Director of Clinical Services

Goodwin Living; Virginia; On-site; USD 124,000 - 131,000; Full time

Benefits offered by this job

Paid Time Off

Health Insurance

DailyPay: Work and get paid the same 

Tuition Assistance for Career Develop

Student Loan Repayment Program

Financial assistance with U.S. Citizn/

ESL tutoring

Staff Emergency Grants

Retirement Plan- 401(k)

Free Meals, Fitness Center & More

Job summary

Goodwin Living in Alexandria, Virginia, seeks a Director of Clinical Services to oversee the Home Health clinical operations, ensure CoPs compliance, and drive quality, staff development, and financial stewardship.

Reporting to the Executive Director, you will collaborate with interdisciplinary teams to maintain high patient care standards, coordinate policies, and lead performance improvement initiatives while fostering a mission-driven culture.

Qualifications

• RN/PT/OT with current unrestricted state licensure.
• Minimum three (3) years of supervisory or management experience in home health.
• Minimum five (5) years of progressive clinical experience.
• Comprehensive knowledge of Medicare Home Health Conditions of Participation.
• Experience with OASIS, PDGM, and Home Health Value-Based Purchasing.
• Strong knowledge of quality improvement methodologies.
• Demonstrated leadership, communication, and organizational skills.
• Master’s degree in Nursing, Healthcare Administration, or related field preferred. ACHC, CHAP, or Joint Commission survey experience and Home Health certification preferred.

Responsibilities

• Assists in policy review and revisions to support high-quality patient care and cost controls.
• On-site availability during business hours, or immediate phone access; after-hours as needed.
• Oversees patient care to ensure safe, economical, and efficient services per standards.
• Audits and assists with face-to-face forms for regulatory compliance.
• Member of Management, QAPI, and other committees as needed.
• Ensures department staff receive ongoing education and policy implementation.
• Gathering and interpreting data; quarterly evaluation of care quality and QAPI improvements.
• Work with Clinical Managers to prepare staff annual evaluations.
• Ensure qualified staff hire and provide training, in-services, and evaluations.
• Knowledgeable in EMR and best practices for EMR features.
• Coordinate and lead Home Health Orientation for new employees.
• Ensure physician orders are communicated accurately for recertification.
• Train staff to assess and reassess pain using appropriate techniques.

Skills

Supervisory management

Leadership

Communication

Organizational skills

Quality improvement

Medicare CoPs knowledge

OASIS/PDGM knowledge

EMR proficiency

Education

RN/PT/OT licensure (state)

Master's degree in Nursing or Healthcare Administration

ACHC/CHAP/Joint Commission survey experience preferred

Tools

EMR systems

Job description

Celebrated as the #3 Top Workplace in the D.C. region for 2025 by The Washington Post since 2019, Goodwin Living is more than a team – it's a global family of individuals who represent more than 70 countries.

Goodwin Living is proud to be recognized as a Top Workplace in the greater Washington, D.C. region by The Washington Post every year since 2019 — and now nationally by USA Today. Since 2022, we’ve also been annually recognized as one of the top 100 employers for interns by the Top Virginia Employers for Intern Awards. These honors are based entirely on feedback from our team members, gathered through an annual third-party survey. Here’s what they say makes us stand out:

• Embracing Diversity: Our strength is in our diverse team from over 65 countries, fostering an inclusive and vibrant culture that values every voice.
• Growth and Opportunities: We bolster personal and professional development, offering myriad opportunities, from on-the-job training to mentorship programs and financial support, to help you reach your full potential.
• Valuing Our Team Members: By prioritizing team member satisfaction, we create a fulfilling work environment with competitive benefits, work-life balance, and recognition programs, ensuring our team feels appreciated and valued.

Salary: $124k-$131k

About the position

The Director of Clinical Services (DCS) is responsible for the overall clinical operations and quality outcomes of the Home Health agency. The DCS provides leadership and oversight to all clinical staff, ensuring the delivery of safe, effective, patient-centered care in accordance with the Medicare Conditions of Participation (CoPs), state regulations, accreditation standards, and organizational policies. Working collaboratively with the Executive Director and interdisciplinary leadership team, the DCS drives clinical excellence, quality improvement, staff development, operational efficiency, and financial stewardship while fostering a culture aligned with the organization’s mission, vision, and values.

Job Duties

• Assists in policy review and revisions as needed to establish and support the highest possible quality of patient care, cost controls, quality assurance, and staff performance. Ensures that established policies are enforced.
• Must be immediately available to be on‑site during business hours, or immediately available by telephone if off‑site. Available after hours as needed.
• Oversees all patient care activities to ensure the delivery of safe, economical, and efficient patient care, which adheres to relevant standards of accepted nursing and medical practice, to include federal and state regulations, and ACHC standards, as well as to ensure compliance with payer source criteria.
• Audits and assists with face to face forms to ensure compliance with regulatory requirements and in line with clinical documentation.
• Serves as a member of the Management Team, QAPI Team, and other committees as needed/requested.
• Ensures all department staff receive a high level of agency specific education and implementation of policies and procedures is followed through.
• Responsible for gathering and interpreting data on regular basis. Evaluates the quality of patient care, treatment and services on at least a quarterly basis ; Oversees an effective QAPI program ensuring improvement plan execution and follow-up.
• Works collaboratively with Clinical Managers to prepare staff’s Annual Evaluation documentation
• Ensures that qualified staff is hired and that they receive adequate training, in‑services and evaluations.
• Knowledgeable in EMR and utilizes best practices to ensure team is up to date in features associated with EMR.
• Coordinates and leads/delegates Home Health Orientation for new employees
• Works with clinical staff to ensure specific physician orders for recertification of home care services
• Ensures that physician’s orders are communicated to the staff with accuracy, thoroughness and understanding.
• Trains staff to adequately access and reassess pain. Utilizes appropriate pain management techniques.

Job Requirements

Registered Nurse (RN), Physical Therapist (PT), or Occupational Therapist (OT) with current unrestricted state licensure.

Minimum three (3) years of supervisory or management experience in home health.

Minimum five (5) years of progressive clinical experience.

Comprehensive knowledge of Medicare Home Health Conditions of Participation.

Experience with OASIS, PDGM, and Home Health Value-Based Purchasing.

Strong knowledge of quality improvement methodologies.

Demonstrated leadership, communication, and organizational skills.

Master’s degree in Nursing, Healthcare Administration, or related field preferred. ACHC, CHAP, or Joint Commission survey experience and Home Health certification preferred.

A sampling of our many benefits!

We’ve got you covered with incredible benefits, whether you work full-time, part-time, or PRN (as needed). Here’s a glimpse of what we offer to Full-Time team members:

• Paid Time Off
• Health/Dental/Vision Insurance
• DailyPay: Work and get paid the same day!
• Tuition Assistance for Career Development
• Student Loan Repayment Program
• Financial assistance with U.S. Citizenship application or DACA Renewal
• Tutoring for ESL, Citizenship Test & GED
• Staff Emergency Grants
• Retirement Plan- 401(k)
• Free Meals, Access to a Fitness Center, Pool, and More

About Goodwin Living

At Goodwin Living, we can all find work with purpose! As a nonprofit senior living and healthcare organization based in Alexandria, Virginia, we are driven by our mission: to support, honor and uplift the lives of older adults and those who care for them. Our commitment to our team members is written directly into that statement. We create an enriching and supportive work environment that has earned us Top Workplace recognition by The Washington Post since 2019 and, more recently, national recognition by USA Today. These honors reflect the culture our team members foster every day — one rooted in purpose, belonging, and growth.

Goodwin Living is an Equal Opportunity Employer and an AARP Employer Pledge Signer. We take pride in our inclusive work culture that values diversity and fosters talent. With us, you are more than just a team member; you are part of a community committed to excellence and continuous learning.