Director of Clinical Services

Principle Choice Home Healthcare; Oklahoma City (OK); On-site; USD 90,000 - 130,000; Full time

Job summary

Principle Choice Home Healthcare in Oklahoma City is seeking a Director of Clinical Services to lead the interdisciplinary team, ensure high-quality patient care, and align operations with corporate policies. The role may involve field nurse coverage at the Administrator's direction.

You will supervise Case Managers, oversee care plans, coordinate with physicians, and maintain compliance with home health guidelines, billing, and EMR communications.

Qualifications

• Graduate of accredited registered nurse program.
• Current state licensure in Oklahoma and in good standing per state requirements.
• Current Basic Cardiac Life Support (BCLS) required
• Advanced Cardiac Life Support (ACLS) preferred
• Certified Rehabilitation Registered Nurse (CRRN) preferred
• 1-2 years recent Home Health nursing experience
• Active Oklahoma driver’s license
• Current car insurance and registration
• Required vehicle
• Knowledge of infection control practices, stamina, and safety rules
• Leadership and empathy in patient care and staff coordination

Responsibilities

• Oversees the interdisciplinary team (IDT) and directs patient care activities.
• Supervises the case manager’s plan of care development.
• Ensures timely re-certifications and communication with physicians.
• Maintains billing accuracy and EMR documentation.
• Manages staffing, scheduling, mentoring, and timekeeping for IDT.
• Participates in on-call duty and patient admissions as needed.
• Ensures continuity and quality of care with attending physicians.
• Regular in-office attendance and post-admissions calls.

Skills

Leadership

Communication

Critical thinking

Staff development

Problem solving

Patient advocacy

Staff development

Education

Bachelor of Science in Nursing

RN licensure Oklahoma

ACLS certification (preferred)

CRRN certification (preferred)

Tools

EMR systems

Job description

PRINCIPLE CHOICE HOME HEALTHCARE

Director Of Clinical Services

POSITION PURPOSE

Under the supervision of the Administrator the Director of Clinical Services is responsible for directing and managing the interdisciplinary team in meeting the needs of the home health patient and family in a manner consistent with the guidelines and policies of Principle Choice Home Healthcare. The Director of Clinical Services communicates patient information to the business office and promotes a positive working relationship with the family, physician, and other agencies. This position may also require field nurse coverage at the direction of the Administrator.

ORGANIZATION

This position reports to Administrator.

ESSENTIAL FUNCTIONS

• Supports corporate policies, goals and objectives.
• Establishes departmental goals consistent with corporate goals and objectives.
• Promotes a positive working relationship between corporate and agency personnel.
• Facilitates appropriate upward and downward communication.
• Communicates identified needs and potential solutions to appropriate administrator.
• Promotes staff development and professionalism.
• Implements corporate policies, procedures, and guidelines.
• Oversees Case Managers’ direction of patient care activities.
• Conducts interdisciplinary team meetings.
• Oversees the Case Manager’s development of the plan of care in accordance with home health philosophy.
• Supervises patient and family care as specified by the plan of care, assessing appropriateness, continuity, service, and quality of care.
• Oversees the Case Manager’s consultation with the medical director regarding attending physician orders and patient needs, as related to the plan of care.
• Oversees to ensure that patient’s re-certifications are discussed and completed in a timely manner.
• Manages all members of the IDT: scheduling, productivity, mentoring and monitoring, 1x1’s, pay practices and timekeeping, and expense reports.
• Communicates patient status information to the business office.
• Oversees that Case Manager orders the correct equipment, supplies, and medications and that the program is billed appropriately.
• Oversees the communication of patient information (admissions, deaths, respites, changes in level of care, etc.) via EMR.
• Promotes positive working relationship with family, physician, and other facilities.
• Oversees the communication with the attending physician to ensure continuity and quality of care.
• Oversees and ensures that Case Manager or discipline notifies all appropriate parties (IDT, physician, pharmacy, DME, etc.) of condition change.
• Oversee the management of medication changes.
• Oversee the management of wound management diagnoses.
• Makes marketing visits and provides in-services to all referral sources, as appropriate.
• May have RN Case Manager responsibilities.
• Participates in on-call duty as needed or as back up to on-call nurse, performs patient admissions and visits as needed.
• Will carry caseload due to patient census ebb and flow.
• Regular in-office attendance is an essential function.
• Make or delegate post-admissions calls.
• Other duties as assigned.

KNOWLEDGE & EXPERIENCE

• Graduate of accredited registered nurse program.
• Current state licensure in Oklahoma and in good standing per state requirements.
• Current Basic Cardiac Life Support (BCLS) required
• Current Advanced Cardiac Life Support (ACLS) preferred
• Certified Rehabilitation Registered Nurse (CRRN) preferred
• 1-2 years recent Home Health nursing experience
• Active Oklahoma driver’s license
• Current car insurance and registration
• Required vehicle
• Medical knowledge, patience, compassion, kindness, critical thinking skills, knowledge of infection control practices, stamina, and physical endurance, observational skills, knowledge of occupational hazards and safety rules, communication skills, leadership, empathy

• Must be a U.S. citizen; work sponsorship is not available.

MACHINES & EQUIPMENT

The incumbent must be able to effectively operate the current computer system, telephone system, and other office machines such as a copier.

PHYSICAL REQUIREMENTS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The work requires moderately heavy physical exertion on a regular and recurring basis such as: extensive driving, assisting client in transfer activities (wheelchair, to bed, to tub, to commode) and providing substantial support to individuals in ambulation. While performing the duties of this job, the employee is regularly required to use hands to finger, to handle or feel, and talk or hear. The employee frequently is required to stand; walk; reach with hands and arms; and stoop, kneel, crouch, or crawl. The employee is occasionally required to sit. The employee must occasionally lift and/or move over 100 pounds. Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

WORKING CONDITIONS

The work environment characteristics described here are representative of those an associate encounters while performing the essential functions of this job.

General office, patient home setting, exposure to infectious diseases, automobile.

Security and privacy training will be provided as part of this role to protect the confidentiality, integrity, and availability of PCS’ associate and customer data.

The above statements are intended to describe the general nature of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified.