Director of Customer Engineering & Utility Services

HAWAIIAN ELECTRIC CO.; Honolulu (HI); On-site; USD 141,400 - 183,800; Full time

Job summary

HAWAIIAN ELECTRIC CO. is seeking a Director for the P CS CUSTOMER ENGINEERING Department. This role involves overseeing personnel to ensure high performance in customer service and operational excellence for Oahu.

The successful candidate will have a Bachelor of Science in Electrical Engineering, at least 7 years of leadership experience, and a strong background in the electric utility industry. The position offers a competitive hiring range of $141,400 to $183,800 based on qualifications.

Qualifications

• 7+ years of supervisory and leadership experience.
• 5+ years in the regulated electric utility industry.
• Experience building relationships with business leaders.

Responsibilities

• Oversee personnel for operational excellence and customer service.
• Manage division activities to achieve company goals.
• Represent the company to stakeholders and authorities.

Skills

Decision making

Leadership

Analytical skills

Communication skills

Relationship building

Education

Bachelor of Science in Electrical Engineering

Master’s degree in business administration

Job description

HAWAIIAN ELECTRIC CO. is seeking a Director for the P CS CUSTOMER ENGINEERING Department. This role involves overseeing personnel to ensure high performance in customer service and operational excellence for Oahu.

The successful candidate will have a Bachelor of Science in Electrical Engineering, at least 7 years of leadership experience, and a strong background in the electric utility industry. The position offers a competitive hiring range of $141,400 to $183,800 based on qualifications.