Director of Capital Project Techology Solution Management

Metropolitan Transportation Authority; New York (NY); Hybrid; USD 172,000 - 203,000; Full time

Job summary

The Metropolitan Transportation Authority is seeking a Director of Capital Project Technology Solution Management to lead technology strategy for multi-year capital programs. You will oversee software development, network engineering, OT and cybersecurity, guiding teams across IT and operations to deliver reliable, secure capital solutions.

You will partner with executive leadership, manage budgets and contracts, and ensure implementation of standards, innovation, and timely delivery while

Qualifications

• Bachelor’s degree or equivalent experience in a related field.
• Minimum 8 years of relevant experience.
• Minimum 4 years of supervisory/management experience.

Responsibilities

• Oversees the technology component of capital projects according to deadlines and within budget, including resources and coordinating efforts of team members and third-party contractors or consultants.
• Oversees the development of solutions to meet project requirements while following MTA architecture standards, tool selection, architecture patterns, and templates.
• Provides a central point of escalation for capital project execution across technology work, encompassing input from Infra & Ops, product, data, security, etc.
• Leads the development and execution of the organization’s technology strategy in alignment with its capital investment strategy.
• Approves new technologies that could provide a competitive advantage or improve operational efficiency.
• Directs long-term goals and plans for capital technology investments and solutions.
• Oversees collaboration with internal stakeholders to determine technology needs and priorities.
• Leads interactions with executive-level management regarding technology strategy and investments.
• Develops a culture of innovation and collaboration in the work environment.
• Continually manages team priorities and resource demand/supply; recommends timelines and resources needed to achieve goals and objectives. Ensures efficient allocation of resources to meet project timelines and objectives.
• Oversees rigorous quality assurance processes to deliver reliability, performance, and safety objectives.
• Develops and manages budgets, contracts, and resources.

Skills

Vendor negotiation

Budgeting

Cross-functional leadership

Strategic planning

Team mentorship

Education

Bachelor’s Degree in a related field

Tools

Contract management

IT/OT security

Software architecture

Job description

Description

JOB TITLE: Director of Capital Project Technology Solution Management

Salary Range

$172,123 - $203,161

Dept/Div

Capital Project IT Support

Supervisor

DCTO, CP & OT

LOCATION

2 Broadway, New York, NY, 10004

Hours Of Work

9:00 am - 5:30 pm (7.5 hours/day) or as required

Please note this role is only open to MTA employees.

This position is eligible for teleworking, which is currently 2 days per week. New hires are eligible to apply 30 days after their effective date of hire.

Opening

The Metropolitan Transportation Authority is North America's largest transportation network, serving 15.3 million people across a 5,000-square-mile travel area surrounding New York City, Long Island, southeastern New York State, and Connecticut. The MTA network comprises the nation’s largest bus fleet and more subway and commuter rail cars than all other U.S. transit systems combined. MTA strives to provide a safe and reliable commute, excellent customer service, and rewarding opportunities.

Summary

The MTA transportation network has very large systems and infrastructure for financial, business, automated train, transportation, power, and physical security. The MTA IT Department is centrally responsible for providing a full range of Information and Operational Technology services to the MTA agencies and administrative units through its operating and support units. Services are provided on a 24/7/365 basis in support of the MTA organization and its ridership. The Capital Projects Technology Team is built of two pillars: Capital Project Technology Innovation and Capital Project Solution Management. The Technology Innovation pillar is responsible for building relationships with agencies to prototype new technologies and ideas. Roles within this pillar are not dedicated to a single product or portfolio, but rather are dedicated to supporting an agency with innovation around new technologies and capabilities. The Solution Management pillar is responsible for solutioning the technology components of multi-year capital programs. This group will contribute to standardization and consistency across capital projects. Roles within this pillar will work with IT Operations to transition new technology into Operations once designed/built/deployed. Summary of Job: This role is part of the Capital Projects Technology Team and sits in the Capital Project Solution Management pillar. This role oversees the strategic planning, technology oversight, project management, and capital investment strategy for the technology components within MTA's capital projects. This role is responsible for leading a team of skilled individuals in software development, network engineering, operational technology, or cybersecurity. In addition to solution oversight, this role also oversees the solution transition to Infrastructure and Operations staff for the operations stage.

Responsibilities

• Oversees the technology component of capital projects according to deadlines and within budget, including resources and coordinating efforts of team members and third-party contractors or consultants.
• Oversees the development of solutions to meet project requirements while following MTA architecture standards, tool selection, architecture patterns, and templates.
• Provides a central point of escalation for capital project execution across technology work, encompassing input from Infra & Ops, product, data, security, etc.
• Leads the development and execution of the organization’s technology strategy in alignment with its capital investment strategy.
• Approves new technologies that could provide a competitive advantage or improve operational efficiency.
• Directs long-term goals and plans for capital technology investments and solutions.
• Oversees collaboration with internal stakeholders to determine technology needs and priorities.
• Leads interactions with executive-level management regarding technology strategy and investments.
• Develops a culture of innovation and collaboration in the work environment.
• Continually manages team priorities and resource demand/supply; recommends timelines and resources needed to achieve goals and objectives. Ensures efficient allocation of resources to meet project timelines and objectives.
• Oversees rigorous quality assurance processes to deliver reliability, performance, and safety objectives.
• Develops and manages budgets, contracts, and resources.
• Continuously develops and maintains personal knowledge of relevant industry models, methods, and tools, emerging technologies, and high-impact regulatory changes.
• Attracts and develops a high-performing and diverse workforce, empowering all staff to elevate their technical and leadership competencies, level of responsibility, and performance. Maintains an engaged workforce and fosters a positive culture throughout organizational change.
• Supporting 24/7 operations (i.e., evenings and weekends).
• Travel may be required to other MTA locations or other external sites.
• Abides by MTA attendance expectations and requirements by attending regularly and reliably.
• Provides technical advice to project teams and mentors less experienced staff to foster talent development.
• Performs other duties as assigned
• Complies with all policies and standards
• May be required to work hours outside regular work hours, as applicable
• Observes the work performed by contractors, as applicable
• Reviews invoices and approves them if the work has contractual standards, as applicable
• Addresses performance issues with the contractor when possible, as applicable
• Escalates issues to other parties when needed, as applicable

Required Qualifications

• Bachelor’s Degree in Arts/Sciences (BA/BS) in related fields or equivalent experience. An equivalent combination of education and experience may be considered in lieu of a degree.
• Minimum 8 years of relevant experience.
• Minimum 4 years of supervisory/management experience.

Technical Skills

• Expert experience with negotiating and managing vendors, including evaluating performance and managing contracts.
• Expert experience in designing and evaluating technical solutions in alignment with business needs.
• Expert in developing and managing budgets, performing cost-benefit analyses, and financial reporting.
• Expert skills in financial modeling and forecasting as related to technology investments and ROI calculations.
• Expert ability to manage cross-functional teams and multi-stakeholder projects.
• Expert in facilitating strong business relationships between key stakeholders to fulfill their needs and align technology solutions accordingly.
• Expert in providing IT and OT technical analysis to ensure transactions and work are compliant with regulations.
• Expert knowledge of software architecture, including architectural styles and methodologies.

Leadership Skills

• Expert leadership in leading change by developing inter/intra team communication and cohesiveness; sustainment of culture and supporting staff during organizational growth/changes.
• Expert leadership in leading people by working with staff to develop systems to ensure consistent, high-quality project management discipline for all technology-related initiatives and endeavors.
• Expert leadership in driving results by meeting organizational goals and customer expectations and making decisions that produce high-quality results by applying technical knowledge, analyzing problems, and calculating risks.
• Expert leadership in business acumen by providing direction on evaluation, selection, implementation, and maintenance of information systems, ensuring appropriate investment in strategic and operational systems.
• Expert leadership in building coalitions by internally and externally building partnerships with key stakeholders to help achieve the MTA’s mission or common goals through influence or negotiations.

Behavioral Skills

• Demonstrated ability to lead teams, provide coaching, and direct feedback.
• Expert in active listening, attention to detail, customer service, prioritization, and problem-solving skills.
• Expert in working independently and strategically.
• Expert in identifying and analyzing risks and developing effective mitigation strategies.
• Expert technical knowledge and diverse skill set to understand various technologies, systems, and potential risks.
• Expert in critical thinking, problem-solving, and decision-making skills.
• Expert in interpersonal, verbal, and written communication skills, with the ability to effectively collaborate with both technical and non-technical peers.
• Expert in managing multiple projects simultaneously and prioritizing tasks based on urgency and impact.
• Extensive hands-on experience with related tools.
• Expert experience working under pressure and meeting deadlines individually and collaboratively. Thinks logically, assesses problems, and is results-oriented.
• Expert in identifying complex business and technology risks and associated vulnerabilities.
• Expert in communicating effectively, both orally and in writing, to interact with team members, customers, management, and support personnel (technical and non-technical).
• Expert in establishing and maintaining effective working relationships with employees at all levels within the organization, and with both internal and external customers.

Competencies

Core Competency

Proficiency Level

Competency Definition

Collaborates

EXPERT

Building partnerships and working collaboratively with others to meet shared objectives

Cultivates Innovation

EXPERT

Creating new and better ways for the organization to be successful

Customer Focus

EXPERT

Building strong customer relationships and delivering customer-centric solutions

Communicates Effectively

EXPERT

Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences

Tech Savvy

EXPERT

Anticipating and adopting innovations in business-building digital and technology applications

Technical Skills

EXPERT

Specialized knowledge and expertise on tools, programs, domains, platforms, and products used for specific tasks

Values Diversity

EXPERT

Recognizing the value that different perspectives and cultures bring to an organization

Other Information

Pursuant to the New York State Public Officers Law & the MTA Code of Ethics, all employees who hold a policymaking position must file an Annual Statement of Financial Disclosure (FDS) with the NYS Commission on Ethics and Lobbying in Government (the “Commission”).

Equal Employment Opportunity

MTA and its subsidiary and affiliated agencies are Equal Opportunity Employers, including with respect to veteran status and individuals with disabilities.

The MTA encourages qualified applicants from diverse backgrounds, experiences, and abilities, including military service members, to apply.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.