Director of Community Impact & Engagement

Tulsa SPCA; Tulsa (OK); On-site; USD 50,000 - 60,000; Full time

Job summary

Tulsa SPCA seeks a Director of Community Impact to lead community engagement, volunteer services, and diversion/food pantry programs. You will supervise managers, coach staff, and build partnerships with schools, donors, and community groups to advance humane education and animal welfare.

The role requires strong leadership, budgeting, data analysis, and event planning, with occasional evenings and weekend commitments to support programs and stakeholders.

Qualifications

• 2-year college degree minimum; Bachelor degree preferred or equivalent experience.
• Excellent computer skills - including a knowledge of Microsoft Office (particularly Excel) required.
• Knowledge of Cervis and Shelterluv would be an advantage.
• Experience working with databases is strongly preferred.
• Excellent communication skills, both written and verbal required.
• Experience managing staff required.
• Two years working in an office setting, preferably with past scheduling experience.
• Good customer service skills.
• Attention to detail and ability to track data.
• Strong time management skills required.
• Must be able to be highly productive without constant supervision.
• Knowledge of dog and cat behavior would be an advantage.
• Ability to work well in a team environment.

Responsibilities

• Provide strategic oversight for Community Engagement, Volunteer Services, Animal Welfare/Community Support, and Diversion/Food Pantry programs.
• Directly supervise the Volunteer Manager and Community Engagement Manager.
• Provide coaching, performance management, and professional development for direct reports.
• Collaborate with internal departments to ensure programs are aligned and well-supported.
• Lead the growth and effectiveness of the Volunteer Program, including recruitment, training, engagement, retention, and recognition.
• Ensure volunteers are effectively utilized across departments to support organizational capacity.
• Oversee volunteer policies and procedures and ensure consistency across programs.
• Track and report volunteer metrics such as active volunteers, volunteer hours, retention, and engagement.
• Provide oversight for community outreach, humane education, tours, and public engagement programs.
• Ensure outreach efforts align with Tulsa SPCA's mission and community needs.
• Support the Community Engagement Manager in planning, execution, and evaluation of outreach activities.
• Serve as an escalation point for partner relationships and complex community matters.
• Oversee the Diversion and Food Pantry Program to support pets staying in their homes whenever possible.
• Develop strategies to maintain a sustainable food supply through partnerships, donations, grants, and community engagement.
• Evaluate program effectiveness and use data to guide improvements and responsible expansion.
• Develop and implement community-focused programs that advance Tulsa SPCA's mission.
• Develop and manage program budgets and operate within approved funding.
• Track and analyze program data to assess outcomes and guide decision-making.
• Stay current on trends and best practices in volunteer management, community engagement, humane education, and animal welfare.
• Provide leadership support for designated organizational and special events, including the volunteer banquet.
• Be available for occasional evenings or weekends, including periodic Saturday commitments.

Skills

Strategic leadership

People management

Communication

Data analysis

Public speaking

Education

2-year college degree

Bachelor's degree preferred

Equivalent experience

Tools

Excel

Cervis

Shelterluv

Job description

Tulsa SPCA seeks a Director of Community Impact to lead community engagement, volunteer services, and diversion/food pantry programs. You will supervise managers, coach staff, and build partnerships with schools, donors, and community groups to advance humane education and animal welfare.

The role requires strong leadership, budgeting, data analysis, and event planning, with occasional evenings and weekend commitments to support programs and stakeholders.