Director of Catering

CP Stuart-Ocean Blvd LLC; Town of Florida (NY); On-site; USD 90,000 - 140,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Life insurance

Short/long-term disability

401(k) with company match

Tuition assistance

Discounted room rates

Career advancement opportunities

Job summary

Concord Hospitality seeks a Director of Catering Sales to maximize catering revenue through strategic forecasting and team leadership. You will develop sales goals, oversee budgeting, monitor competition, and engage with clients to secure bookings.

Lead a dynamic team, implement best practices, and ensure compliance with SOPs while collaborating with hotel leadership and marketing to drive market share and guest satisfaction.

Qualifications

• Proven experience in catering sales or event management with revenue generation track record.
• Strong leadership to train coach and manage a successful team.
• Excellent communication, negotiation and organizational skills.
• Proficient in Microsoft Office and event management software.

Responsibilities

• Client relations and revenue growth through proactive outreach and high-touch service.
• Develop annual catering sales budget and forecasting plans with Sales and F&B.
• Lead and motivate the Catering Sales team; set performance goals.
• Prepare regular revenue and forecasting reports and analyze trends.
• Conduct site tours and serve as the point of contact for large events.

Skills

Leadership

Client relations

Negotiation

Communication

Organizational skills

Tools

Microsoft Office

Event management software

Job description

The Director of Catering Sales will be responsible for maximizing catering revenue through strategic forecasting, planning, team leadership, and client engagement. You will develop and execute sales goals, oversee departmental budgeting, monitor competitor activity, and lead a dynamic catering sales team to success.

As a Concord Leader you will be responsible to:

• Inspire greatness in your team.
• Encourage and support team members to reach their full potential.
• Create a work environment that is a Great Place to Work for all.
• Lead with integrity, transparency, respect, and professionalism.
• Care for your team and their families.

Responsibilities:

• Client Relations & Revenue Growth
• Maintain and grow key accounts through proactive outreach and high-touch service.
• Follow up on all leads and manage all tentative business to convert to definite bookings.
• Track and analyze lost business to identify trends and opportunities for improvement.
• Strategic Planning & Budgeting
• Develop the annual catering sales budget and forecasting plans in collaboration with Sales and F&B.
• Assist in setting revenue goals by market segment and average check.
• Lead, train, and motivate the Catering Sales team; set team and individual performance goals.
• Ensure compliance with Concord’s Standard Operating Procedures and company policies.
• Marketing & Competitive Analysis
• Analyze competitor offerings to maintain a competitive edge.
• Provide input on advertising, promotions, and internal marketing initiatives in coordination with corporate.
• Reporting & Administration
• Prepare and analyze regular reports including revenue tracking, turndown/cancellation trends, and performance forecasts.
• Maintain accurate records, including a competition analysis binder and up-to-date catering diary.
• Participate in hotel leadership meetings, MOD rotations, and sales strategy sessions.
• Guest Engagement
• Conduct site tours and walk-throughs with prospective clients.
• Serve as a point of contact for high-profile or large-scale catered events.

Qualifications:

• Proven experience in catering sales or event management, with a strong track record of revenue generation.
• Strong leadership skills with the ability to train, coach, and manage a successful team.
• Excellent communication, negotiation, and organizational skills.
• Proficient in Microsoft Office and event management software.
• Knowledge of hospitality market trends and competitive positioning.

We offer competitive wages and a comprehensive benefits package for full-time associates, including:

• Medical, dental, and vision insurance
• Life insurance and short/long-term disability options
• 401(k) program with company match
• Tuition assistance
• Discounted room rates at Concord-managed hotels
• Career advancement within our growing portfolio

Why Join Concord?

At Concord Hospitality, we invest deeply in our associates through training and development at all levels, from interns to executives. Our “Associate First” culture nurtures personal and professional growth within the workplace and beyond. We value work-life balance, diversity, and our commitment to delivering outstanding customer service and quality accommodations in every market we serve.

Concord Hospitality is built on five Cornerstones: Quality, Integrity, Community, Profitability, and FUN! Our associates embody these values and proudly cheer our company motto heard across North America:

“We Are Concord!”

We are an equal opportunity employer and strongly support diversity and inclusion through our mission to be a “Great Place to Work for All.”

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.