Director of Clinical Services

Goodwin Living; Bailey's Crossroads (VA); Hybrid; USD 113,000 - 138,000; Full time

Benefits offered by this job

Paid Time Off

Health Insurance

DailyPay: same-day payment

Tuition Assistance for Career Dev

Student Loan Repayment Program

Citizenship/DACA support

ESL tutoring

Staff Emergency Grants

401(k)

Free meals & Fitness Center access

Job summary

Goodwin Living seeks a Director of Clinical Services to oversee hospice teams in the Northern Virginia area within the beltway. Lead clinical staff, ensure patient-centered care, and drive quality programs with regulatory compliance. You will partner with the Administrator and QAPI to enhance outcomes for patients and families.

The role requires Virginia RN licensure with leadership experience in hospice, and a passion for evidence-based, compassionate care aligned to policy.

Qualifications

• Registered nurse licensed in Virginia with at least 2 years supervisory hospice experience.
• Certified Hospice and Palliative Care preferred.
• Strong leadership and organizational skills.
• Ability to address needs of terminally ill residents and families in varied settings.
• Proficient in nursing practice and capable of handling emotional stress.
• Familiar with EMR software and training capabilities.

Responsibilities

• Provides leadership and ensures Hospice philosophy aligns with corporate policy.
• Monitors and solicits feedback from patients and staff to maintain high-quality care.
• Collaborates with Administrator and QAPI leadership to improve quality and compliance.
• Coordinates and oversees all direct and indirect patient services by clinical staff.
• Provides guidance to Clinical Supervisors to continually improve care services.
• Delivers care and education in accordance with professional standards and regulations.

Skills

Leadership

Supervisory

Nursing

Hospice care

EMR systems

Compliance

Education

Registered Nurse (Virginia)

BSN preferred

Certified Hospice & Palliative Care

Tools

EMR software

Spreadsheets

Database management

Job description

Celebrated as the #3 Top Workplace in the D.C. region for 2025 by The Washington Post since 2019, Goodwin Living is more than a team – it's a global family of individuals who represent more than 70 countries.

Goodwin Living is proud to be recognized as a Top Workplace in the greater Washington, D.C. region by The Washington Post every year since 2019 — and now nationally by USA Today. Since 2022, we’ve also been annually recognized as one of the top 100 employers for interns by the Top Virginia Employers for Intern Awards. These honors are based entirely on feedback from our team members, gathered through an annual third-party survey. Here’s what they say makes us stand out:

• Embracing Diversity: Our strength is in our diverse team from over 65 countries, fostering an inclusive and vibrant culture that values every voice.
• Growth and Opportunities: We bolster personal and professional development, offering myriad opportunities, from on-the-job training to mentorship programs and financial support, to help you reach your full potential.
• Valuing Our Team Members: By prioritizing team member satisfaction, we create a fulfilling work environment with competitive benefits, work-life balance, and recognition programs, ensuring our team feels appreciated and valued.

Salary: Up to $125k

About the Position

The Goodwin Hospice team is seeking candidates to work as a Director of Clinical Services to support a team covering the Northern Virginia area within the beltway. Work with seasoned hospice professionals in caring for patients and families in their community and facility homes at the end of life. This position provides key clinical oversight and resource for all hospice staff in the provision of evidence-based patient centered hospice care planning and execution. The Director provides operational leadership for all hospice services and proactively identifies opportunities to improve the patient and family experience of care. Ensures compliance with legal, regulatory, organizational policies and procedures and clinical standards of care.

Job Duties

• Provides leadership, supervises, and is responsible for ensuring the Hospice philosophy is maintained and consistent with corporate policy.
• Monitors and actively solicits feedback from patients and staff regarding delivery of the highest quality services. Responsible for ensuring quality care and clinical standards are met and sustained.
• Collaborates with Administrator and QAPI leadership to identify and support quality and compliance opportunities in the Hospice program.
• Coordinates and oversees all direct and indirect patient services provided by clinical staff.
• Provides guidance and counseling to Clinical Supervisors and all staff to assist them in continually improving all aspects of hospice care services.
• Provides care, consultation, and education according to professional practice standards, policies, procedures, clinical pathways, protocols and guidelines, the Nurse Practice Act, Conditions of Participation, and Federal and State regulations.

Job Requirements

• A registered nurse who is currently licensed by the Commonwealth of Virginia Department of Health Professionals and who has at least 2 years of supervisory experience in a hospice setting. Minimum 5 years of experience as a professional nurse, preferably in an acute care or hospice care setting.
• Certified Hospice and Palliative Care, preferred.
• Demonstrated leadership and organizational ability with a motivation to assist in the implementation of program development.
• Demonstrated ability to assess and respond to the needs of terminally ill residents and families in varied settings.
• Demonstrated skill in nursing practice, ability to cope with family emotional stress and tolerance of individual lifestyles.
• Demonstrated computer skills for documents, spreadsheets and database management and ability to learn new electronic medical record software and become a trainer. health record documentations.

A sampling of our many benefits!

• Paid Time Off
• Health/Dental/Vision Insurance
• DailyPay: Work and get paid the same day!
• Tuition Assistance for Career Development
• Student Loan Repayment Program
• Financial assistance with U.S. Citizenship application or DACA Renewal
• Tutoring for ESL, Citizenship Test & GED
• Staff Emergency Grants
• Retirement Plan- 401(k)
• Free Meals, Access to a Fitness Center, Pool, and More

About Goodwin Living

At Goodwin Living, we can all find work with purpose! As a nonprofit senior living and healthcare organization based in Alexandria, Virginia, we are driven by our mission: to support, honor and uplift the lives of older adults and those who care for them. Our commitment to our team members is written directly into that statement. We create an enriching and supportive work environment that has earned us Top Workplace recognition by The Washington Post since 2019 and, more recently, national recognition by USA Today. These honors reflect the culture our team members foster every day — one rooted in purpose, belonging, and growth.

Goodwin Living is an Equal Opportunity Employer and an AARP Employer Pledge Signer. We take pride in our inclusive work culture that values diversity and fosters talent. With us, you are more than just a team member; you are part of a community committed to excellence and conti