Opportunities: As a member of upper management, you’ll receive a portion of the company’s net profits as an annual bonus while working towardownership shares of the company after meeting performance- and time-based milestones.


• Leadership and Impact: Lead a talented team of fulfillment specialists, ensuring the quality of their work while driving company-wide success. You’ll have the opportunity to develop