Director of Clinical Services

Morrison Center for the Performing Arts; Westbrook (ME); On-site; USD 95,000 - 135,000; Full time

Job summary

The Morrison Center for the Performing Arts seeks an experienced Clinical Director to provide leadership, oversight, and direction for clinical programs across Maine. The role focuses on clinical excellence, operational leadership, and staff development to support children, adults, and families with complex needs.

You will partner with senior leadership to ensure high-quality, compliant, and person-centered services, supervising clinical teams, and driving continuous quality improvement while

Qualifications

• Master's degree required/beyond
• Active licensure in Maine required
• Experience leading behavioral health programs and teams
• Familiarity with MaineCare/Medicaid and regulations
• Strong strategic planning and QC focus

Responsibilities

• Provide clinical and operational leadership for assigned programs
• Promote trauma-informed, person-centered practices
• Ensure compliance with federal/state/licensing/acc credit requirements
• Mentor clinical leaders and supervise teams
• Monitor outcomes and implement corrective actions
• Oversee day-to-day program operations and staffing goals
• Support recruitment, onboarding, and workforce development
• Lead quality assurance and risk mitigation efforts
• Assist with budget and strategic planning, funding needs

Skills

Leadership

Strategic planning

Staff development

Communication

Regulatory knowledge

Education

Master's degree in Social Work, Counseling, Psychology, Behavioral Health, or related field

Active clinical licensure in Maine (LMSW-CC, LCPC-C, LCSW, LCPC, or equivalent)

Job description

At Morrison Center, we believe every individual deserves the opportunity to thrive. As a leader in community-based services throughout Maine, we provide compassionate, person-centered support to children, adults, and families with intellectual and developmental disabilities, behavioral health needs, and complex support challenges.

We are seeking an experienced and passionate Clinical Director to provide leadership, oversight, and strategic direction for our clinical programs. This key leadership role offers the opportunity to influence service delivery, support talented clinical teams, and help shape the future of care across multiple locations.

If you are a licensed behavioral health professional who excels at balancing clinical excellence, operational leadership, and staff development, we encourage you to apply.

What You'll Do

As Clinical Director, you will partner closely with the Senior Director of Clinical Services and organizational leadership to ensure high-quality, compliant, and person-centered services throughout the organization.

Clinical Leadership & Program Oversight

• Provide clinical and operational leadership for assigned programs and service lines.
• Promote evidence-based, trauma-informed, and person-centered practices.
• Ensure compliance with all federal, state, licensing, accreditation, and payer requirements.
• Provide clinical consultation, case review guidance, and service planning support across multidisciplinary teams.
• Monitor program outcomes and implement corrective action plans when needed.
• Foster consistency in clinical practices across locations and service lines.

Operational Management

• Oversee day-to-day operations of assigned clinical programs.
• Support achievement of productivity, staffing, quality, and utilization goals.
• Monitor access to care, referral management, and service capacity.
• Collaborate with program leaders to identify challenges and implement effective solutions.
• Support implementation of new programs, initiatives, and organizational priorities.

Team Leadership & Development

• Supervise, coach, and mentor clinical leaders and team members.
• Build a culture of accountability, collaboration, and professional growth.
• Support recruitment, onboarding, retention, and workforce development efforts.
• Assist clinicians in achieving licensure, certification, and professional development goals.
• Conduct performance evaluations and support performance improvement initiatives.
• Promote employee engagement and a positive workplace culture aligned with Morrison Center values.

Quality Improvement & Compliance

• Lead quality assurance and continuous quality improvement activities.
• Monitor documentation quality, service outcomes, incident trends, and client satisfaction.
• Support audits, regulatory reviews, and accreditation activities.
• Ensure timely implementation of corrective action and risk mitigation plans.
• Promote a culture of safety, compliance, and ethical practice.

Financial & Strategic Leadership

• Assist with budget development and monitoring.
• Review staffing patterns, productivity metrics, and fiscal performance indicators.
• Identify opportunities to improve operational efficiency and program sustainability.
• Collaborate with finance and program leadership regarding reimbursement and funding requirements.
• Support grant-related activities, reporting, and outcome measurement.
• Participate in leadership meetings and strategic planning initiatives.
• Represent Morrison Center with community partners, referral sources, funders, and regulatory agencies.

Qualifications

Required Education & Licensure

• Master's degree in Social Work, Counseling, Psychology, Behavioral Health, or a related human services field.
• Active clinical licensure in Maine required (LMSW-CC, LCPC-C, LCSW, LCPC, or equivalent licensure based on program needs).

Required Experience

• Minimum two years of leadership or supervisory experience in behavioral health, developmental services, case management, or related human services settings preferred.
• Experience supervising clinical and multidisciplinary teams.
• Demonstrated experience with program operations, regulatory compliance, and quality improvement initiatives.

Preferred Experience

• Experience supporting children and adults with intellectual and developmental disabilities, behavioral health conditions, or complex support needs.
• Knowledge of MaineCare, Medicaid-funded services, and applicable human service regulations.
• Experience with accreditation standards and quality management systems.
• Familiarity with community-based service delivery and integrated care models.

What Makes You Successful

• Strong leadership, communication, and relationship-building skills.
• Ability to manage multiple priorities and adapt in a dynamic environment.
• Commitment to person-centered and trauma-informed practices.
• Excellent analytical, problem-solving, and organizational abilities.
• Passion for developing teams and improving outcomes for individuals and families.

Additional Requirements

• Ability to travel between Morrison Center locations and community sites as needed.
• Valid driver's license and acceptable driving record.

Why Morrison Center?

At Morrison Center, our team members make a difference every day. We offer the opportunity to work alongside dedicated professionals in a collaborative, mission-driven environment where innovation, compassion, and growth are valued.

Join us and help strengthen communities while building a rewarding leadership career with an organization committed to empowering individuals and families throughout Maine.

Morrison Center is an Equal Opportunity Employer and a Drug-Free Workplace. We celebrate diversity and are committed to creating an inclusive environment for all employees and applicants.